Terribly rude, front desk has the most attitude I've ever seen of any doctor's office…read more I called ahead and was told if I have a referral for lab work I can walk in. In the office they tell me I have to fax them a copy or else I needed to leave the office. Go to ANY other caremount location unless you want to be spoken down to and told to leave.

Rating -1 Deceptive billing practices... they rack up your bill on testing and then surprise you…read morewith the bill four months down the line... I've gone there a few times starting in 2014, they will send you for a battery of testing and specialists to rack up the money... I haven't received any real help yet... I have the same issues/problems... they just want to do more testing... I'm tired of getting billed for nothing... so if you like testing and not healing this is the place... are there any doctors that actually know how to do they're these days? I'm looking...

This office has little to no interest in maintaining a professional and congenial relationship with…read moretheir patients. Evidently having the very first appointment of the day does not relieve you from being forced to wait for 45 minutes for the nurse who will be doing your bloodwork to decide to arrive to work that day. Then, a week later being forced to wait for nearly an hour after appointment time, at which point asking how long it will be to receive a shrug from the receptionist. Not even a grunt of acknowledgement, let alone an apology. I'm not above waiting. I understand it's part of the process of seeing a doctor. If the doctor was in surgery prior to the day's appointments, had car troubles, even if they ran late for a not so important reason I can be empathetic as long as I am given the courtesy of a professional explanation. I also work by appointment and I guarantee if I acted as carefree towards my clients' time I would be out of business. And so I will find another primary care doctor who is more considerate of their patients' time.

I've been treated by Dr. Zerlengo many times over the last 15 years. In my opinion he is smart,…read moreeasy to deal with: a very good internist. He is also certified in nephrology. He's quick though. Don't expect a long, leisurely conversation. His office is more like a home. Well run. friendly atmosphere.

I had seen Dr. Hajat Avdovic for the first time last December for a physical. Very nice doctor,…read morevery professional. This year I went in on Monday June 22 to request a post op appointment. I was told the doctor would be back that Friday the 26. They would get back to me for an appointment. A few days later Carlos calls to tell me they could not assist me or fit me in. He then proceeds to tell me to call other doctors office to make an appointment. I then asked him if he could call the doctors office and ask them if they can give me an appointment, instead of me calling them and have to explain everything all over again. I have 30 plus years in customer service, now no one goes that extra mile or above and beyond no longer has exists. I couldn't believe that they couldn't fit me in for such an important surgery for me. The staff needs training in managing difficult times, and how to treat patients. With my experience in working in doctor's offices, I have gone that extra mile to assist a patient. I feel he could have called them and assisted in getting me my appointment. NO ONE WANTS TO DO THERE JOB ANYMORE, THEY PASS IT ON TO THE PATIENTS. ITS THERE JOB TO ASSIST YOU!!

Phelps Northwell Croton I don't know why I call my physician…read moreat this office, my Primary Care Physician. My spouse is having a hip replaced in two days. I get a tic bite; I can't afford to get sick because I will be the only caregiver for recovery at home. I decide it prudent to follow the CDC recommended prophylactic treatment - one dose of an antibiotic, for high incident areas (New York State is one), within 72 hours. We both have a Primary Care physician at Phelps Croton, or so we have said. It's a simple request - there is a bite but no symptoms yet - you explain the situation to the intake office staff. The message back from a physician is to come back if and when I have symptoms; there is nothing else they can do. You ask for the practice manager who follows your logic, or so it seems, but repeats the message: Make an appointment when you have symptoms, otherwise go to an urgent care facility. Waiting for symptoms will be too late; I need this one dose asap, you explain - you are my primary care, or so I thought. Around it goes: again I explain - the antibiotic is to prevent a symptomatic disease, necessary within 72 hours of a bite, necessary to assure I can help my returning post-surgery spouse. Sorry, the manager says, but there is nothing I can do.

If you are considering this practice, reconsider. Very poor recent service regarding office visit…read moreavailability for sick visit not being able to fit me in and less than stellar sick visit with doctor prior. Seems to be lot of turnover with staff. Did not care about complaint resolution when no one bothered to call me back.

Long wait time, they are content to waste your time . Go elsewhere where they care you are a…read morepatient.

Dr Mayus and his staff are fantastic. As soon as you walk in the receptionist always helps you with…read moreyour needs. His medical assistants are knowledgeable and caring. They listen to your concerns and lets you know if the doctor will be soon. Dr. Mayus takes his time with the visit and doesn't make you feel like your being rushed out. He is caring and his bed side manners are impeccable. I recommended several friends to him and they all are very pleased with him

Dr. Meehan was recommended by one of my coworkers and he didn't disappoint. He's thorough and…read morepatient. He was attentive and helpful.

Real Nice New Doctor.He Took Over Doctor Michael Mc Corrmick,s Medical Practice After His Recent…read moreRetirement.I Just Had Him Do My Physical. Great Doctor.