They do good work but I felt like a white collar criminal when I wanted a few days to move funds…read morearound to Zelle them the balance due (they charge 3% for credit cards). Nowhere does the estimate or invoice state that remaining balance is due BEFORE installer leaves. Norma in office threatened to take the door back and Gage the supervisor was not accommodating either and wouldn't even tell me who his boss was. I even pointed out I have used them for doors at multiple properties too! I would give them 1 star for customer service!! Beware.

Excellent communication, quick service and just the product we needed, with no upselling. Thankful…read morefor the great experience and final outcome!

Garage Door Maintenance Rollers Replacement…read more Drive Brackets and screws Grease etc.

Main spring was broke and Matt came out to fix it within a few hours. Prompt response, excellent…read moreservice and fair price.

Our daughter accidentally backed our car into our garage door and we called Robert's on a Saturday…read moreevening. Michael arrived within an hour of us calling the service. He did his best to fix the door so that we can open/close it to get our cars out. He was professional, efficient and extremely helpful. He told us how much it would be to replace our door and told us that we can follow-up next week. I would highly recommend this business.

I have to give a huge shout out to the whole team of incredible service Technicians at Robert's…read moreGarage Door Professionals of Chicago including Mike, Nicholas and Robbie specifically. I'm the Board President of a 24 unit condo building in North Center that has underground parking. We have recently had a crazy string unrelated garage issues that Robert's had come through hugely on! Most notably 2 different after hours weekend emergency calls one of which was specifically due to a mistaken owner who backed into the door inadvertently causing enough damage that the door could not be opened without the professional help of Robert's. The team is always in contact with us on the ETA and very clear on their findings and recommendations. This company and crew bring a level of security and satisfaction to our HOA that you can't put a price on! They are always extremely fair on price even when we needed the emergency service. I couldn't recommend a better company than Robert's Garage Door Professionals of Chicago to take care of all of your garage door needs!

Was able to get service on my garage door the same day and the service was quick and well done. The…read moretechnician explained what had gone wrong, how he was going to fix it, and how to prevent it from happening again.

I used them twice and can no longer recommend them, I would avoid and look elsewhere. On the second…read morevisit they replaced a spring, I complained it was noisy on opening and was told to "give it a while and let it settle" and that we have 90 day warranty they would come back out if it didn't improve. When they came back out (because it was still noisy) they said I need new rollers and cables. We declined to have the work done immediately to get other estimates and they tried charging a $45 service fee (for a warranty check). They then threatened to place a lien if we did not pay the $45. Actually insane thing to threaten, over $45 when we have paid them nearly $2,000 for work over the past year. In summary, their prices are high, their warranty is sad (most reputable garage door companies will give 1 year minimum) and their business practices are unethical and unprofessional.

Called them for a broken garage spring and they had a technician come to give me a quote day of…read more They were super friendly, responsive, decent value for their estimate, and were happy to talk hypotheticals and ballparks. Didn't go with them in the end because I had a family friend who could help me out for this problem but they're going to be on my short list for future work and I'll definitely recommend them to my friends in the area.

Quick and precise. Answered quickly, and went above and beyond…read more Don't hesitate to hire them!

I decided to get a garage door opener on my back garage door. The one that opens to patio. Check…read moreYelp and find Andy. Service request in on Thursday. Andy is here Friday. Two doors tuned up, one opener moved, another installed on Saturday morning. The price was lower than I expected, very happy with the work done.

Andy's Garage door service is honest and reasonably priced. Andy is very knowledgeable with regard…read moreto not only garage door doors, but the structure of the garage. I was appreciative and impressed with the information he shared with me. And my garage door is working!!!

Came home last night and my garage door did not open all the way up. After trying the door a few…read moretimes to see what was wrong, my coil spring was broken. I opened a request in the morning and Bravo replied within minutes with a quote since I added pictures of what was wrong. They came out quick to fix the door so I could go in with my day. They were great, very professional and polite. They cleaned up after they finished the work and asked if I wanted them to dispose of the old equipment. During the coil spring replacement they also noticed the cables on the sides of the door were getting a little frayed and showed me the areas that might break. They said they had the parts to replace those as well and I had them replace the cables as well so I do not run into any other problems anytime soon. If I do, they said the cool spring has a 3 year warranty and the cable 1 year. Overall a great experience.

I called on a Sunday afternoon and they responded very quickly. Tony offered a free quote and came…read moreand explained the problem. I had a broken spring and he replaced both for a reasonable price. Upon beginning the project we realized there were more problems with my door. He completed the project, staying late on his Sunday afternoon to get the job done. Then, Tony came back with his colleague the next day to give me brand new bearings without any extra charge. Tony and Max were great to work with. They were friendly and charged a reasonable price for urgent services. I would recommend them to anyone looking to get quality work done.

Terrible. Doors installed are rusting. They are not reliable and can't be trusted to with the the…read morework they do. Called to complain about the quality of doors rusting. They said they would take care of this and come out to inspect. Never did and were dishonest when we filed a BBB complaint. Do not trust them or use their company. Very poor customer service.

From the owner: Choose Illinois Door Company Inc. for unmatched expertise, quality, and service, in both…read moreresidential and commercial door solutions

I really enjoy working with Four Seasons Garage Doors. I've used them to replace my garage door…read moreopener and the door itself. They'd reached out to me offering a maintenance deal to come and do a tune up. It had been a couple of years since my last service so I made an appointment. Their customer service team is great about scheduling around my availability, then sending confirmations about my appointment. Nino, my technician today, called when he was half an hour away to let me know he was on the way. After doing the maintenance, he found a couple of issues that were due to wear and tear and could become problems in the not too distant future, so we were able to get those done today instead of waiting until I find myself stuck in the garage unable to get out. I appreciated how well Nino explained my options and went out of his way to make sure that I felt comfortable with the work being done. I can't say enough nice things about Nino. I've never had a bad experience with Four Seasons Garage Doors, but I feel confident that if I did, they're the kind of company that would go the extra mile to make it right. I highly recommend them!

Sitting in my sunroom, I heard a loud, banging, metallic sound and thought someone had crashed into…read moremy garage door. I checked everything out, but couldn't find the source of the noise. The next morning, when I tried to open my garage door, it would only open a few inches. Then I realized that one of the springs had snapped. So I called Four Seasons. 8:15 AM Someone answered right away, and although it was a terrible connection, the guy was very patient with me. Once he found out that my car was stuck in the garage, he put me on the schedule for a 10-2 appointment. 10:50 AM I received an email stating that Nick P. was on his way. There was also a photo of him, so I would know who to expect upon arrival. 10:57 Nick called to say he was about 45 minutes away from my house. 11:37 Nick arrived at my house. He was professional, thoroughly explained my options, showed me pics and costs on his tablet, then promptly replaced the springs. The cost was very reasonable, in my opinion. He was finished by 12:30. When I read some of the recent reviews, I was initially a little worried. But then I saw that a couple of the Yelp reviewers only did one review (which was the Four Seasons one), and I assume they are probably from competing businesses. My experience with this company is that they are top-notch, and I would definitely use their services again (although hopefully I won't have to for a long time)