Quick to answer before 8am, sent someone out right away. I…read morewas asking for a jump for my dead battery. Nothing worked, and believe me, he tried! He called his boss, got permission to tow me to the dealership for just a little bit more than the jump start would have been. He dropped it at the dealer where my service writer signed for it, and super quick I was being picked up to get my vehicle. Couldn't have asked for better service, or nicer folks!!

These guys are amazing! After getting stranded on I40W due to an exploded tire, they quickly…read moreresponded and got to me in 30 min! Usually I'm waiting hours when I use AAA. Very friendly and courteous staff. Pricing is decent for what it's worth considering the location and extreme weather. For reference I paid $340 for a 30ish mile tow including $100 hookup fee at $8 per mile. Would 100% recommend this establishment to anyone especially if you need quick and reliable help

We had a tire blowout on I 40 and was able to contact active towing and Tyler got out to us in 15…read moreminutes and towed us to the service station and needles, he really knew what he was doing with getting our sprinter van up onto the flatbed towing, very smart and proficient, didn't take long at all, and then we rode with him, including our doggie back to the service station, fixed a disaster for us within an hour Shout out to Tyler

STOP DO NOT USE THIS TOWING COMPANY AND GAS STATION!! FILL UP BEFORE OR AFTER GETTINg ON 40! I…read moresuspect the gas station and towing company that we think are fraudulently in cahoots! TEAMING UP TO TAKE ADVANTAGE OF PEOPLE! Do not come here unless you want TO PAY $250 FEE!!!! CHEVRON (31251 Goffs Rd, Essex, CA 92332) the only in about a 100 mile radius that is conveniently remodeling with not a single gasoline pump, only 1 diesel pump working. Called ahead and they did not inform me about the situation while I was on the phone just let me drive myself there to be taken advantage of. There's a tow truck guy named Tyler from Active Towing chatting it up with the owner of the gas station ready to charge you $250 for the service of giving you gas while you are stranded not able to make it to the next station because it's 50 miles away. He just waits there all day taking advantage of people and I suspect the gas owner and the tower are teamed up taking advantage of people. Very apparent when you are there. Had tons of empty gasoline refill containers. Why wouldn't you fill those up as a store owner and sell them if you have a conscience instead of partnering up with a towing company... Or leave at least one pump open while you remodel. Called the towing company and they said it's been going on for two weeks now. Everyone's making some bank. Wonder how long the remodel will take while everyone is cashing in so big! Shame on the towing company just waiting there with gas and still charging the whole $250. Reported to Chevron, the local sheriff, and AAA already.

I can't say enough good things about Sal, our driver who saved me and my three girlfriends from…read morebeing stranded! I called AAA, and we got Sal within minutes! He tested my battery but called it, that my fuel pump had gone out. He then worked quickly and efficiently to get my car loaded up and drove us 200 miles home safely! He was delightful and made us all feel safe and comfortable. Thank you Sal!!! Five Stars, highly recommend if you need a long tow....call SAL!

We were stranded 20 miles outside of Needles, CA with a dead battery -- in the dark and in the…read morerain. In the middle of the desert. The woman in dispatch was super responsive and helpful, and she let us know that Anthony was on his way to us ASAP. We ended up waiting about 45 minutes because it was hard to find us in the dark, but Anthony was BEYOND helpful and reassuring. Anthony was great to make conversation with during the ride back also. Thank you all so much, you are lifesavers!!

Tyler that works For Prospector Towing was sent out to Start My Impala…read more He was Prompt and very respectful young man.. We sure do need A lot more People like him.. Thank You for starting my Car this Morning...

They came to our house in great time and towed our vehicle to the shop Tyler is a very polite young…read moreman and very nice very professional thank you very much for the great service

I was so stressed out, had to leave my truck overnight in a parking lot, called Blue Angels the…read morenext morning after reading good reviews about them online. They were there in 5 minutes, diagnosed the problem in 5 minutes, had me up and running and on my way home in no time. So glad I called them, I thought I was going to have to get towed to a mechanic and spend several hours there. Thanks to Blue Angels I didn't have to do that, if you need help don't hesitate to call them.

I had a great experience with Blue Angels Roadside Service here in Lake Havasu. They were reliable,…read moreprofessional, and very courteous from start to finish. The technician's arrived quickly, their truck was fully equipped, and they handled the situation efficiently and with real expertise. It's rare these days to find a roadside assistance company that is honest, dependable, and truly a person of their word. Blue Angels Roadside Service provided excellent customer service and made the whole experience stress-free. If you need roadside service, towing, tire repair, battery help, or emergency assistance in Lake Havasu, I highly recommend Blue Angels Roadside Service.

CALL BIG D! My husband, 3 babies and I got stuck in some…read moresand not even off roading! We were turning around after we hit a sign that said no trespassing and when we went to flip a U the sand just swallowed the truck! We were freaking out we called the police because it was literally so close to the road (was within walking distance.)They gave me 4 different tow companies to call and I was almost crying because of how much it was going to cost. Then this I called big D ! She was the cheapest and not only that she was towing us out within 7 min of me calling her! Seriously I have never had a better experience with a company let alone a small business family owned company! To top it off she offered to have us follow her to her own secret River spot and we did! When we rolled up we saw her family and kids playing in the water. They are so so kind. This was our first time visiting this area and it was a bummer we got stuck but the people are amazing! Thank you so much guys! Xoxo Ps when the tribal police finally got to us after I was panicking and called 911 lol the first thing he said when he came was to call Big D they will help us and they are very affordable and he was right! Don't hesitate guys. They are the real deal.

I recently called big D's and dealt with Mr. Vic. I'm a couple hundred miles away and he took great…read morecare of me and my project...Great communication. Quick response time. I would highly recommend these guys to anyone. Thank you Vic for the positive experience I appreciate you guys!

Broke down in Parker with a boat hooked to the truck. Truck got stuck in four Lo.. called AAA and…read morethey dispatched a tow truck. At first they told me it would be the following day before they could get a driver to me , I had to get a little gruff with the dispatcher and requested they either reject the call so I could be re dispatched to another company or find a driver. They found a driver. I only had to wait about 2 hours and they sent a kid named Shane out... I being a former repair shop owner and tow truck owner myself, (retired). I was fully aware of the process and procedures related with this tow. Shane was cleancut, polite and professional. He informed me he was reasonably new to the trade and 3-4 years or so.. He was aware of my background and said he was nervous being critiqued by a veteran driver. i replied to him no need, you're doing just fine. all in all he was prompt, efficient, professional, and extremely accommodating to us. Thumbs up all the way around on this tow.

What an amazing company. They really actually care. The off road recovery busted his butt to get me…read moreout of the predicament I got myself in to. Thanks again

I'm at Needles Marina RV Park with a huge dent in my tire rim on my 5th wheel. Was worried that it…read morewas a slow leak and didn't want to hit the road with that worry. I called AAA. They gave me a arrv time of 2:33pm which meant a 1 1/2 hour wait. Active Towing arrived a half hour early and went right to work. Phil filled out the paperwork while Norm worked very quickly. They were done in less than 1/2 hour. No wasted motion! The spare was wedged onto the bolt holding it. It took some creative thinking and a big hammer to finally free the spare. Norm checked the air pressure and filled the tire appropriately. Very professional and fast!

Update. After 3am came and passed, I called AAA and together we called dispatch. The woman on the…read morephone was very snippy and said she never gave us a time or ETA and they will get to us when they get to us and hung up. AAA mentioned they recorded all calls and was indeed told of an ETA time. Tow truck finally came around 9:00am the next morning. 11 hours after being contacted. An AAA manager called me to get my information for a complaint. Apparently this company caused an AAA member who was also waiting for a tow to have a serious medical emergency requiring EMT intervention because of the lying about ETA times. Our case wasn't as dire but it did result in being stuck on the side of the road for 12+ hours. Thankfully the tow truck got to them before it got hot and reached the 112 degree temps that are common in this area in summer. If I could give them 0 stars, I would. They deserve that much.

We ended up in the middle of no where with two flats tires. We were lucky enough to have Misti come…read morerescue us. The service was arranged through our roadside assistance app, so that helped cover a portion of the tow. Misti was such a pleasure to talk to on our journey to the closest shop and made or rough day a bit better.

First off I'd like to thank Needles Auto employees , They really are a great team and provide a…read moregreat affordable service in all aspects from being able to purchase affordable used tires and other car parts to towing a vehicle anywhere it needs to be taken,with fast response times and the cheapest tow prices around , they even offer a lock out service. Again I'd really like to say thank you for everything your team has done for me .

Easy to schedule transport of our UTV to a local shop. Quick and on time arrival. Recommend.read more

Charge up front , Dispatcher Lied and said if they couldnt get out car we would not be charged. We…read morewere charged and she said we would be refunded. Owner said she lied and no refunds... How does that work. They sent a jeep out with a driver who cussed non-stop and got lost himself. So they want me to pay for his time. I would look somewhere else. I was charge because the driver got lost.