"Congrats, You Lost a Loyal Customer Over a $1 Water Bottle!"…read more I've been going to this smoke shop for TWO YEARS, dropping enough cash on vapes and juice to probably fund the owner's next vacation. Easily over $2,500 in clouds of fruity smoke. So imagine my shock when one of the owners comes sprinting after me like I'm shoplifting diamonds... over a ONE DOLLAR WATER BOTTLE. Mind you, they've given me water for free before. But suddenly, this $1 bottle must've been liquid gold. The look of pure existential frustration in the owner's eyes was like I'd just asked him for his firstborn child instead of a sip of Dasani. I guess loyalty means nothing when they're counting pennies. So here's the deal: Thousands spent on vapes? Check. Loyal customer for 2 years? Check. Free water bottle? DENIED. I hope that $1 was worth it, because you officially lost a customer who practically pays your electric bill. I'll be taking my vape habit (and my thirst) elsewhere. P.S. Next time, maybe save the Olympic-level sprinting for actual shoplifters... not your regulars who keep you in business.

I've been going here for years and it's One stop shop for all your smokey needs! Great service too!…read more Glass, vape and more!

Great variety and great customer service. Paul is very knowledgeable and patient. Will be…read morerecommending this place to all my friends. Thank you smokerz land.

This place is awesome and the staff is so sweet! Huge selection. Love supporting a family run…read morebusiness. Shoutout my guys Paul & Tony!

Kayleigh was such an amazing person to speak to! Very knowledgeable and helpful in every aspect…read more Definitely coming back and letting all my friends and family know about this spot!

I came here today for the first time looking for a 510 battery and they had plenty of options. I…read moreended up getting a battery that looks like a vape so hopefully I can trick some of my friends into getting stoned lmao. Shoutout to the homie PJ for helping me out! Definitely will be back!

lots of great options to choose from…read more the staff is super cool and helpful prices are a little high but the selection makes up for it.

Meh. Overpriced. Selection good. I think they could improve if more lively music hot girls, etc.read more

Used to like this place and go quite a bit. Went today,…read morewouldn't accept my $100 for a $55 purchase, and wouldn't say why. Fair enough, so I paid with card. The lady randomly threw a $3 cc fee (that's over 6%!) that wasn't disclosed ahead of time and then didn't give a receipt. Scam alert, be careful!

Great service! Always very kind and helpful. Good selection. Abraham was very helpful.read more

hey thanks to kevin my battery situation is much improved…read more many thanks for the help with products . super customer service !!!!!!!

I've been coming here for years. They USED to have chill workers but the new pale dude with the…read moreglasses is arragont and rude as hell. If you have a trash attitude maybe you shouldn't be working a customer based job. Thought it was just me but I've had three seperate friends go in and have the same interaction. All of us were nothing but polite.

New cigars coming to the shop. Time to light up with a sip of cognac. Top cigars in the area.read more

I was in the neighborhood today visiting an old friend and on my way over to the Balboa peninsula I…read moreremember that there is an Up In Smoke store on the way!! As anyone who has read my other review of the store that was previously on Bristol was my long time place for all my accessories like hemp wicks, water pipes, papers, and all things smoking related. Today marks the day that I solved the quest to understand the connection of ALL the Up In Smoke stores!! First, a huge amount of gratitude to Bruce who filled me in on Mike and Murad, who are the original people that own and operate the stores. I used to chat regularly with Mike at the Bristol store and he always was solid on hooking up the great glass!! Bruce and the other guys at the shop are incredibly welcoming and the store is impeccable. They have everything you need, especially if you're like me and "fumble" your "piece" and it breaks at the beach. OR in case you accidentally loose track of your papers and they get "donated" to the sand gods Up In Smoke is right there off of Newport Blvd South just up on the left hand side a little bit past the liquor store also on the left. You can also access the store on the North bound side of Newport Blvd just past 26th Street. There are pay kiosks for some of the street parking so be aware of it so you don't get a ticket. The store has a great selection of pipes, water pieces, gear for vaping, also a nice selection of cigars should you be in "the mood". All the other accessories like protective bags for traveling with your piece, rolling trays, selection of tobacco for argile/hookah smokers, e juices, etc. Again, location, location, location! Literally steps from the beach, the bar, the restaurants, whatever your destination or reason Up In Smoke is right there for you. Enjoy!!!

I have been to this shop twice. They are "local" to me and easy to find and access. They have…read morealways had a large selection of glass from the near exotic to more simple designed water bongs, pipes, bubblers, etc. They have just about everything you could possibly need smoke wise. Their staff (usually one guy) has always been friendly, and helpful. They don't try to sell... you shop, and they help with a smile. Going back today, I pray nothings changed.

H is the best! He puts the H in the R. Amazing person who delivers excellent customer service. Has…read moreeverything we needed. Sells geek non-nicotine vapes!

Staff has been weird to my gf multiple times even with me there! Super weird ppl if you're a woman…read moreI especially don't recommend it as they're weird to any women that go in the store. Very unprofessional

Added a $0.75 fee for "custom item" when buying a standard Bic lighter. I don't care about my 75…read morecents but I'm calling out shady behavior as a matter of principle

I can't write this because my eyes are full of tears. Happy tears. I stumbled across this place…read moretoday and truly am so glad I did. Walked in to get an item and the gentlemen Andy working could just tell I was not having a great day. He was so welcoming. Literally his only concern was to get me what I needed but more importantly to get a smile out of me before walking out. I walked into this store not caring about anything in my life anymore. Moral of the story. Just being a good good human and being real, can really save sometimes life. Truly. Thank you.

Great shop, stellar crew. Great deal on hemp wicks that are normally like $10, & they're selling…read morethem for $4! Lots of cutie lil glass pieces as well.