on July 24 my doctor called in a prescription for clindamycin. I went to the pharmacy and they said…read moreit isn't ready yet. Come back later. We came back later and she said there's not enough in stock so we have to order it and it can take a couple of days. I asked, why can't you borrow it from the Chester CVS because when I was a pharmacy technician we could borrow it from our sister stores. they said it takes a couple days ma'am will call you. being that I had a raging infection and I didn't want it to spread in my upper arm or wrist. I called the store manager to get through because otherwise you cannot.. I made the complaint that why can't they borrow it from another sister store or call my doctor and ask for a replacement of another sort. The pharmacist finally got on the phone., Live and said, we can give you smaller doses to replace the one big dose for your daily needs and I asked why didn't they tell me this yesterday? she said well I don't understand why they didn't offer that to you. I did not work yesterday. This is a matter of seriousness because I could lose my hand so within an hour they gave me smaller doses. The robotic system called, says your prescription is ready you can pick it up so I believed it yesterday and it was not complete because it was not in stock. Miscommunication is a very bad thing in this business. . I was a pharmacy technician and I know the seriousness and we would always borrow from another pharmacy or sister store there is no reason why any drug stores should be out of stock for a simple common antibiotic the pharmacist apologized and it was great to get through to speak to the pharmacist when I called the store manager. If you rely on them to call you back in a timely manner, you have to wait till the end of the day. I had a lot of pain, suffering, and swelling for the past two days without having the antibiotic. I find communication very poor you cannot get through to the pharmacist, directly or the staff you must leave a voicemail and I could not drive to go and personally I had to send somebody but they do take my insurance and the manager did get me to the pharmacy so at least I'm grateful for that. in the picture, you will see my swollen hand. I could not use it cannot drive cannot function. I needed the antibiotic as soon as possible Before it spread.

I witnessed the pharmacist making a racist comment about a customer who asked if she spoke Spanish…read more She didn't think anyone noticed, but I did. I couldn't help translate for the customer because he left quickly after she told him no. I didn't confront her or report her at the time because I don't like confrontation so I decided to leave this review instead. I will file a complaint with corporate regarding the situation because her behavior made me very uncomfortable as a Hispanic person myself, and she shouldn't be working there. She is an older white woman with blonde/gray hair and it happened on 2/19/26 at 8:43pm. I don't expect anything to be done about it because it's her word against mine, but what goes around comes around and justice will find its way to her. I find it unacceptable that people have to deal with that kind of nonsense this day and age, but here we are. I won't be coming to this location anymore.

This place has always been great. The staff is always friendly. The prices seem reasonable on…read moreeverything I've purchased there.

Quick & friendly service. Very helpful staff & Pharmacists…read more Central Valley Pharmacy also has much quicker service than at any of the chain stores! It's not even close, they do the same work in a fraction of the time at the same cost. I'd go out of my way to go to CV Pharmacy. They're excellent as a Pharmacy and store. Central Valley Pharmacy, aside from being a great Pharmacy, I find they also have a lot of everyday items, deodorant, toothpaste, Q-Tips, etc, priced competitively with any of the chain stores like Walgreens or CVS. They also have a Hallmark Birthday/Anniversary/Get Well Soon, etc cards & I find all of this extremely convenient. (Big family, always a Card to send.) The staff & Pharmacists are always friendly, courteous & prompt. I've never had to wait more than a few minutes to checkout. It's almost a pleasure, which is why I am giving them 5 Stars. Hands down the Best Pharmacy, with the best staff around!

A large super center that has a lot of lower cost products, though not the cleanest. I only come to…read moreWalmart if I'm looking for something very generic and they offer the best price. It was pretty chaotic (long lines, messy shelves) on a Sunday afternoon in December although they have a large parking lot. Also nearby are Wendy's, Target, and tj maxx.

Went here on Thursday July 24th 2025 with my dad. Came here because we wanted to buy more bins for…read morepacking for our trip down to South Carolina. We found bins okay, and they had a selection of what we needed. Bins are located in the home section which is in the middle of the store, next to the toy section. We went to the self checkout, and paid via a credit card. Highly recommend walmart for all your shopping needs, as they have food from fruit, to salads to yogurt to snacks, to vegetables, to pizzas, to ice cream, to milk. They even have a subway inside where one can get food, and Auntie Annes Pretzels too! They have a pharmacy with polite people-- although they changed my medication to a brand that i was unfamilar with and it bothered me. But try it! They also have a beauty section where one can find beauty needs like nail polish, shampoo, and all types of hair products, oh and don't forget toothpaste! They also have homegoods such as lamps, mirrors, picture frames, kitchen items, bathroom items, Toys, DVDs and Games. Also recently have tried their clothes and love them! They also have a garden and auto section, as well as seasonal items- like Halloween Costumes, School Supplies-in the summer bathing suits and tubes, christmas decor, and more! highly Recommend Walmart for all your shopping needs!

So this is my last review of CVS in Monroe, NY, as I plan on transferring my prescription soon to…read moreSouth Carolina. First off, my dad was allowed to pick up this medication for me since on August 4th 2025, it was filled- despite a request to fill it sooner because I was moving. Anyways, I called and spoke to a pharmacist where I said that I gave my dad permission to pick up my prescription in which the pharmacist accepted. My dad picked it up later that afternoon with no issues. Although they switched Manufactures again, and personally don't like when that happens because sometimes I have side effects from the fillers. Side note though is that one may have to switch pharmacies if they don't have the manufacturer one wants in stock. Currently just started the prescription that was picked up and no side effects as of yet, but it is still annoying especially If I react to a certain manufacturer.Also was inquring about delivery options, but because they are part of target, they don't offer delivery. Anyways. 5 stars for the communication at least. Overall, I highly recommend CVS Pharmacy because of the professional and nice staff, and the communication between the patient and pharmacy. For the most part, I was communicated about a manufacturer change, and treated with respect. Highly recommend. Read my reviews below for details!

This store has the most friendly, kind and caring Phamacy employees I have worked with! I have been…read moreto Wallgreens, Rite Aide and one location Pharmacies, and this store by far is the best! Great job in making the customer feel, important and cared for! Dorothy R.

the worst service ever no one is there to pick up the phone…read more even mid day there are asking for copay that i don't need to pay

From the owner: “Any personal information that we collect (as identified in the “Personal Data We Collect” section)…read morewill not be shared with third parties.”

My family has been going to this pharmacy for the last 20 years. They are truly a neighborhood…read moreinstitution- friendly, personal (they know us each by name) and caring.

Just overall wonderful service for several years. They will order whatever is needed if they do…read morenot stock it and keep it stocked. Lots of important and necessary items in their pharmacy in addition to last minutes cards and gifts. Free notary service during certain hours which is very helpful. We are not just a number and receive personalized service every time. There is also a drive through service so you don't have to get out of your car. Can't say enough great things about this local business.

Great pharmacy and nice people. Get my prescriptions filled here. I hope they never close!read more

Again, don't personally use Walgreens. Went here on Wednesday July 23rd 2025 with my dad to pick up…read morehis prescription. Pleasant pickup, and again Pharmacist was very pleasant. prescription was ready and easy pickup.

I had no idea that this pharmacy charged me $95 for a medication that my insurance said was a $30…read morecopay! When I called Monroe Pharmacy to complain, and asked for a reimbursement, they explained that the reason for this was that they do not get the manufacturer's discount that larger chain type pharmacies (CVS and Walgreens) get. I wish they would have been transparent all along and told me that I would be paying more with them as a result, $65 more. I cannot afford to pay more than my insurance copay. Also, I want to feel safe and trust the pharmacy I do business with. Now, I understand that it's important to shop around and make sure the pharmacy you choose is offering you the best price in accordance to your insurance and neighboring pharmacies. Going forward I will call my insurance to ask what the copay is for each medication to make sure I'm not overpaying. Very disappointed and truly felt taken

Continued unparalleled service! Cannot get this level of service at chain pharmacies. Excellent…read moreselection of health aid items. Everything is a great value--quite reasonably priced. No need to go anywhere else. And again, the service one receives--exceptional knowledgeable pharmacists and staff willing to take the time to attend to your specific health needs.

This is still a good pharmacy as all the staff can be friendly. However they gave me Euthyox, which…read moreis a generic brand of the thyroid pill that i take, and i prefer to be on brands that i have known to been taking, because i know that they work. Won't be using here for my prescriptions no more, however, always had a good experience here.