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    Neon Tailor

    4.0 (22 reviews)
    Open 8:30 am - 6:00 pm

    Services - Neon Tailor

    Clothing alterations

    Clothing mending and repair

    Neon Tailor Photos

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    5.0
    (4 reviews)
    Sewing & Alterations
    Responds in about 30 mins
    3.5
    (80 reviews)
    Sewing & Alterations
    4.5
    (204 reviews)
    Sewing & Alterations
    Responds in about 5 hrs

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    Recommended Reviews - Neon Tailor

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    8 months ago

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    2 years ago

    She tailored a difficult thick denim designer dress for me perfectly and within a week! Happy with the service and location.

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    3 years ago

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    3 years ago

    Have been going there over 30 years and Neon has Done everything from replacing buttons to designing custom tailored dresses. The best!

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    4 years ago

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    12 years ago

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    5 years ago

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    11 years ago

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    7 years ago

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    Review Highlights - Neon Tailor

    Neon knows design, has great fashion instincts, and knows how to perfectly create or alter clothing.

    Mentioned in 2 reviews

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    Golden Thimble Tailors

    Golden Thimble Tailors

    3.6
    (25 reviews)

    Unfortunately, I did not read the several other terrible reviews for this tailor and chose her…read moresimply based on convenience, since she is relatively close to my home. That was my mistake. From the moment I walked in, the customer service was already bad. The greeting was rude and unwelcoming. It was not a warm "hi, how are you, how can I help you." It was very cold and dismissive, like she did not care to have a customer in her shop. I brought in my graduation dress and explained what I needed. She immediately seemed hesitant and kept mentioning how much work it was and how many other things she had to do. I actually started to wrap my dress back up to take it elsewhere because she clearly did not seem confident. Instead of letting me go, she insisted she could do it. She said things like "I guess I can do it" and "it's a big job," but still proceeded to take it. I should have trusted my instinct and walked away right then. I tried on the dress, she measured everything, pinned it, and walked through the alterations with me like she understood exactly what needed to be done. I then paid the full amount upfront, plus extra, because she made it seem like it was such a big job. I did not pay a deposit. I paid in full. She told me she would call me when it was time to come back and try it on. Five days went by. No call. No update. Nothing. I finally called her myself to check on the progress, and that is when she casually told me, "I couldn't do it." No apology. No accountability. No sense of urgency. Just a shrug and excuses about having other customers and other weddings to work on. I reminded her that I was also a paying customer. I paid in full. At that point, I was not just an inquiry, I was your client. Her response was still dismissive, like it did not matter. My biggest issue is this: if you knew you could not do the dress, why did you not call me? This was a graduation dress needed by a specific date. Instead of communicating, she held onto my dress for days, did not complete any real work, and only told me she could not do it after I called her. On top of that, she had already started altering the jacket and left it with holes and pins, meaning I had to rush, leave work early, get my money back, and scramble to find another tailor with only a few days left before my deadline. That is unacceptable. There was no remorse, no professionalism, no accountability. Just constant shrugging and repeating "I couldn't do it." This was one of the worst experiences I have ever had with a business. After reading the other reviews, I realize this is a pattern. Rude service, poor communication, and taking on work she clearly cannot handle. Take caution. Do not bring your clothes here if you actually care about them or have a deadline. Do not waste your time, your money, or your peace of mind. This experience was stressful, frustrating, and completely avoidable had she simply been honest from the beginning. I will never return. Go somewhere else! Please!!

    Worst service ever ! extremely and beyond rude. Knows nothing about customer service. asked a…read moresimple question and she hang up The phone in my face.

    Red Carpet Tailor - Preston center

    Red Carpet Tailor - Preston center

    4.8
    (62 reviews)

    Great customer service & good quality work. Last time I…read morewalked into their shop, I brought in a garment that needed a simple stitch repair along with a pair of pants which needed the length brought up. I handed the woman my repair alteration before stepping into the fitting room to put the pants on so they could mark them. I fully expected to leave the repair alteration with them for a few days along with the pants, but I was pleasantly surprised when I stepped back out of the fitting room area because the woman handed me back my garment with the stitch repair completed & did not charge me for it. I've also had more complicated alterations done to a wool coat & trust them with my garments. I also appreciate their follow up to make sure that their tailoring was done to my satisfaction after I've taken them home.

    **UPDATE** After…read morethis review posted, Red Carpet Tailor reached out to me which WAS NOT expected! He was so kind and took the time to hear me out. Let me tell you something, A LOT of the time, business owners/managers see reviews and NEVER respond to them. This reach out speaks VOLUMES to the integrity of this business. That means alot to me! The next time I need an alteration, I WILL give Red Carpet Tailor ago! I walked into Red Carpet Tailor on Douglas Monday morning needing a simple side slit extension. The lady behind the counter was very nice. However, I am very shocked at the price tag for this alteration. Literally, extending an already existing slit in a Chef coat by 3" on each side should not cost $50.16! I could understand if I was needing same day service, but I asked to pick it up in 4 days. To add insult to injury, the coat wasn't even steamed for the price paid. Disappointed

    Neon Tailor - sewingalterations - Updated July 2026

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