I give Neelu's a 4.5! I was in and out of this place in less than 10 minutes. I just walked in, told them I wanted my eyebrows threaded. She told me to sit in a chair, and immediately got to work. She asked me to hold my eyelid (per usual) and was thoroughly working. The reason I'm deducting half a star is because the experience/customer service felt impersonal. She didn't hand me a mirror and asked what I thought, she just kind of rushed me through, then walked away to the checkout counter. ‍ I'd definitely come back. I'm happy! read more

5 stars -- but with an asterisk! 1. Open till 1800 on a Sunday. That fact can't be overstressed. Considering how many joints are CLOSED on Sundays -- you know, during the 50% of the time you can actually do stuff for yourself? -- that's a beautiful thing. 2. VERY precise. They will hone in on what you want, give you the mirror so you can QC their progress, and get after it till the job is perfect. 3. Way inexpensive. 4. CLEAN! They don't put goop on it when they're done -- so you don't have to suffer through the break-out afterwards. The asterisk? It's not a salon -- it's a kiosk. In the middle of the mall. With mall folk all up in your grill. To me, mall folk are like those mutants from "The Hills Have Eyes". Just terrible, terrible abominations unto the Lord. And if you're like me, and it's actually been awhile since you spent any length of time in a mall because of those mall folk ... I got some bad news for you. They still suck. And there's no shelter from their suckiness at this kiosk. That being said ... these girls are providing a much-needed service: PATRONIZE THEM! That way, they can save up enough scrilla move out of that crap kiosk and into a real, mall folk-free salon. read more

Neelu's Eyebrow Threading - One of the kiosks right in front of Target. - Threading Services Near Me - Warwick, Rhode Island

I told the lady to clean my eyebrows (no thin eyebrows) and the first thing she does is to make my eyebrows thin. They don't listen to their customers when telling them no thing eyebrows. One eyebrow was shorter than the other. hate this place now! read more

I am so happy for Neelu's eyebrows Threading for there own place in Warwick mall. I like there service they really do good job.I always go to them for my eyebrows now onwards they are giving more service too read more

I been there customers since they started at Warwick mall. today I went to do my eyebrows. the lady that did she mes it up my eyebrows, them she blends me. after I told her the she mess it up. she started screaming at me and she told me not to ever go there again. when I asked for their manager she claimed that she was the owner. I will make sure that my friends and family will never go to that place again. read more

Neelu's has eyebrow threading techs that are as skilled as in metropolitan areas w/ a lot of Indians. The only thing preventing me from giving 5 stars is the lack of privacy, so people walking around the mall can peek while you're getting the caterpillars groomed. Shy types that want more privacy should come during the week when the mall is less busy. For me, it's worth the spectacle to have my eyebrows turn out exactly how I want them. read more

Neelu's Eyebrow Threading - Price list - Threading Services Near Me - Warwick, Rhode Island

So I have been coming here for almost a year and I was never disappointed. Yesterday, the woman threading my eyebrows got the thread stuck underneath my nose ring and pulled it out. The bottom half of my nose ring is still stuck in my nose but the diamond was ripped out. No discount. No free service. Just a quick apology and then acting like it never happened. I am very disappointed. I will not be returning read more

I am so mad! I went here to get my eyebrows done and it was the only place open at 7 and I was leaving for a trip later that night. I SPECIFICALLY SAID JUST CLEAN UP I DONT WANT THEM THIN! And what did she do? She made them fucking thin! And the unibrow area she made one shorter than the other! Like are u kidding me?!? She gave me the mirror and I said they're so thin! The lady just walked away and took the money. NEVER FUCKING AGAIN read more

I've been going here for almost 4 years now and I'm never coming back. I asked for a clean up and NOT THIN. She made my eye brows THIN. One of my eyebrows is so noticeably thinner than the other, they aren't sisters but cousins. When I was visibly upset she says "I shaped them" I DIDNT ASK YOU TO SHAPE THEM. Never coming back and will tell all my friends to not come here. read more

Never been more disappointed. I usually go to Panache salon but was busy so while at mall figured I'd try them out. I was growing my brows out for about three months, going for thick brows and specifically told the girl "I do not want them small at all, just clean them up a bit". I have thick decent brows as it is. Not sparse at all. She took off so much I was in shock. Pencil thin!!!!!!! She couldn't have gone any smaller. I was so upset and actually tearful when I confronted them. All they said was "I'm sorry". I asked my my money back at least and she was so rude and just snatched it out of draw and didn't say a word. Never going agian, don't waste your time unless you're going for pencil thin. read more

I wouldn't give them any stars if possible, probably the worst place I have ever gotten my brows done. I can't even recall the amount of times where I have told them that I just wanted a clean up, and wanted them no where near thin, and they have totally butchered them, completely ignoring what I said. My eyebrows were a nice thick shape, and I always got compliments on them, but this place has countlessly ruined them. 0 out of 5 stars. read more

Best place to get my eyebrows done! Right in the mall so it's super conveniently located.

I liked the results of my eyebrows once they were done, but the attitude given to me was terribly unpleasant and unprofessional. The eye rolls, scoffs, and dirty looks were unnecessary. She then began to get pushy, even though I had said it was my first time. She crossed the line when she began pushing my head back and aggressively rearranging my hands to hold up the skin, where she was threading. She made my experience unpleasant and humiliating. Beware they are not afraid to rip the skin off your face if they don't like you. I recommend that you teach your employees how to communicate with your customers better. read more

Took my daughter to get her eyebrows and upper lip threaded. My daughter normally goes to another place near where she lives that uses lighter thread that doesn't hurt so much and wets the thread (have no idea what that means) but the girl was very pleasant and although it hurt a bit more than what she is used to loved the results. She said he eyebrows were perfectly shaped (I agree) and her upper lip has never been so smooth. She was very happy with the results so so was I. read more

Been getting my eyebrows done on and off here for years. Today made me officially never go back. Not only was one of my brows ruined, and clearly very uneven from the other but when the girl showed me in the mirror what she did I automatically expressed my frustration, and she did not respond and continued too charge me. Overwhelmed and angry I went back to ask for a refund, which is something I've never done in my life. Because honestly it is so clear that she messed up. There was no remorse or response. Just blank stares until I had to ask again for a refund. Things happen but if you're going too mess up someone's face you should at least have decent customer service too show some apology and should have never charged me in the first place. read more