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Nelson Elite Plumbing Solutions

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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Services - Nelson Elite Plumbing Solutions

Bathtub installation

Bathtub repair

Drain installation

25 More Services

Drain repair

Faucet installation

Faucet repair

Garbage disposal installation

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Shower repair

Sink installation

Sink repair

Sump pump installation

Sump pump repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

Nelson Elite Plumbing Solutions Plumbing Photos

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Recommended Reviews - Nelson Elite Plumbing Solutions

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3 months ago

Best plumber I know! Honest, fast and gets the job done right the first time! Will be my go-to for all my plumbing issues from now on!

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Plumbing Express - Ed is a repipe consultant. He'll tell you what you want to know and what you should know about repipes. You won't feel sold to.

Plumbing Express

(409 reviews)

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

Arrowhead Plumbing - water leak in my front yard

Arrowhead Plumbing

(28 reviews)

I discovered I had an underground water line leak when I noticed my meter was still running with…read moreall the water shut off inside the house. My usage had spiked from about 9,000 gallons a month to 27,000 gallons. There was a pool of water in my front yard and I even had ducks showing up, which should tell you how bad it was. I reached out to a few plumbers in the area and Arrowhead was one of the first to respond. Derrick, the owner and a Master Plumber, came out to assess the situation. He was upfront about all the options, from a patch repair to a full line replacement, and explained the pros and cons of each without pressuring me into anything. He always took my opinion into consideration. The estimate was fair and clearly written. He sent the invoice via both text and email, and offered multiple ways to pay. The crew showed up on time Wednesday morning. They finished at a reasonable time, which seemed quick to me for a full water line replacement from the meter to the house. The workers were all really nice and professional. Before he left, Derrick was very thorough. When the job was finished I was excited and ready to use the water again. I tested everything and it was working as expected. It would have been easy for Arrowhead to just pack up and leave at that point, but Derrick took the time to make sure I was well equipped to check pressure and plumbing in my home. He actually found that I had toilets that needed to be rebuilt and were still running water. I had no idea they were leaking or even how to check for that. He made sure I was a more informed homeowner before leaving. I highly recommend Arrowhead Plumbing. Top notch company with amazing customer service. Derrick is knowledgeable, honest, and genuinely cares about taking care of your home. I expect to use him for any future plumbing needs. If you're in Gwinnett County, call Arrowhead.

I was assigned Arrowhead Plumbing through Cinch Home Services warranty to replace a leaking water…read moreheater. The plumber demanded over $1,000 in non-covered costs, claiming all the extra work was required by Georgia building code. When I asked for specifics on the code requirements, he refused to provide any. To ensure I wasn't being overcharged, I brought in another plumber for a second opinion. The second plumber showed me that most of the items I was being charged for weren't necessary, and the legitimate out-of-pocket cost should have been around $350. I attempted to work through the warranty company to adjust the charges, but Arrowhead Plumbing then refused to do the work at all. Cinch Home Services also refused to validate Arrowhead's demands or let me work with a different service provider. This experience has been frustrating, to say the least. I strongly encourage others to avoid Arrowhead Plumbing and Cinch Home Services and look into the complaints filed with the Better Business Bureau if you're considering using them.

Servant Plumbing

Servant Plumbing

(2 reviews)

Just exceptional! I called Josh late on Saturday afternoon of Thanksgiving weekend with an…read moreemergency water heater problem. He was gracious, accomodating and honest. He was true to his word and came to my business location to evaluate the problem. Josh nailed the diagnosis and recommeded the best possible way to execute it, even though it will have to be another plumber to do the repair. And his fee was super fair. If your home is anywhere near Buford, then you really should make Servant Plumbing your plumber.

TOP NOTCH! It's increasingly rare to find a service provider who demonstrates both exceptional…read morequality of work - and integrity. I highly recommend Josh and his plumbing business. When I noticed what I thought was a significant valve leak impacting both my foundation and siding, I reached out to him with a bit of stress. He requested a thorough description with some photos, and almost immediately assessed the problem correctly. It turns out the repair was so much simpler than I thought (and here I was expecting it to cost an arm and a leg)! He could have easily taken advantage of the situation, but again, the honesty, integrity and lack of condescension was so humbling to a novice like me. ...Josh, I'm so grateful for your help, and have no problem recommending your work! My only hope is that, now with all the calls you could potentially get, please don't forget to be available if and when I call the next time.

Nelson Elite Plumbing Solutions - plumbing - Updated May 2026

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