Patrick at Immaculate Installs was VERY proffesional, on time, honest, and the finishing product…read morewas amazing!!!! HUGE Thumbs up to him, i highly resommend him.

Patrick did a home theater system in our Motorhome, Awesome sound saved a bunch, they had some…read moregreat discounts that were passed along. Truly Immaculate job.

I was unable to get follow up advice on my car stereo. Once they had the stereo sold and out the…read moredoor, they were not willing to do any kind of follow up.

Incredibly knowledgeable, Kurt was great to interact with! Thank you again Kurt, hope to hear back…read moresometime.

I was in this store today and I need a 1/2 v belt 37inch outside id belt. this belt went to an old…read morethermoking 20 plus year old. I was told come back In 2 hours and2 hours later as promised I had a perfect match up in my hand.

I always get great service at both of the O'Reilly stores here in town. Great selection, great…read moreprices, they price match, they offer a military discount, and they are very knowledgeable. I had a taillight go out, so I came in here. I met Braulio. I asked him if he could put in the light for me, as I don't know how to do it, and he said no problem., he took a look at my vehicle to see what was needed, I purchased the light, and he came out and swapped it out for me. When it comes to anything mechanical, I have 10 thumbs. he was fantastic. He pulled everything apart, swapped out the light, and then put everything back together perfectly, explaining what he was doing as he was doing it. The entire time, he was engaging, and very friendly. as I mentioned before, I always get great service at O'Reillys. I will keep coming back. Thank you.

My brake light bulb went out. They helped me get the bulb I needed and I was in and out in less…read morethan 5 minutes. The two young men who helped me were very nice as well. If I need parts again when up in this area this will be the place I will always try here first.

Tyler took CARE of us. He saved our day and especially our night drives! Knowing what headlights we…read moreneeded AND changing them. I felt so spoiled.

Good service. Very knowledgeable and helpful. Also, they're kind enough to loan you basic tools, if…read moreneeded.

Came in to get some parts for my friends Subaru and was greeted as we came in by Miriam. She was…read moreextremely knowledgeable and had the best costumer service I've ever experienced in the 8 years I've been going to this Autozone.

I've been buying auto parts from this place for decades. I've never had a problem with any parts…read more I've never had a problem with 'attitude'. I've never had a problem with... anything. The people who work there are fine and the owner has always been very helpful. This place is so reliable, I drive from Eureka to Arcata to buy parts there. Sure, we have O'Reilly and Napa in Eureka, but I'd prefer to buy parts from an independent establishment. Small businesses are essential to our local economy. If you ever need to buy auto parts in Arcata CA, I recommend Ken's. And tell them I sent you. (They have no idea who I am or anything like that, it's just that I want to promote my savvy online prowess to boost my self-esteem.)

Greg and Andrea saved the day! Not only were they open on Black Friday but they put in a little…read moreextra time in to help me find a comparable 12v battery for my Hyundai Ioniq. We called every auto parts store in town only be told they didn't carry the battery - the local dealership wasn't even open and the one close to home was going to charge me over $600 for a replacement. Thanks you Ken's Auto Parts - we will be coming back to you every time we need help! Enjoy the pie!

***WARNING...DO NOT SHOP AT FORTUNA NAPA!!!***…read more ***UNLESS YOU EXPECT TO BE SERIOUSLY DISRESPECTED BY JOHN*** NOTE: I've been a NAPA customer for 50Years... a half of a century, and only received superior service, always very well informed employees, that treated all with respect...from Minnesota, Florida and CA in all my auto parts needs being a auto repairman owning my own auto businesses. I have NEVER been so disrespected at a NAPA before I met JOHN. JOHN was seated at the counter of the Fortuna NAPA store Sunday 06/05/2023, when I attempted to return 2 cans of paint to the Arcata store arranged the day before by the Arcata NAPA mngr... JOHN begrudgingly looked up as I stood in front of him, after 30 seconds he finally acknowledged me. I tried to explain that I was there to send the 2 cans to the Arcata store that needed to be re-mixed. Before I could even finish my sentence John interrupted 3 times barking at me saying " WE DONT MIX PAINT" I said "I know, but Arcata does and the Arcata store mngr. arranged for me to drop it off here so you can send it to them on your parts truck" but before I could even finish JOHN barked back "There's no truck on Sunday, so your not getting it delivered there" I replied I know that too, so why dont you just call them or are you going to continue interrupting me before the words even come out of my mouth? I was quite taken aback, when at this point JOHN jumps up, shoves his chair back and comes at me at the counter aggressively yelling " HEY, If your gonna try to start trouble get out of my F'n store." Rather then retaliate, I went out to my truck to get my phone ,so he could be recorded. As I walked out to the car and retrieved it and put it on record , JOHN was following me with the paint cans , coming at me yelling "Your not welcome here "Take your S and leave'' I asked JOHN for his name ,but he refused... I said " Just know I'm not going to let this go and there will be repercussions for your disrespect.'' JOHN came at me yelling "What? What are you gonna do with your P.O.S. 20 year old minivan?"( which actually is kinda HUMEROUS, I mean insulting the van... at an auto parts store?, LOL). However he was quite aggressive following me outside and verbally attacking me...NO L.O.L.. I took the paint cans and recording of him yelling OUTSIDE THE STORE( insulting my van?? ) and proceeded to call Case, the Arcata store mngr.. Case immediately called JOHN while I was still on the line... Case straightened JOHN out apparently and got back on the line and asked me to try again to go to the Fortuna store and drop off the paint cans. I explained that JOHN refused to give his name, it was Case that actually gave it to me. I explained that JOHN had been very aggressive and that I will NEVER go in the Fortuna store again. Case explained to me that he had arranged for JOHN not to be there and the other employee "Named" and would be taking care of me. I replied TY and would be at the Fortuna store in 5 minutes. NOTE: The Arcata NAPA store mngr. Case, has been completely level headed and resolved the problem immediately when presented with it. The other employee greeted me and was very polite I asked him if he was informed about the situation, he said "Not really ,but he would be happy to help me with no disrespect. I said very well, because I will be sending a message that the kind of behavior JOHN displayed is NOT OK, and I will follow up on it. The employee picked up the phone, called Case and sent the cans to Arcata NAPA. That would have been Soooo easy for JOHN to do, but he did not. ***John made the choice to follow me out to my car yelling at me. NOTE: I did manage to record JOHN from the point at which he was insulting my car...OUTSIDE FORTUNA NAPA. I called LIAM LARSEN the Fortuna store's mngr.. and got his cell ph. voice mail. I explained what happened and that I was VERY shook up by being threatened by one of his employees. ***It is now Tuesday afternoon 06/06/2023 and still no response from LIAM after leaving multiple messages. I even gave my business card to the polite employee that helped me, asking that LIAM give me a call. ***STILL NO RESPONSE ***At this time I will be using social media to report what happened at the Fortuna NAPA. ***Including the recording of JOHN threatening me OUTSIDE the NAPA...IN PUBLIC TY Case and the Arcata NAPA for remixing the paint!! and taking care of Fortuna NAPA's disrespect and neglect after the fact...which I now have to drive over an hour to pick up in Arcata when I live in South Fortuna, as I will be boycotting Fortuna NAPA. I will make sure to share this threatening, disrespectful behavior with everyone I know that might use Fortuna NAPA... I've had a successful catering business in Humboldt Co. for 13 years and know a lot of people.

I've had countless dealings with this store and it's always been top notch service! Liam the…read moremanager (I think) in particular goes way above and beyond, bending over backwards, to make sure I'm always satisfied and taken care of! best auto parts store in Humboldt