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    Neighborx Pharmacy

    3.9 (7 reviews)
    Closed • 9:00 am - 7:00 pm

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    Walmart Supercenter

    Walmart Supercenter

    1.8(78 reviews)
    1.0 mi
    •$$

    I had a really disappointing experience at Walmart today. I didn't know that Walmart didn't accept…read moreApple Pay, and I was simply trying to pay for pads. I asked a girl around my age if she happened to have a pad, and instead of handling the situation respectfully, a male employee came over and told us that I couldn't bother other customers. He made me feel judged and embarrassed and basically treated me like I was being kicked out. I understand that there are store policies, but the way he handled the situation was completely unnecessary and unprofessional. I was just trying to get a basic necessity and needed help. There are much better ways to communicate with customers without making them feel uncomfortable or judged. Horrible customer service.

    I'm not sure how many times I've tried the pick up service through the years, but it's been years…read moresince my order was correct and/or wasn't cancelled. Either way, the products I wanted were on the shelves most of the time. Staff can be moody but a lot less so than they were years ago. I've had a few pretend not to speak English until they realized I'll just ask for help in Spanish, which gives both of us a good laugh before they help, usually in English. I won't hold that against them because they probably feel their hands are too full. It's not as if they are sitting on their butts or twiddling their thumbs, but it is something that's happened more than once with different staff in different departments. I did have an issue with something ringing up incorrectly at self-checkout a while back. The lady manning self-checkout said she needed a manager to give her permission to change the price. I watched her go ask the manager for assistance. I watched the manager, who was chatting with someone organizing bins in another checkout lane, make no attempt to come over and assist for over 20 minutes. I went into the checkout lane next to the manager and heard her just talking about home and gossip without a care in the world, but she turned professional when I came out of hiding and asked when she planned to assist me. She pretended that she didn't know I had been waiting until I pointed out that I had not only watched her be asked, I had been listening to the last few minutes for her conversation while I waited. The lady manning self-checkout apologized after the manager finally came over, and I told her she did her part, and it wasn't her fault. She said she was nervous I was going to take it out on her because that's what customers usually do when this happens, which leads to suspect this is a game that manager regularly plays while leaving their staff to take the brunt of the customers' rage. It's no wonder the staff have a bad reputation for customer service. One of my last visits was during opening. None of the self-checkout registers had any bags, which isn't abnormal. I went to one of the other registers and grabbed one bag from there. I probably needed at least four for the amount of things I had, but there were so few and relatively a lot of customers for an early morning, so I left the rest for the others. A lady who was staring at me came to the woman self-checkout and said hide the bags because "they" take them all while she looked at me. I don't know if that woman was a supervisor, but I know she was out-of-pocket. I took one bag. I really should've turned around and took three more in spite. I feel I was profiled a few times at this store, whether due to race or age, I'm unsure. I reported it once and never saw that employee again, but I never received an acknowledgment much less an apology for it. This isn't my favorite Walmart location for a host of reasons, but I think Walmarts in general might be cutting back on inventory in their brick and mortar stores. This might be in an effort to push customers to pick up and delivery services, but this particular store is horrible for pick ups for years.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Walgreens

    Walgreens

    1.8(23 reviews)
    2.1 mi

    I have nothing bad to say about Walgreens as a regular retail store. My spouse and I regularly shop…read morehere for all sorts of things- staff is friendly, store is clean, has good stock. The pharmacy is another story entirely. After moving to Middletown in 2024, due to availability of medications and how close it was to our new home, Walgreens seemed like the only choice. This location is understaffed to the point of being totally unreachable by phone. You have to physically go in to the pharmacy to get anything filled or any concerns addressed. Then the waiting game begins. I understand the red tape that comes with filling prescriptions, especially controlled substances, but the way things are done here is completely unacceptable. I don't blame the staff, I blame the company itself. The way this pharmacy runs is unfair to both the hard-working employees and the patients. In the year and a half of dealing with this pharmacy, I can count on one hand the amount of time things have gone smoothly without stress.

    If you need your medication fast I'd definitely suggest any other pharmacy. Luckily the medication…read moreI was picking up wasn't something life altering. But you would've thought I was picking up some morphine. Medication processing for over 4 hrs and then I get there when it's "ready for pick up" and I'm still waiting. Been here 30 minutes to pick up one thing. All of the staff in the pharmacy look like they're partaking in the meds not dishing them out. Moving in utter slow motion. A line of 3 people shouldn't take this long.

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    Walgreens - A well respected employee passed away.  A memorial to him by entrance.

    A well respected employee passed away. A memorial to him by entrance.

    Walgreens - The incompetent manager Anthony Koller

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    The incompetent manager Anthony Koller

    Neighborx Pharmacy - pharmacy - Updated October 2026

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