I went here a few days ago and let them know I'm new to the world of brow care, and they were so kind! They ran me through exactly what to expect and played really nice music the whole time. When I first got them done I was a little nervous about how dark they were, but I trusted the process and they settled in beautifully the next morning! Michelle you're honestly a life saver read more

The Lash Lounge - Brow - Eyelash Service Near Me - Cranston, Rhode Island

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I am newer to lashes but I LOVE it here! The salon is beautiful and the service here is great! All the girls have been wonderful but shoutout to SARAH for doing a really gorgeous job and being such a sweetheart to talk to as well, the time just flew by! read more

Had my lashes done for 5 years in FL, then due to covid I stopped. When I moved to RI I found the Lash Lounge and the monthly membership intrigued me. I went here for 7 months, and most of the time was disappointed. I had lashes falling off walking to the car after my appointments. (And yes, just the extension, my actual lash didn't shed) I swapped lash techs here until I found Meeky, who was amazing. Her lashes never fell off, and lasted, unlike the rest of the techs I had tried. Unfortunately she left, and I was bouncing around techs again. Heidi did my lashes, and they all fell off the NEXT DAY. (See my pics) I called and they got me in (with Heidi) for a fill a few days later. Unfortunately, they all fell off again in the next day or two. I swapped tech's AGAIN. And when I went for a fill they tried to charge me for a full set. I explained what happened with Heidi and that when she "fixed" it, they didn't stay either and the girl at the front had an attitude and tried to tell me that maybe lashes aren't a good fit for me. Wtf? I've had my lashes done for YEARS prior to this place and never had them fall off the way they do after their techs set my lashes. Also Meeky's never fell off. I also follow the aftercare guidelines, don't get them wet for 48 hours, comb gently, I even tried their lash extension extender bs that you comb on when I went on vacation, and they still fell off. I actually gave them yet another chance and found Brittany, who is excellent! Lashes done by her look the best and last the longest, they're actually pretty full still at the 2 week mark! The last straw as to why I no longer go here was due to the customer service. When I scheduled out my appointments (and you'll need to do this as the decent techs book out a two months at least), I found out they changed my appointment times, and techs, without telling me. I had previously had this happen a couple times and would show up 30-1hr early but I delete texts and couldn't reference the reminder times, so I just wrote it off as me writing down the incorrect appointment time. After a the last time I stopped deleting the text reminders and lo and behold...I wasn't writing it down wrong) Appointments that were supposed to be at 1 (and I had kept the texts from them confirming time/tech) suddenly at 2 or 3 with a completely diff tech than originally. I also wouldn't have scheduled those times as I work then...Again the girl at the front desk was rude and basically said I was SOL and could schedule me with completely new techs/days/times that didn't really work for me as Brittany was booked out for a few months. TL;DR Brittany is amazing, her lashes look and last the longest, but most other techs lashes start falling off immediately & customer service isn't the best. read more

The Lash Lounge - Close up so you can see they were not my natural lash shedding, just the extensions - Eyelash Service Near Me - Cranston, Rhode Island

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I found this place online. I went. It was excellent service. The girl had great conversation. She listened to everything that I wanted. It was just an all-around. Good experience her name was Asya and I definitely will be referring her to friends and family for sure read more

Heidi did such a good job with my lashes, she took time to ask how I wanted them and made sure I loved them after! read more

The Lash Lounge - Eyelash Service Near Me - Cranston, Rhode Island

This is my 11th time having lashes done and my first experience with the lash lounge. The lash lounges membership option was appealing so I gave this salon an opportunity to earn my business and they have failed. I had my lashes done on Wednesday and by Saturday more than 60% had fallen off. I called the salon and they were kind enough to rebook me for a new set for that Monday. By Monday 80% had fallen off and a new set was reapplied. By Wednesday morning, more than 50% of the lashes had slid off my natural lashes again. When i called the salon, they said that they had already given me a "complimentary" set and there is nothing further that could be done. I spent $100 for lashes that lasted less than 4 days. Absolute waste. The artist was talented and her placement was beautiful but whatever glue they use is does not adhere well. The salon blamed the humidity, the way I potentially sleep, the sun, the stars everything BUT their method and their products as to the reason why there product failed. I did not have an allergic reaction, my natural lashes are intact, the lashes simply slide off. I am not super active, do not use oil based makeup or cleansers and avoided water for the first 24hrs. My advice is, go to a salon or independent artist who uses high quality products and is willing to back up their work. read more

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Love my Lash Lounge in Cranston, RI. They are always there to help and advise in any way they can. Their intention is to make sure the customer is happy and to want to come back. The Lounge is clean and beautiful. The receptionist, Stephanie is always pleasant and helpful and wants your experience to meet and exceed your expectations. As my lash tech Hannah, wants the same thing. I honestly look forward to coming for my appointment. It's "me" time that I love to look forward to. You guys rock!! read more

I started getting my lash tinting done here because they're quick and it's cheap, but it was more of a service to be endured than enjoyed. I always feel kind of icky on their beds and the music is absolutely horrible. Most of the time it's like bad club music and I don't know how anyone getting the longer services done stays calm enough for that long. I have to use headphones with regular spa music so my eyes don't flutter open and closed with the beat. This last time I went (yesterday) I was on the fence about going back but booked because they sent me an email about getting $5 off tinting that particular day. I had to wait half an hour past my appointment time to get in and tinting only takes ten minutes. I wasn't thrilled but kept my mouth shut until I saw that they charged me the full amount for the service. I called and they told me I have to mention I "have a coupon" because "only certain customers get those offers." There was no coupon... everything is online and they keep your card on file. If these coupons are so special then get organized and make a note or something. And frankly I don't want to be that person at the register pestering "did you take my five dollars off?!" Just tacky. Never again... I'm going to a real spa from now on. Come here if you're on a budget and don't care about having a chill or relaxing experience. read more

Your sister store ...Somerville? The manager there is incredible!!! Take a page out of her book and stop trying to bully clients that are honest about what they are doing to stop the spread of COVID~I know you are upset about the facts here...just do better as a manager and stop trying to make up stories you poor thing! I listened to the recordings too...shame on you for being so dishonest...fictitious??? Think not lady... I wish you well Christina...your staff are phenomenal and should be led by a more professional manager than you. Fake news sucks so stop with the defamation of character and stick to facts~you are a thief! read more

Had my lashes done with Michelle during my first visit at Lash Lounge. Michelle was friendly and professional. The lashes, however, began falling off the very same day (with no natural lashes attached to them). Over the course of 2-3 days post appointment, I lost about a dozen lashes and had to return to the salon. They rectified this with a complimentary fill which I appreciated. Still, I was losing lashes at a fast rate which I can't understand since I'm super gentle with them, hardly ever wear makeup and when I do, it's eye liner only. The space is set up nicely and appears clean. read more

Girl, book with Meeky. I came here on a whim for my first ever lash service (life & tint). I don't have very thick lashes and I was worried about fallout etc, Meeky was SO patient with my questions and so gentle on my lashes that I fell asleep during application. She gave me the exact look I wanted. 100% worth the drive, and worth the money. read more

BEST EYELASH TINTING EXPERIENCE EVER! I'm a redhead with blonde eyelashes. I don't usually wear makeup, so an eyelash tint prevents me from looking like a ghost. I've been tinting for about 10 years now and have gone to dozens of different places to get it done. Lash Lounge has the nicest facility, the sweetest staff, and they do the best job. Hannah did my lashes. She explained what she was doing each step of the way. It felt like a spa treatment, where as all the other times I've gotten my eyelashes done it felt more like a medical treatment. My lashes look awesome, and my eyes didn't sting AT ALL. Only $25 too! read more

Best lash place around! The whole team is very professional and kind. Lauren at the front desk is always friendly and prompt at booking appointments. The lash tech I usually see is Meloiza and she always has my eyelashes always looking the best! I usually get a lift because my eye lashes are already long. They were great at explaining how to care for them afterwards. I wouldn't go anywhere else!! read more

BEST LASH EXTENSIONS IN RI! Hands down! Ask for Heidi! Her work is phenomenal. She listens and tailors her work to exactly what you are looking for. Lash Lounge is incredibly clean and relaxing. Again, Heidi is the absolute best. I get compliments on my lashes every day. They stay on forever and help make me getting ready so much faster and easier. Thank you Lash Lounge and Heidi for the best lashes ever! read more

The lash techs are all very friendly. Unfortunately, after 7 months here, the verdict is that the lashes fall off within a few day to a week. For an hour appointment and $80 plus dollars every 2-3 weeks, this wasn't worth it to me. The young lady who generally works the front desk is very polite and accommodating. Whoever was working in the middle of the day on Thursday, 8/11 was rude and condescending and the nail in the coffin for my Lash Lounge Cranston experiment. read more

I had my very first set of lashes applied at The Lash Lounge. The experience was really lovely!! I am in my 60 s and was afraid the lashes would look fake. My lashes are natural looking. I am throwing away my mascara. Robin was my tech. She was friendly, gentle and obviously well trained. read more

Awesome salon/spa to get your lashes done. I have gone to many places, and The Lash Lounge is the best!! I travel quite the distance to get there, but totally worth the drive. Michelle is a lash Goddess. She did exactly what I wanted. My lashes look amazing. I get many compliments on them, also. The Lash Lounge really cares about the health of your natural lashes, which is important to me. They also go by the shape of your face and eyes to determine the overall best look for you, which is really cool. The salon/spa itself is extremely clean, and very pretty. Great work. Thank you, and see you soon. Gina. read more

Clean beautiful relaxing spot. I have had lash extensions for many years now and this is the cleanest and most professional spot I've experienced. My stylist Michelle, knew exactly what I wanted, I was very professional and efficient. I will definitely be going back. read more

Love love love the lash lounge!! Heidi does an amazing job with my lashes and always makes sure I'm happy with the results! read more

The Lash Lounge - Volume lashes done by Heidi ! - Eyelash Service Near Me - Cranston, Rhode Island

Love the LASH LOUNGE! Beautiful establishment. I received a glass of wine before my service, then took a" lash nap" and woke up fabulous! Ask for ROBIN!!!! She is the best! My lashes are long and lush! I asked for a natural look and that's just what I got! I'm addicted to my lashes now!!! read more

I made an appointment to get my lashes tinted because I'm in town on business and the lady on the phone seem to very helpful. I got to the location a little early and called to let them know I was in the parking lot the lady who answered said that when the person who was in there got finished they would call and let me know. My appointment was at 2. I sat in my car and seen people leave same people go in and nothing finally at 2:15 I left .At 2:20 they called and asked me where I was at I told them it was rude to keep somebody waiting that long and no one called and she said nobody said they were going to call I was just supposed to come in when the person was finished . like how would I know when somebody was finished. Very rude would not recommend read more

First time getting lashes and it was a great experience! Clean, friendly and loved the results! Will go back and recommend to anyone.

DO NOT WASTE YOUR MONEY. went in for the first time to get a full hybrid set level 1 because they said it was "on sale" so it went from around $250 (i forget exact price) to $175 plus big tip to lash tech. they tried to get me to sign up for a (costly) "membership" to "get sales" and tried to get me to book another appointment for every 2 weeks. i said no thank you. i'm in college and work a minimum wage job and need to save my money so i just wanted to see how much i liked having them first. i waited months before getting them done because i wanted to save up and think about it as well. anyway, i didn't get them wet for 24 hours like she instructed me to and i was very gentle with them when putting clothes on, etc. two days later almost all the lashes on my right eye fell out. my left eye isn't looking too great either. such a scam. apparently they're supposed to last a month, or atleast a week or two! if you feel like throwing money away, go to lash lounge. i wasn't even going to write a review but i was looking through my bank statements and saw the -$175 from lash lounge and a wave of passion came over me. they must do it on purpose because they want you to come back every two weeks for "refills." i'm hoping i can save another 20 year old broke college girl from my same fate. go somewhere else or have a friend who does lashes/is a lash tech do yours. even if it's a little more expensive i'd say it's worth it read more

I have been going here since November and I love it. Hannah is great. All the ladies are kind and professional. Highly recommend!!

The best lash set I've ever had. So full, no pinching, enjoyable fills with relaxing atmosphere. Blankets, headphones, lash naps encouraged! Such a treat to be there. read more

I saw Hannah R. today for a lash lift and tint! I was so pleased with my appointment! She was very throughout in explaining everything she was doing when she was doing it and I loved that. She asked me if I was comfortable multiple times. I cannot say enough nice things, my results were amazing! read more

I LOVE this place!! The girls are so friendly and welcoming. My best friend and I decided to give lash extensions a try. I recommended lash lounge due to the promo they had. We were hooked after the first time. We came for a refill and decided to do the membership. Since we were going every 3 weeks we figured to do the membership plus it saved us money. Well we went back today for our 2nd fill and we both did a volume upgrade. They look phenomenal! Since we are so happy with how they came out we upgraded our membership to the vip and now we earn rewards along with other discounts! I highly recommend Lash lounge! read more

I was a little nervous to try this place because there aren't many reviews but I'm SO glad I did! I got a lash lift/tint and a brow tint (done by two different employees) and they both look fabulous! All the employees really take the time out to listen for what you want, and provide good conversation during the procedure. The place is also so clean and they even offer you a drink while you wait (wine included!). read more

I came to the lash Lounge in hopes of getting some beautiful glamorous looking lashes. I was there for two hours which is the normal time for a set. I was allowed to finally look in the mirror and much to my dismay I was very disappointed.! The results were horrible. My lashes just like they normally do when I get up in the morning. I let the technician know that I wasn't happy. She was supposed to put 15 ml. On me , instead she changed her mind and put 11ml on me. That is a big difference. If you are going to do that than you definitely need to add a lot of lashes. Your tech assistant needs a refresher course. I'm one disappointed client. I won't be going back again. read more

Heide is the absolute best! She's been doing my lash extensions for years! She is a perfectionist and it shows in her work! 10/10 recommend Heide to everyone ! read more

This was a great experience. I was so happy when I left and was treated like royalty there. Erica took her time and did a great job. When I returned I saw Lauren and she also took her time and was excellent. Jessica at the front desk is super knowledgeable and very welcoming. Would recommend to anyone! read more

I love the atmosphere in this lounge!! Very knowledgeable and courteous staff!!! I wear glasses so I never really thought lashes would work for me but I was so wrong!! I had them done and they look amazing! It might seem like a minor detail, but the impact is much bigger than people realize. I also get my eyebrows done at The Lash Lounge and they have never looked better! read more