Literally, I go on a wild goose chase every time I'm here. The store is run down and disorganized.read more

I special ordered a three step egress ladder at this Menards - it took two weeks to ship, and when…read moreit arrived, it was in terrible condition - see photos for yourself. Two people at the store said that I could return it and not be charged at 25% restocking fee, they called it terrible condition. However, when Tess, the general manager, came over she told me that they all look like this, and that it's not that bad; see photos again - literally missing pieces. She treated me like a problem and acted like she was doing me a favor by offering in-store credit rather than giving me the money back so I can get it elsewhere cause I needed it the next day. Do better Tess, some people are/were loyal customers, and this was an unreasonable response to this problem. I'm a contractor by trade and spend tens of thousands of dollars per year on building supplies, consider that business lost Menards.

Finally got the furniture we ordered. After two beds were delivered broken, Bob's sent out a repair…read moreperson 10 days after the initial delivery. All they could do is confirm that the two beds were not fixable. Uh, yes, your delivery assembly team told you that already. I thought they were coming out with new parts to fix the two beds. Nope. Next they promised to send new beds the following week. Following week, the King replacement worked, but the new Queen bed that was delivered was also unable to be assembled. I told the rep on the phone that I wanted all of it returned and my money refunded because I'm concerned about how long this furniture will last if it can't even get delivered without being broken. He offered a small refund of a portion of our bill and promised to assemble the next bed ahead of time to ensure no issues. The following week, the bed was once again not working, and had obvioisly not been assembled before delivery as promised. This time my husband who is an aviation engineer and DIY handyman around the house helped troubleshoot the assembly and managed to get the drawers installed and working (for now). We had guests coming the next day so weren't able to restart the furniture search. I'm just grateful my husband was able to troubleshoot the furniture. We will not ever shop at Bob's again. The 2 stars is because their delivery teams, their repair person, their salesperson at the store and their customer service teams were all extremely nice. Bob's just doesn't make good furniture. That's a problem. Three Queen deliveries and 3 were unrepairable or needing to be repaired. Unacceptable.

Rocking chair has already been replaced once under warranty. Going for round 2. Can't wait for…read moreanother month of waiting for the service tech again, taking more time off work, and continuing to deal with amazing squeak that this chair has. Honestly this place is absolute scam. I'd shop temu or ali baba before stepping foot in here again. What a rip. Complete garbage. The ratings for this lede products, just can't be low enough. There's 0 value here. The company is worse to deal than Xfinity or a used car salesman. I'm disgusted with myself for waisting a penny even here. To be clear as have the rocking chair and are going on our third rocking system in 17 months. STAY AWAY

Employees were pleasant but they didn't jump out to help you unless you ask. Some people like…read morethat... I would have liked a bit more attention being new to gardening. Great selection, we had one thing in mind to get and they had multiple varieties of it that weren't too hard to find. Even found some things we didn't expect but are excited to plant. Lots of other yard materials and accessories for really decent prices and everything is well labeled.

Went here to get some and wanted to purchase house plants. Walked in and was NOT greeted despite…read morethe 3 people standing around. Went out to the green room and received no help there. Definitely will not be back! You don't have to force me to not spend my money here.

They have a ton of plants for outside. Not a lot of trending houseplants. Where are the Hoya and…read moreanthurium? I haven't even seen a ring of fire or any "trendy" houseplants . I have not even seen a pink princess or white knight or anything like that here.

I am still waiting for the follow-up call and visit for the water feature that was installed and…read morehas been malfunctioning since installation. I was promised a follow-up call and visit on 8/15/25. I paid over 12K for the water feature. My advice for the installation of a water feature, go with a component landscaping company that honor their product and word.

Staff was absolutely amazing. The guy in the yard was so tentative when we were selecting natural…read morepavers. Great quality, great value highly recommend.

Products here are great and I personally like the pick yourself model for the items you need. It…read morecan be a challenge to flag down a bobcat and have them take your stuff to get weighed, the guys in the yard could be more observant and not act like customers are bothering them to get through the checkout process. I recommend having an idea of what you're looking for. I didn't get a lot of help at the front counter when discussing my project, staff could be a little more accommodating for DIY and novice landscapers.

Beautiful selection of well curated and organized light fixtures…read more We purchased a long (4') burnt bronze fixture to go over our dark wood farm table- and the fixture is perfect.

From the owner: Robinson Lighting is a family-owned business that has been perfecting the art of lighting for over…read more85 years. The company has expanded to five locations in North America, and strives to continuously grow, and bring the most current, efficient, and cost effective light to the residential and commercial community. Today, Brett Robinson (President) and his sister, Leigh Robinson (Vice President), are the fifth generation of the Robinson family to continue the legacy. Both Brett and Leigh Robinson are active members of the American Lighting Association, and serve on a number of other leading international and regional lighting technology associations. Robinson Lighting is one of the largest showroom-based distributors of lighting products and is known as an industry advocate and leader in lighting education. The lighting consultants provide a high level of customer service and work hard to address individual lighting needs. The Minneapolis showroom displays state of the art recessed and under cabinet lighting, provides a huge selection of kitchen, bathroom, and living room lighting in various styles, and price points to suit any budget. Our company is committed to offer the most advanced energy efficient solutions available without compromising on quality. We ensure the latest technology trends are stable, reliable and offer the greatest lighting efficiencies before they are introduced in our showroom.