I would highly recommend T Burns Design to anyone. She was not only highly…read moreresponsive but given my sister and I tight timeline she accommodated our schedule to meet same day. I am eager to see how my Sisters wedding dress turns out, and will be happy to update this review with final results!

Teresa was amazing. She was able to get creative and accommodate for my wild ideas. Together we…read morefigured out a way that my dress can become shorter for the reception. She encouraged me to come back as many times as needed in order to make sure we got everything exactly how I wanted it. My dress came out perfect and looks high quality. And the final price was so much lower than expected!

I had 1 leg seem of men's pants resown for $22 and then a service charge added for credit card. I…read morenever return to any store that charges a extremely high price and adds a service charge for credit card.'

Awesome service - quality is consistent- they are also able to accommodate rush projects thank youread more

Stopped in to get alterations done in my pants. They were accommodating to get them done, however…read morewhen I came back to pay for them they charged me $40. I asked them, "That seems quite steep for just a quick alteration and he just nodded and said yeah" I would not recommend coming back here for anything unless you bring your check book, joke!

I had a lot of clothing that needed things done. Amazing work and extremely friendly. I will be…read moreback to see her!

Bought a fairy combo tunic/ skirt from earthbound didn't fit perfectly so precision alterations…read moreadjusted the chest so it doesn't creep down. Got the shirt back a few days later and it fits wonderfully now. Customer service was excellent while looking and being delightful. Now I know where to go if I need some more adjustments to my clothes. The price wasn't too bad.

Great service and price. They altered a gala dress for me in a timely manner. I will use them again.read more

Response to owner's response to original review: When I…read morebrought in my dress it only had dirt at the bottom. I explained this and that it was dirt from red rock to your staff over the phone when I called to inquire about cleaning the dress. Any person would be emotional to find their prized possessions returned ruined and to be asked to pay $300 for the ruined dress. Any person would also be shocked to be talked to so aggressively while they are processing that their wedding dress is ruined and they are being threatened by Aiden that he would have to "take things from here" if they didn't run their credit card. The staff at Dove Mountain Cleaners were clearly out of their scope and had many opportunities to communicate this to me or inform me of what was happening with the dress throughout the process but they chose not to. It's clear that your company just wanted the money for the services even if you weren't capable of doing the work and it was out of your scope. I have since taken the dress to another company who informed me that the whole dress should never have been soaked in water and that you should have only cleaned the bottom of the dress, as the rest was still white and any small stains on the rest of the dress should have been spot treated only. The other company was shocked that Dove Mountain Cleaners would take a job they aren't competent to complete and then charge me for ruining my dress. It was clear negligence. Your staff being so unwilling to do anything to rectify their mistake is unacceptable and that is an unethical way to do business. The dress in all 3 of the pictures I posted is the same dress and it is illogical to blatantly deny that it is my wedding dress. Anyone looking at those photos can identify that it is in fact the same dress in a bag with a tag showing the dress was serviced at your store on that specific date and time. I also have pictures of the dress still perfectly white except for at the very bottom during the red rock photo shoot (see attached). I would have had to lay on the ground and roll maybe a dozen times to get that dress the same color that you returned it to me in. Let customers be on alert that Dove Mountain Cleaners will not inform customers if they are out of their scope and competency. As evidenced in their reply, they will not take accountability for their mistakes, and they might be so defensive as to even accuse you of a scam if they ruin your items. Take your clothes elsewhere if you care about your items and want them back in the same or better condition than you dropped them off in for cleaning!!

Dropped off my full size, white, king size comforter late this morning and requested same day…read moreservice to machine launder (does not fit in my washing machine). Was ready by 4:30 pm pristinely cleaned and folded. Super friendly customer service. Was more than I expected to pay, but totally got my money's worth. Highly recommended!!

Great person, friendly and extremely knowledgeable, helpful and kind. Highly recommend.read more

Great seamstress, talented and experienced. Prices seemed very reasonable for the quality of the…read morework. Lucky for Tucson

Great customer service as always!! Always on time when they give you a date for pickup, and…read morereasonable prices!! Thank you!!

Very fast turnaround to have my clothes repaired. I had a huge hole in my favorite crewneck and…read morethey were able to fix it for only $15. You can't even tell where the hole was. I was impressed with the timeliness and friendliness!

Fast service and very friendly! They offer tailor services that are sent out to other store.read more

Ruined a sweater that was clearly laundered instead of drycleaned- claimed they could "stretch" it…read moreback to shape. Came back full of holes!! These yahoos claimed they could sew up the holes. This was clearly a ridiculous offer. I left knowing I would never return. Three months later they offered me 4 dollars compensation for a $200 sweater. Never will go here again. Wish I could give zero stars.