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    Neiman Marcus

    3.1 (71 reviews)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

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    Vince
    Michelle F.

    I came here to buy my Dad a birthday gift. I normally shop at Nordstrom but I didn't like their selection of men's shirts today. I was really surprised because Neiman Marcus had absolutely nobody working the floor. I was there a while too. I had a couple questions because I'm no expert in men's clothing. Their selection of Robert Graham shirts was OK. I think they could have had more. Anyway, this was no upgraded shopping experience. I felt like I was at Macy's and even there I believe I would have gotten some sort of assistance. I ended up checking out in the beauty department. Overall, disappointing but I bought a shirt I think he will like.

    Margie W.

    Feels relax when I come here, the place is clean and easy relaxing feeling. Attended the JLBR event collecting books and the was a great success! They served some delicious appetizers, it was great event. Shopping at neiman is always classy and expensive. I'll go and walk around try to find ideas.

    Britt Z.

    This review is based upon my recent experience with the cosmetics department, specifically Lancome. Tina went above and beyond to help me every step of the way. If you know me at all then you know how much I dislike going to the mall. I called to inquire about some products as well as a gift with purchase and Tina answered all of my questions and then some. I scheduled an appointment for a few days later & I was so excited! I mean, what gal doesn't like new makeup?!? One product I used was discontinued so Tina matched me up with a shade comparable to what I have been wearing. I didn't feel rushed and the color she picked for me turned out to be more flattering than the one I have been wearing for years. Later at home I unwrapped my new makeup & realized my powder compact was the wrong shade. This was a packaging error and not any fault of Tina's. The actual compact didn't match up to the name & color on the box. Hey, things happen and I get it but it was still annoying, but not for long. I told Tina what happened and she kindly offered to drop off the correct item at my office the following day. If this isn't the best personalized service ever, then I don't know what is. I will be sticking with Neiman Marcus for my Lancome needs. Tina is great so if you need anything definitely go see her, she knows her stuff.

    Mark M.

    A fancy store with high end merchandise. It's very large too, but you can tell it's age is showing. I was shopping for mens clothes an they had lots in stock. What I didn't like was seeing all the sea staff huddled together talking amongst themselves; not trying to help and customers. That was shocking.

    Customer Service wrapped the bag nicely and water bottle, thank you.

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    I came here to pick up an order and it was ready and the lady that helped me was efficient and friendly so I was happy about that.

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    Ask the Community - Neiman Marcus

    Review Highlights - Neiman Marcus

    Boca Raton Location: This location is lovely in the setup.

    Mentioned in 2 reviews

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    Elegant Child

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    I LOVE THIS STORE! I live in NJ but always look forward to our trips to Florida when I can visit…read moreElegant Child and shop for my granddaughter. We stay in Orlando and I take the Brightline to Boca just to go here! The clothes are exquisite and a nice variety. Gabby is such a great salesperson, I love her! She knows the stock and is so sweet and helpful. Thanks again Gabby As usual I found some wonderful things for my granddaughter and I know she'll love them!

    Have been wanting to visit for a very long time and finally checked the store out. There is a great…read moreselection for babies. However, the clothing from two up for boys is not as cute ., But then, considering the hefty price tag on top just adds to the disappointment. The baby clothes up to two years old is super cute and I can see myself paying and up charge for that style of clothing that you can't find in a lot of shops in the area. However, for 2+ clothing was not so cute. Staff was very friendly. There was a lot of people on shift for being such a small store- this also meant that every minute or so a new staff member is checking in on you asking if you need help finding something specific or for a specific occasion. This can be great customer service and one point but at the same time it can be overdone. They should probably have a better system where when a new client walks in ONE Staff member can offer to assist the customer, maybe they can take turns and the next time a new customer walks in the next staff member can offer help Might someday if I have another baby or if I want to get a special gift for an infant. But otherwise would prefer to shop at other stores in the area with better selection.

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