Excellent Customer Service!…read more I recently hired Scott at Diamondback Home Theater to mount three, large screen TVs in my Scottsdale Home. From my first contact with Scott to the completion of the project, I could not have been more pleased. Scott was great at communicating in advance of his service. We discussed the project, my expectations, and specific needs. Importantly, I did not want to see any wires and that some of the mounting locations would be difficult, including one wall that was curved. Scott kept me apprised of his schedule via text and arrived promptly. He brought the perfect mounts for each location and his price for the mounts was very reasonable. Meticulous in his work, Scott put down tarps to protect our floors and carpeting. He measured everything carefully in advance, ran new Romex wire behind the walls and installed new outlets behind the TVs. He connected the RF boxes via HDMI and hid the boxes behind the TVs, as well. The result was a very clean and streamlined look in each room and TVs that function perfectly. The price for the entire project was very reasonable for the amount of work done. Scott was friendly and courteous throughout the project and a pleasure to have in our home. I would definitely contract with Scott/Diamondback Home Theater again and highly recommend him.

Great service! On…read moretime and ready to work. Everything looks very professional and done in a timely matter I will definitely use this company again

Shawn was on time. Polite. Communicative. Got the job done quickly. 10 minutes. Knew exactly what…read morehe was doing. Double checked equipment to make sure it was working properly before he left. No stumbling, no fumbling. Definitely will hire him again!

I've been using Shawn for multiple home installation jobs since moving last year and he's…read moreconsistently delivered outstanding, professional results every single time. From expertly installing our outdoor security cameras twice to perfectly mounting and setting up our TVs, his work is always top notch, clean, precise, and done with real expertise. What initially drew me to him was his very competitive and affordable pricing but I was pleasantly surprised (and honestly impressed) that the lower cost in no way reflects on the quality. His installations look and perform like premium professional services which show his many years in the industry. Shawn is incredibly knowledgeable, responds quickly to schedule jobs, and makes the whole process seamless and stress-free. It's such a relief to have found a reliable go-to professional we can trust and return to whenever we need work done. Highly recommend!!! His company is great value meets exceptional craftsmanship!

Jeff had a guy asp , knew his job fixing my 3 Samsung tvs. Can't say enough about Martin. Jeff 's…read moreCo is fantastic! Coming back on the next project. Barbra & Ron Gradozzi

Jeff met with me this week to address my audio visual system needs and I was very impressed with…read morehis knowledge and expertise. He was on time, efficient and extremely honest and fair. Everything you want from a service company and yet far to many fall short. Not Jeff and his company. Highly recommend!

I have been sick of Cox expensive TV for so long and finally did it! I bought a $20 digital…read moreantenna and a Tablo (streaming & DVR device)from Amazon, $165. I hooked it up to a 4gb hard drive I was not using and "Poof", no more $100 per month TV bills and I now had a 4gb DVR which is good for thousands of hours of recorded shows. All the channels came in perfect except 12 NBC. I moved the digital antenna all over but no luck. So I did some research on TV antennas and came across Free HDTV AZ, and the owner TJ. He had a $50 off coupon on his website so for $250, TJ stopped by, provided and installed the antenna with pole mount, and professionally ran the cable down my wall and into my house and hooked it into the back of my Tablo! Boom, now I got all the channels including channel 12. So, $415 later (approx 4 month Cox TV bill) I have free TV! If you are a DIY person you can get an outdoor antenna and mount it yourself and save $100. If you are not a DIY then call TJ @ 480-206-2407. He also will install your Tablo for an extra $50 and your Roku $25 if you need him to. Now a word about Tablo. It is a streaming and DVR for your over the air free tv all in 1 little box. It is compatible with any streaming device like a Roku or Fire Stick, etc. With a Tablo you can stream the free TV to any TV in your house that has a Roku like device. You just download the app on your streaming device and you are in business. You can get the recorded programs at any TV too. Also you control the Tablo from an app on your phone if you want to. The cheaper Tablo I bought has two tuners. This is the 1 I bought. Be aware that having 2 tuners means you can record 2 show at the same time only. If you have 4 people in your home you might want to consider the upgraded one with 4 tuners. The quality of the TV picture and the recorded shows are HD. Truly amazing. When you call TJ, tell him Ron sent you. Now if there was a good alternative to Cox on internet ...........

I put up with pixelized over the air broadcast for over a year using an amplified indoor antenna…read more Finally decided to go with an outdoor HD roof-mounted antenna. Mario was on time, very professional, did a FANTASTIC job on the installation, and I am 100% satisfied with the install and performance of the antenna. Even my wife (who is very much OCD) is glad we went with the roof mounted antenna. The reception is way better than I hoped for, and we get nearly twice as many broadcast channels as we did with the amplified indoor antenna. We ran the antenna cable to our HD HomeRun DVR box which uses our router to send the broadcast station signals to our iPhones, iPads, Windows PCs, and 5 TVs using Amazon Fire Sticks. My only regret is that I wish I wouldn't have waited so long to do this. Thanks Mario!! I couldn't be happier.

Did a good job will hire in the future project... If you have a project this guy knows his stuff...read more

Jeff is amazing. He helped me upgrade my home from Cat5 to Cat6 to get the most out of my Google…read moreFiber 3GB internet. Absolutely recommend his work. He was punctual, communicated everything to me about what he was doing and why, and the work came out flawless. A+

I requested a Home Camera Security System installation. I…read moredid NOT want an Internet Security System, but that is what I got. I believe AZ CCTV hired an Independent Installer because I am out of the area they generally service. Although I already had cameras, the installer, who by the way did a very good job with the wiring, talked me into buying the cameras HE feels are best, so I sent the cameras back that I had already purchased. I bought the camera set, 2 (16 total) of them, and when they arrived he came back and installed. There was a problem right after the installation with the cameras so the installer back one time. Since then I have had problems and questions. I called AZ CCTV and was told because I did NOT buy the cameras from them they could not help me. By the way it has been maybe 3 months since I had the cameras installed. I wanted to be sure I had cameras on my premises, outside and inside before going on vacation. I have 16 cameras, 2 sets of 8. When I arrived home from my vacation, just as I was afraid, my home had been vandalized, the top monitor was black with some error message toward the top. The bottom monitor had a few pictures, but not all. Each monitor is supposed to have 8 pictures. When I played back the recordings, there were many screens that were completely black, (imagine THAT!) so they were NO HELP. I spent a lot of money for the installation, cameras & monitors. I feel like I just flushed a LOT OF MONEY down the toilet. I tried to call & text the fellow who did the installation to help me restore the monitors, but naturally, he never returned my calls. IF I was going to purchase different cameras, I wish It had been made clear about AZ CCTV ONLY helping with any problems IF I bought THEIR Cameras. I wish the installer, if he was going to talk me into different cameras, had suggested I buy cameras from AZ CCTV so I would have help, if needed. Tech Support etc. Because this system uses the Internet it doesn't work for my home. The Robbers, who are very slick, use something like an Internet Jammer, so the 16 cameras and 2 "Brain" black boxes and monitors are NOTHING to them, just a slight inconvenience. THIS is why I wanted NOT an Internet based system. Change my locks you are probably thinking? I had them rekeyed twice in June. About $800, each time. Nothing keeps them out. Locks do NOT seem to be a problem. They know when I am not home, they have come in many times and are stealing me blind! I have called the police several times, but not every time because all they do is take a report. I even thought to put a camera in a place with a clear view of my BIG Westchester GUN & Rifle safe, that camera along with most of the other cameras had been disabled. The time before last they managed to open THE SAFE! And cleaned me out of all of my exquisite jewelry, guns, and important papers and so much more! Things I spent a lifetime acquiring. Very Sentimental and some things very valuable. I called the police, and even waited until the police were here to open the safe...I had a feeling it also had been robbed, and it had. Again, the police took a report. The police were here yesterday to take a report. They strongly suggested I get the alarm going, to call the alarm company to have the repair done. I had to laugh. I told them I had called and texted and e-mailed so many times since the very beginning of June, if not before. All I have ever gotten is empty promises. They even had the nerve to e-mail a bill to me! I told them if and when my alarm is working I will pay. The last 3 months I paid for the alarm, even though it has NOT been working! Now that almost everything of value, sentimental and monetary has been taken, I feel I still cannot leave my home. I should have started staying home to guard it months ago! And by the way, I have an alarm system, it IS cellular based, I have called and texted the company I am with to ask for a simple repair since towards the end of MAY. I tried to repair it myself but I think it needs a new contact. I wish I knew where to buy one or could find another Alarm company that services my area. The couple who own the Alarm business live less than 4 miles away! For a little while I could set it on BY-Pass, but that has not been working, so I have NOT been able to set the alarm for a long time. In calling the camera manufacturer they told me they could help me do a Factory reset, I feel STUCK because although I mentioned up front I did NOT want an Internet System, that is what I ended up with. I should have made sure that was on the paperwork before the installer showed up. He may NOT have been made aware. I would have changed Alarm companies long ago but I cannot find one that services my area, I am new to this small town. Only 2 others that I have had previously over the years, and the experiences were SO HORRIBLE that I would NEVER USE THEM AGAIN. Sorry this is SO LONG!

Joe from AZ CCTV responded promptly to my request for assistance. I found Joe to be honest and…read morereliable, and would highly recommend Joe/AZ CCTV & Security!

Roger from Kreative Audio Video responded right away to my project request. He took the time to…read moreoffer options and then came over to our house the same day to fully assess and estimate the cost and scope of our project. He offered very flexible scheduling solutions and the pricing was very reasonable. What I found extremely nice was the fact that he did not quote products or services that I didn't need. I would wholeheartedly recommend Roger at Kreative.

Exceptional service by Kreative Audio. They were quick to respond to repair our home audio system…read more They installed new outdoor speakers and provided support on our home audio equipment. Very quick to respond and very professional in their service. Highly recommend this company for your audio and video needs.

If you Are a card carrying member of the audiophile world, then you are welcome in this place. I…read morewould suggest that if you are just a regular old record player and speakers guy, you probably don't need to go in there because this place carries only the highest-end equipment, period. Although if you want to know more about room configuration and damping or if you're really excited, you may want to take a listen to the new $750,000 Wilson speakers that they have on display. There are actually two pairs, and I think they are just the most amazing speakers in the world. Frankly, I simply can't afford them. I have really outstanding speakers, but nothing like that, and it couldn't fit in my room in any event. They carry Burmester and some Macintosh gear, a lot of Wilson Audio equipment, a lot of integrated amplifiers. They also carry Bob Carver's new amplifier systems, which are upwards of half a million bucks if you have that much money to spend. Worth a visit just for the education alone, but my phono preamp went Caput ( thank yiu for going out of business cuz the owner died and didn't give anyone the password, so that beautiful transimpedence cartridge preamp is unable to be repaired cuz even citcuit diaragams are lost. So off to Phoenix for a new Burmeister 100 step-up amp . To give you perspective, a new step.up amp.eas & 22,000. The only thing missing is follow up on shipping, which is abysmal. Oh, they service my Linn Sondek and in my opinion they are close in quality to Stan at Shellys Audio in LA. Who is king of Llnn setup in the USA? And, hey, if you've got close to a couple hundred grand burning a hole in your pocket, yiu can get a speaker or even two. Great place if you have the coin The follks are super nice and knowledgeable with a no push sales technique.

Wanted to have equipment that was purchased at LMC moved to my new home address. First, I was…read morequoted a price which I accepted, then I was told they will not move the equipment. Further that they could not help me with a company that would move the 9 Macintosh boxes! Would not buy equipment from them again - not the kind of customer service that I expect from a company that sells top of the line equipment. Very disappointed with this company.