Car overheated and radiator busted going past needles towards Los Angeles. Called AAA and they…read morehooked me up with Matthew over at active towing. He showed up within 15 minutes of when we placed the call with AAA. Not only was he friendly and quick with getting us towed to a nearby shop, but he helped me out by dropping me off at a hotel and waiting for me to check in since I had my Frenchie with me and it was way too hot for him to be outside. Thanks for your help Matthew !!

Something is very wrong with this place. They are charging $1800 for a tow from an accident and $80…read morea day. This weird lady talks like she's drunk, hangs up on us when we try and set a time to pick up, now says she doesn't have anyone to meet us there and hangs up like we are criminals when I fact they are. Keeps hanging up. Do these places follow any regulations? Horrible place !!!!!!!

State Farm dispatched these guys to pick me up out of the middle of nowhere. Terry contacted me…read moreand kept me updated along his journey and showed up exactly when he said. When he got there, he was amazingly sweet and went out of his way to make a crappy day end a lot better. Hats off to Terry for being such a kind soul!

Horrible company and nobody answers the phone. I had a problem with a driver and called, but…read morenobody answers. DO NOT USE

We were stranded 20 miles outside of Needles, CA with a dead battery -- in the dark and in the…read morerain. In the middle of the desert. The woman in dispatch was super responsive and helpful, and she let us know that Anthony was on his way to us ASAP. We ended up waiting about 45 minutes because it was hard to find us in the dark, but Anthony was BEYOND helpful and reassuring. Anthony was great to make conversation with during the ride back also. Thank you all so much, you are lifesavers!!

I'd leave 0 stars if I could. Called AAA due to running out of gas. Yes my bad. So AAA assigned A…read moreToe Truck and give us a 35 min ETA they have our location and know signal is in and out. So we waited. And waited. And waited and waited. So after 60 min I walked until I got signal again called A Toe Truck for an ETA and found out they cancelled our help because we didn't answer the phone. Ummmm. Excuse me. You had our GPS location. You know AAA will pay you and you know there is almost 0 signal and you cancelled the help. So you told me you will Send another truck since you cancelled this one. So we waited. 30 min later get a call from your company telling us that they are just now sending someone and gives us a 30 min ETA. Are you kidding me. So after hours of waiting the driver showed up. Very nice and guy and he felt so bad. He was great. He was nice and felt so bad for us. I tipped him and thanked him. He explained that he would discuss the issue with his boss and try and make sure this didn't happen to someone else. Thank you and hats off to the driver as he was the only person who seemed to give a crap that we were out of gas in the middle of the desert.

They came to our house in great time and towed our vehicle to the shop Tyler is a very polite young…read moreman and very nice very professional thank you very much for the great service

Needed a jump and thenand then a tow the the owner was absolutely wonderful he was there when he…read morestated he would be he did the services he stated he would and he went out of his way to take good care of us I recommend him highly if you need services records were new and in excellent condition just a good overall experience thank you very much Richard

I had a great experience with Blue Angels Roadside Service here in Lake Havasu. They were reliable,…read moreprofessional, and very courteous from start to finish. The technician's arrived quickly, their truck was fully equipped, and they handled the situation efficiently and with real expertise. It's rare these days to find a roadside assistance company that is honest, dependable, and truly a person of their word. Blue Angels Roadside Service provided excellent customer service and made the whole experience stress-free. If you need roadside service, towing, tire repair, battery help, or emergency assistance in Lake Havasu, I highly recommend Blue Angels Roadside Service.

Got me out of a jam. I called and was told he would be there in a couple minutes, I was literally a…read morecouple minutes. Perfect.

I recently called big D's and dealt with Mr. Vic. I'm a couple hundred miles away and he took great…read morecare of me and my project...Great communication. Quick response time. I would highly recommend these guys to anyone. Thank you Vic for the positive experience I appreciate you guys!

Big D's to the rescue. Prompt, professional and extremely helpful. Helped us out of pirates coveread more

What an amazing company. They really actually care. The off road recovery busted his butt to get me…read moreout of the predicament I got myself in to. Thanks again

Broke down in Parker with a boat hooked to the truck. Truck got stuck in four Lo.. called AAA and…read morethey dispatched a tow truck. At first they told me it would be the following day before they could get a driver to me , I had to get a little gruff with the dispatcher and requested they either reject the call so I could be re dispatched to another company or find a driver. They found a driver. I only had to wait about 2 hours and they sent a kid named Shane out... I being a former repair shop owner and tow truck owner myself, (retired). I was fully aware of the process and procedures related with this tow. Shane was cleancut, polite and professional. He informed me he was reasonably new to the trade and 3-4 years or so.. He was aware of my background and said he was nervous being critiqued by a veteran driver. i replied to him no need, you're doing just fine. all in all he was prompt, efficient, professional, and extremely accommodating to us. Thumbs up all the way around on this tow.

Update. After 3am came and passed, I called AAA and together we called dispatch. The woman on the…read morephone was very snippy and said she never gave us a time or ETA and they will get to us when they get to us and hung up. AAA mentioned they recorded all calls and was indeed told of an ETA time. Tow truck finally came around 9:00am the next morning. 11 hours after being contacted. An AAA manager called me to get my information for a complaint. Apparently this company caused an AAA member who was also waiting for a tow to have a serious medical emergency requiring EMT intervention because of the lying about ETA times. Our case wasn't as dire but it did result in being stuck on the side of the road for 12+ hours. Thankfully the tow truck got to them before it got hot and reached the 112 degree temps that are common in this area in summer. If I could give them 0 stars, I would. They deserve that much.

I'm at Needles Marina RV Park with a huge dent in my tire rim on my 5th wheel. Was worried that it…read morewas a slow leak and didn't want to hit the road with that worry. I called AAA. They gave me a arrv time of 2:33pm which meant a 1 1/2 hour wait. Active Towing arrived a half hour early and went right to work. Phil filled out the paperwork while Norm worked very quickly. They were done in less than 1/2 hour. No wasted motion! The spare was wedged onto the bolt holding it. It took some creative thinking and a big hammer to finally free the spare. Norm checked the air pressure and filled the tire appropriately. Very professional and fast!

We ended up in the middle of no where with two flats tires. We were lucky enough to have Misti come…read morerescue us. The service was arranged through our roadside assistance app, so that helped cover a portion of the tow. Misti was such a pleasure to talk to on our journey to the closest shop and made or rough day a bit better.

First off I'd like to thank Needles Auto employees , They really are a great team and provide a…read moregreat affordable service in all aspects from being able to purchase affordable used tires and other car parts to towing a vehicle anywhere it needs to be taken,with fast response times and the cheapest tow prices around , they even offer a lock out service. Again I'd really like to say thank you for everything your team has done for me .

Joel was terrific! Prompt, helpful, and friendly! What more could you ask for? Six stars!read more

How can you possibly convey how much you appreciate being rescued from extreme temperatures in the…read moreMohave Desert?! I can only try to say how Terry was a beacon of light Saturday 9-28-24, he truly saved the day & my night!! Such a seamless tow experience, such professionalism & kindness!! Called today spoke with Mike & he is super nice & provided what needed in seconds (proof of service!) via email. TERRY & MIKE YA'LL ARE TRUE ASSETS TO A&G :-)