After a hiccup in the beginning, Justin and his crew did an amazing job on my deck with a hot tub.read more

I am so disappointed in this company. I trusted the person (Scott) who sold me the fence two years…read moreago. In fact, their bid was higher than others but I had such confidence in the company that I accepted it. Four posts have broken off at the base and I am waiting for information on when they will be fixed. My warranty is for 5 years; I have 3 more years left. Are they trying to wait me out?

Very honest company with extremely great customer service, communication and follow up. They also…read morematched my best price which meant a lot to me!

From the owner: We are a family owned and operated business. We specialize in all your outdoor needs from basic…read morelawn maintenance,to annual shrub,and plant installation,and concrete,decks and pergolas.We currently do a lot of municipalities commercial and residential flower work as well from commercial and municipality size hanging baskets and planters to custom planters and hanging baskets for your home or business. Our Hardscape division consist of;concrete work,decks,and pergolas. Concrete work can be anything from a large stamped patio to a few sidewalk blocks that need replaced. There is no job too big or too small. Specializing in concrete, work with driveways, parking lots,sidewalks, garage floors, basement floors, footers etc. We offer free estimates within our work area after the first consultation, a landscape design architect will create a drawing for your backyard to commercial site to bring your project to life. Please contact us today to begin your outdoor project!

One of the best companies I've worked with in a long time. Bryan and his team should have their own…read moreHGTV show, really. This is how it's done, customer serviicece waas beyond anything I've experienced and the artistry so appreciated. They love what they doo and it shows in thhe work! Will shout their praises! OUTSTANDING!

From the owner: At Master Deck Builder Cleveland, for 30 years we have set ourselves apart through the exceptional…read moreskills and dedication of our Master Builder, Brian. Unlike companies that prioritize bulk projects, we focus on each deck as a unique masterpiece. We pride ourselves on our commitment to quality over quantity. Every detail, from the choice of premium materials to the precision of our craftsmanship, reflects our dedication to excellence. Our specialization allows us to concentrate all our efforts on delivering superior results, ensuring that your investment in your deck yields a beautiful, durable space that brings joy for years to come. Picture the warm embrace of treated pine underfoot, or perhaps the sleek, modern feel of steel and aluminum. Maybe it's the maintenance-free elegance of composite decking that captures your heart. Whatever your vision, Brian brings it to life with a mastery that only decades of experience can provide. Brian's expertise isn't just in his hands; it's in his soul. From small, cozy decks perfect for intimate gatherings to massive, multi-level marvels, Brian can build it all. His versatility knows no bounds. Free-standing decks that create a secluded sanctuary, attached decks that seamlessly blend with your home’s architecture and even decks that seem to defy gravity on the side of a cliff—Brian has built them all.

Passion for excellence indeed! Returned calls promptly, very professional detailed quote. Jim &…read morepartner repaired/replaced boards, sanded, patched, and painted our deck. They also sealed our stone patio. You can see this company takes pride in their work. Would recommend without hesitation!

Folks, this is one of those rare businesses where you feel great about the money you spent…read more We moved into a new-to-us home, and the deck was looking tired. On top of that, it had been covered in a solid stain and I wanted to bring back the natural wood grain if possible. I had one contractor come by, and they refused to quote the job, as it would be too large for their crew. The next contractor that came gave me a quote, but it was clear he didn't want to sand and strip the deck, rather preferring to just wash it and put a fresh coat on. I didn't get a good feeling about the attention to detail they would provide. Then Jim from Grand Reflection came out. He's the owner. He's the estimator. He's the lead worker. He explained all of my options and was very honest about the pros and cons to each. He didn't try to sell me the easy solution, but he didn't push the most expensive either. His communication via phone and email was impeccable. He arrived at the times he said he would arrive. If the weather was bad, I got an email or text letting me know it wasn't a good day to work on the deck, and he let me know when he expected to return. Once the contract was signed, nothing changed. His crew of two (he and one other gentleman) came daily. They arrived early and worked late. It was a two week job and he was on site for the full shift each and every day. Jim obviously takes a ton of pride in his craftsmanship. The work itself was tedious and back breaking. No detail was sacrificed. Each board needed sanded. He worked in between the boards with hand tools. Screws and nails needed sunk. He prepped and stained all visible surfaces, and the undersides, and hidden nooks and corners that nobody will ever see! When you care for the areas nobody sees, you are a class act. We are absolutely thrilled with our major deck rehab and restoration and I consider it the pride of our home.

Elite Custom Builders built a deck for us at our last house which was proof of their quality,…read moreeffort and dedication to providing great service and exactly what we were looking for. They also built our current home which we've been told by many is rock solid in terms of construction quality and continued proof of their attention to detail. They are fair on pricing and will walk you through the steps in an easy to understand process. If you choose them for your building/remodeling project, you will truly be impressed with the end result.

Elite Custom Builders remodeled our kitchen and what a great experience it was. Randy and Kyle…read moretreated our house as if it were theirs. The cabinet installation was nothing less than perfect and the attention to detail was amazing. They were neat and respectful to the property both inside and out. Randy took the time to answer any questions and made sure we were kept up to date on the progress. Elite Custom Builders is a definate yes in my book!

Acter filing with small claims court, and having a summons sent to him, which was not accepted,…read morethen a sheriffs delivery of a summons, which was returned because "Joe Stergo" was not at that business address... I researched and found that Joe Stergo has aliases including Joe Tennis" and Joe Sturgo. How was I to know of aliases and the lengths he goes through to steal from senior citizens!!!!! I am out $1400 plus court costs and no work done at my house.

Shame on me, researching reviews on Google for Joe Tennis, owner of the Decking Specialist, I…read moreshould have stayed clear, but I was conned into believing his stories. After giving him a 50% down payment, the problems began and continued! Poor communication, delayed start times, and questionable craftmanship, he completed only part of the quoted agreement, and requested additional money for supplies. After refusing a second request for additional money, he quit the job. He left us with an unfinished deck project and the quality was average at best.