We were stranded 20 miles outside of Needles, CA with a dead battery -- in the dark and in the rain. In the middle of the desert. The woman in dispatch was super responsive and helpful, and she let us know that Anthony was on his way to us ASAP. We ended up waiting about 45 minutes because it was hard to find us in the dark, but Anthony was BEYOND helpful and reassuring. Anthony was great to make conversation with during the ride back also. Thank you all so much, you are lifesavers!! read more

I'd leave 0 stars if I could. Called AAA due to running out of gas. Yes my bad. So AAA assigned A Toe Truck and give us a 35 min ETA they have our location and know signal is in and out. So we waited. And waited. And waited and waited. So after 60 min I walked until I got signal again called A Toe Truck for an ETA and found out they cancelled our help because we didn't answer the phone. Ummmm. Excuse me. You had our GPS location. You know AAA will pay you and you know there is almost 0 signal and you cancelled the help. So you told me you will Send another truck since you cancelled this one. So we waited. 30 min later get a call from your company telling us that they are just now sending someone and gives us a 30 min ETA. Are you kidding me. So after hours of waiting the driver showed up. Very nice and guy and he felt so bad. He was great. He was nice and felt so bad for us. I tipped him and thanked him. He explained that he would discuss the issue with his boss and try and make sure this didn't happen to someone else. Thank you and hats off to the driver as he was the only person who seemed to give a crap that we were out of gas in the middle of the desert. read more

Victor was the man! Super helpful cleanest tow truck I've ever been in he even had a case of water for the customers! Definitely recommend a toe truck read more

Horrible customer service do not recommend using they will nickel and dime you for everything

Brett came out very quickly and had my car loaded in the Planet Fitness parking lot. He was very personable and very attentive. He certainly is very knowledgeable and I would request him to personally help me with any vehicle I have. Thank you Brett!! read more

A TOE TRUCK provided us excellent service upon AAA referral. The situation was horrendous: a 118 F heat wave in an already hot and isolated place (Needles), and we had a small kitten on our hands. Although we had to wait longer than expected (in the comfort of a nearby hotel), the heat clearly caused them challenges as well. The dispatcher patiently explained the quite valid reasons for the delay, and in light of that information, we feel that they were giving us the best possible service under very difficult conditions. The actual tow was almost fun. Ray was obviously a pro at his job, and amiable to boot, which was quite reassuring in our distress. The tow to Palm Springs was quick and smooth. Bravo and thank you: you morphed our nightmare into a good story with a happy ending! read more

My parents passed away in a crash a little over a week ago. They ended up towing the car to this place. My parents had personal belongings in the car and with the rain coming we wanted to make sure they were being protected as much as possible. We ended up being connected with someone named Tina (we think that's her name), who quite frankly lacks empathy and compassion. When speaking to us she was very rude and disrespectful. We have never been in a situation like this and had a lot of questions and concerns. It seemed like she had no interest in helping us and it seemed almost as though we were a nuisance to her. She knew the background of our parent's story and still decided to speak to us in that manner. Just super unprofessional and again just not a very good person. read more

While in the middle of the City at 8:31 I called AAA (Roadside service) who regretfully dispatched the call to A Toe Truck. During my initial call with them (at 9:04am) I spoke with an [albeit not friendly] person who said someone will be there within 30-40 minutes. At 9:42am I called back and connected with the above lady who said, "We have a truck down and it's going to be 60 minutes before someone can get out there" and then she was gone! Rather than call her back I got help elsewhere and figured I'll call them after I get home; however at 10:05am I received a call from a very nice young man (Creighton @ HO Truck) who said he's been looking for my truck but can't find it to which I explained above. At 10:07am I called back A Toe Truck to say what just happened and they said they were going to call me but they were too busy. In the end I had to call them to find out that after nearly :40 minutes they're going to be ANOTHER HOUR and still no ever called me to say someone is actually on their way and will be there in less than :10 minutes. Bottom line you are VERY LIKELY best served by contacting a different tow company as this was failed on many levels with me. read more

Had a flat trailer tire on the I40 in the dark. Talked to whoever answered the phone and said she'd call back with a quote. NEVER got a call back. Thank goodness we had some nice people help us change the tire. Not ever going to recommend this company. read more

I had a need for a tow while hauling a loaded car hauler trailer and was in a place that was blocking an offramp at I-40 in Needles, CA. Being at the mercy of AAA, I was told this company would be to my location within 60-90 minutes. Unfortunately, they took close to 3 hours to arrive. The entire time while waiting, I was blocking 1 lane of a 2 lane road crossing an overpass. Once the tow driver arrived, he informed me that AAA had failed to tell him of my exact location and he was over 90 minutes away when he got the call. In my opinion, AAA is to blame for the miscommunication, not the tow company. However, once the vehicle was loaded up, he delivered it to their shop in Needles and I continued on to my destination in Oregon. Since it was a weekend and I was out of the area I didn't expect to hear from the shop for at least a few days. Well, after about a week I heard from the shop and informed them that they had the vehicle for as long as needed to fix it, but to not worry about rushing the repair as I was out of the area. Long story short, they fixed my issue, and were very accommodating with storing it for me until I returned from out of state. They were very kind and understanding about the logistics and charged me a nominal storage fee, as would be expected. Nothing too outrageous and I was pleased to know that this shop was willing to accommodate me. If ever I'm in the area and need a reputable shop for vehicle repair, I wouldn't hesitate to have this shop do the needed repairs. They were honest (a rarity in mechanic shops these days) and didn't price gouge me at all. This place is an asset to the Needles area and is conveniently located near I-40 with easy on/off to the highway. read more

A toe truck was great. I needed my truck towed two days in a row and they were very helpful and accommodating. Ray H. Was very helpful and kind. Ted was also very helpful and great to talk to. The trucks were kept very nice as well. read more

I was stuck on Highway I-40 going east 40 miles outside of Needles. After another company decided to leave me stranded ( Active towing) and refused to help put my spare tire on, Patrick with "A TOE TRUCK's " Towing came to my rescue; he couldn't have been more helpful. He was there in record time and I was extremely impressed with his professionalism and his hard work. On a scale of 1 to 10, I would give him an 12! I highly recommend him and A TOE TRUCK towing! THANKS AGAIN! read more

James came and picked my roommate and I on 40 west in the middle of the Mojave when our car broke down. He picked us up promptly, and got us safely to a good auto repair shop. He also made the two hour ride to the shop go by quickly with lots of stories and good information about the area we were traveling in. Definitely the best service around! read more

I was stranded with my son on the side of the freeway in 124 degree weather. We had no water with us. The orginal tow company said it would be an hour. 45 minutes into the wait we were told it would be 4-5hours. AAA called this company. They came with in 10 minutes. The drivers name was Shane. He pulled up like a champ. Water in hand and A/C!!! We ended up needing a tow. He ended up being able to help out. I went from the worst experience to having so much fun I forgot how bad my day just. Thank you Shane! read more

While driving West on I-40, my car suddenly lost power and we were fortunate to coast down an offramp. We called AAA for a tow company to take us to Needles. The AAA operator mentioned that many tow trucks will not take passengers due to Covid. I was with my wife, son and daughter. We were genuinely concerned about our transportation as walking was not an option. We hit the lottery when Shane from A Toe Truck arrived. He arrived quickly and was very professional. After inspecting the car and speaking with us, he assured my wife that we could drive with him to Needles. He also arranged for a mechanic to examine the car and confirm if we blew a rod. After visiting the mechanic, he dropped us off at the Best Western. Lastly, he provided very valuable and honest advice about the potential costs to repair the engine, tow our SUV back to San Diego, etc. Shane went above and beyond his job description and made a stressful situation as enjoyable as possible. My entire family is very thankful!!! read more

We needed our fifth wheel taken on a flat bed semi. The semi they have for this service was very high. So high that he couldn't turn around on just any side road because of clearance. After our truck and fifth wheel were loaded we were even higher. They did an excellent job loading our entire rig safely and taking us for service to Needles CA. Scariest thing ever to see all of that up on a flat bed. Very caring gentlemen and very good job. AAAAA++++ read more

On Monday January 11, 2021 I experienced a blow out on my travel trailer. The tires on travel trailers are commonly known as "China Bombs" in the RV community. Unfortunately I did not have the proper tools to effect the tire change myself. Fortunately I have AAA. Shortly after submitting my request I was contacted by phone by Shane. He explained that he was a few miles out and would be there soon. I was on the side of US95 South of Needles. The area I was in was a very narrow shoulder on the side of the two lane roadway. Shane arrived and went straight to work. I had already "farkled" the lug nuts making his job tougher. He was able to overcome the problems I caused and completed the task. He then set me up with a tire connection in Needles. I enjoy doing business with locals, however I don't usually travel 600 miles to meet new people. It was truly my pleasure and good fortune to meet Shane that day. He is a true asset to your company. Wayne Kenneweg Diamond Springs CA read more

We blew our transmission about 25 miles west of Needles. It was a Sunday, and 102 degrees, and we were pulling our fifth wheel. This was every RVers nightmare! We called AAA, and they sent Ross from AToeTruck. He immediately got us settled into his air-conditioned truck while he hooked up our truck and trailer. Soon we were headed back to Needles where he dropped us and the truck off. We can't thank him enough rescuing us. Very kind and professional! We would definitely recommend! read more

Quoted almost a grand to tow a Dodge Journey from east of Amboy back to Needles, California (approx. 100 miles). Told them no thanks for the attempted financial keister rape and went to another tow service. read more

Total scam tow company. Ride customer service. We called AAA for a tow and this company responded and claimed they were AAA and said it would take 12 hours for a tow as they only have one truck. Do not use this scam company and avoid if AAA sends them read more

Had a gentleman names Steve E.Phillips come and pick my work van up, I have to tell you this gentleman was very Awesome, it is nice to meet people with a upbeat attitude that care about There fellow man. read more

This is the best Towing Company in Needles....my truck broke down at 2 am on Highway 40 halfway to Lake Havasu a 2 hour drive from where we broke down...Called AAA they sent A TOE TRUCK for the Tow...the driver Garret Hansen was amazing at 3 am this kid was up to date with everything calling me ever 20 min to give me his status since he was an 1 hour away from us....he was humble, kind and professional..he had fresh water bottles with him and most of all he knew what he was doing since I had a LIFTED TRUCK....GARRET THANK YOU FOR EVERYTHING YOU DID...GOD BLESS YOU!!!!! read more

You guys truly suck. Called here Saturday to have a 5th wheel towed and was told they were going to make some calls about the tow and get right back to me. It is now Wednesday and I haven't heard back. Your loss, I'd rather spend my money with some one who actually gives a shit about making money and providing some kind of customer service. If you couldn't do it at least let me know. Definitely don't recommend this place. read more

ONG! I want send a big MAHALO to A Toe Truck for pulling my car out of the mud last night. Due to a couple of highway closures during the storm yesterday, we were diverted to a lonely road where the dirt on the side of the road turned into almost a quick sand. They are part of the AAA roadside assistance network. We were so happy to see those flashing lights. Thank you so much!!! read more

Steve came to rescue us on thanksgiving day. We were out of gas unfortunately in Arizona, he brought us 2 gallons, and then we could continue our journey. He is very nice and came on time read more

Recently dealt with a very rude tow truck driver who spent approximately 25 min getting my 18 wheeler pulled out from some gravel (front wheels). I was told they charge $240/hr and when he finished, proceeded to charge me $840 claiming that he was on OT and had to pay the agency who called (Sherrif) because they had a contract. He was very rude and said he could leave me stuck there if I wanted. I was at 1030 pm night on I40 one mile from needles. When I cAlled the office to complain and ?? bill, they said they would call back but didn't. I called again and was told that their rate is $240/hr if I made the call and their records showed the driver dispatched for 2 hours to help me. Bunch of BS because he was only there 25 mins. I had no choice but to pay. They said the the price doubles if Agency calls? Crock!!! Note to self take pic when your tow arrives and when finish. Fricken crooks!!!!! plus call yourself because The Sheriff isn't there to help but get a piece of the pie! read more

Excellent service and very friendly staff all around. Madie was a pleasure to speak to and very helpful in rescuing my stranded family. They were prompt, very fair priced and easy to work with. read more

I recently found myself stuck on the side of the 40 HWY (middle of nowhere!) and A Toe Truck rescued me. Rob arrived even earlier than I expected, hooked up my SUV with ease, and got me to my destination quickly and comfortably. He was a pleasant and professional driver and I appreciate his hard work that day. Thanks again, Rob. You're awesome! read more

After 14 hours stranded at a rest stop, I finally got connected with A Toe Truck. In no time at all, David came to rescue me, my dogs and my truck and trailer. He contacted me en-route to double check my location, was friendly and professional. He got me safely to a mechanic shop and gave me some great travel tips, as well. I can't say enough good things, he was definitely my hero! read more

My family and I took a vacation ant Park Moabi and unfortunately an axle on our RV broke. Luckily, with AAA roadside assistance they dispatched a Toe Truck and Richard responded. Richard was very professional and we are grateful for his service! if you, your family or friends are ever in a bind, I highly recommend this tow truck company. Thank you Richard! read more

Steve was so helpful and nice. He called a Freind mechanic and ask him to wait after hours to check out our car. As we got there the diagnostic was sadly to junk the car, our engine was not reparable, he then recommended a junk yard, and drive us to a hotel! Great service and reasonable! read more

Our driver today was Steve. It took him a little bit to find us, but he was so helpful and nice to talk to while he got us where we needed to be. Thanks for your help today Steve! read more

Parents truck broke down 77 miles from needles. Took them over 2 hrs to get there. Dispatch said the tow would be no more then $500. When the driver got there he said he could also tow the trailer. Didn't mention the extra tow charge. Which I was gonna tow with my motor home. By the time we got to needles the bill was $860. read more

We had a very good experience with this company... we were 11 miles outside of Needles when our truck broke down... all other companies gave us a four hour ETA ...A Toe Truck got to us within 1 1/2 hour... they rearranged the dispatching of their drivers to help us out knowing we were in the desert...The driver Andy was clean, professional and very helpful to us ... he was a very kind man...A Toe Truck is a member of CTTA the California Tow Truck Association... they are held to a high standard of excellence... whenever needing a tow company call a CTTA member it makes a difference read more

We needed a tire changed on our class C motor home. We called Good Sam and they sent Toe Truck. The driver was awesome, he was well prepared with the proper tools and was clearly experienced. He even had nylon covered sockets for the stainless wheel covers. The truck and driver were clean and well organized. He was expedient and thorough, which I really appreciated. Should you find yourself in need of a tow truck in the area A Toe Truck is a great outfit to help you. read more