Friendly service. Nice bed, place was clean. Pretty standard Palm Beach: in a strip mall, usually…read moreno waiting (at least on a weekday afternoon.) Pricing is a bit high, but still probably one of the better deals. Surprised I hadn't been to this one, but it is pretty far out of my way.

The customer service is absolutely awful when it comes to management and a few of the employees…read more The new manager and the old manager are both rude. The out going manager complains about the old people only wanting the cheap beds and she hates cleaning them. She also doesn't pay attention to how long she puts you in to tan and doesn't ask half the time. The new manager is just as bad and has even for to put me in for tanning. And then is flippant about it. I know it's only one person, but I do deserve to be treated right as a paying customer. If you buy lotion from them, Google it before you do. They don't seem to know about most of it and try to pass some off as a new line and it's been sold for over 3+ years.

Awesome tan everytime! Everyone I know who needs a custom quality tan comes here. Best in Columbus!read more

This place has it all. Beautiful lobby, feet pads, hair ties, hair nets, disposable thongs, barrier…read morecream, a light so your sprayer knows you're ready, fans, etc. After my spray, I enjoyed powder spray used to eliminate stickiness, my nails and palms were wiped and a mitt was used to blend a few areas. The share ideas were "wedding or vacation" while I went with wedding glow I feel like my tan was super dark. Not a complaint just much darker than I was expecting. Cannot imagine what vacation would look like. You get what you pay for!

Used her for my wedding spray tan! She is so friendly, professional and had all the answers to my…read moremillion questions.

I have been to many salons for spray tanning. I cannot recommend her enough. She is so far above…read morethe others she doesn't even compare. I would rather drive 30 minutes for her than go to one of many other options near me. She is a pro :) Also, shes just a really great person with a huge heart for rescue dogs and is always fostering.

I've been training with Chelsea for a while now, so I can say with certainty that she's amazing!!…read moreShe takes the time to get to know her clients and their specific needs. On top of that, she remembers from one session to the next what I can and cannot do; what I enjoy and dislike. The facility is intimate, so I don't need to worry about other people watching me. It had plenty of equipment for a variety of exercises. The prices are also pretty reasonable. I'll definitely continue working on my wellness goals with Chelsea!

From the owner: Monarch Wellness Studio provides high quality services at a personal level such as personal…read moretraining, self defense, boxing and kickboxing, nutrition coaching, massage therapy, and spray tan. We are by appointment only and work around your schedule. Erica Mergel is a licensed massage therapist and certified personal trainer. Chelsea LaGrasse is a certified personal trainer, nutrition coach, and professional MMA fighter. We are here for you!

Jasmine was recommended to me by a friend who had used her for mobile tanning and had a good…read moreexperience with it. I had an upcoming trip to Nashville and decided to give it a try since I had never done it before. On the Sunday before my trip, I left a voicemail at the Gahanna location with my name, number, the requested date (Thursday), and asked for a call back to schedule a mobile tanning appointment. By late Monday afternoon, I hadn't heard anything, so I followed up with my friend. She let me know that appointments should be booked online instead. I booked immediately and was able to get a 10:30 AM time slot for Thursday. I received both an email and a text confirmation right after booking. My friend also mentioned that Jasmine usually contacts you in advance to confirm your location for mobile services. By Tuesday afternoon, I still hadn't heard anything. My friend texted Jasmine directly to let her know I had booked a mobile appointment and was concerned she didn't have my address. Jasmine responded that she would look into it and followed up, saying she'd check and confirm with me, but I never received any direct message from her. By Wednesday evening, I still hadn't received any direct communication from Jasmine, only another round of automated appointment reminders. Then on Thursday at 8:57 AM, less than two and a half hours before the scheduled appointment, Jasmine finally texted me. She explained that the system had not correctly processed the booking as a mobile tan and had instead scheduled it in the salon. She mentioned she was fully booked that morning but could come for a mobile tan the following day. I replied that I was leaving for Nashville in the morning, so that wasn't an option. She then offered an in-salon appointment for later that day, but I had made arrangements specifically for mobile service and couldn't make it into the salon. Moments later, I received an automated notice that the appointment had been canceled. If you're looking for mobile tanning, this experience would make me hesitant to recommend this service. Communication was inconsistent, and the appointment was effectively canceled at the last minute. For a client relying on a scheduled service before a trip, this is unacceptable. A professional business should have better systems in place to confirm appointments and communicate with clients, and at the very least, offer a form of compensation when plans fall through due to their error.

Jasmine always makes me feel comfortable. She explains everything well and is quite detailed in…read moreapplying the spray tan. It is flawless, doesn't look orange, and I get so many compliments each time. This is perfect for getting a quick, beautiful, natural looking tan in less than 20 minutes.

great place, I've been going for at least a year and it's been great! Staff is friendly and…read moreknowledgeable

Thank you Sara (no H). For going thru all the plans and individual payments options and letting me…read moreknow about the sale on individual tabs today rather than going w bed 1 I opted for #4 because of the sale . Great customer service ! :)

Ive been going to this location for 2 years now. I've had nothing but a great experience every time…read moreI've been here. The staff is wonderful. Meghan does such a great job and is always so kind and polite. Very professional. I would highly recommend this location. Love everyone!

If I could give zero stars, I would!!…read more I had an extremely disappointing experience with customer service and leadership at Palm Beach Tan, specifically at the Reynoldsburg location. Two different employees that I initially spoke with were kind, professional, and last gentleman was genuinely apologetic. He assured me that the manager, Meghan, would make things right. Unfortunately, that could not have been further from the truth. After requesting a callback, I received no response. It took two days of repeated calls before I was finally able to speak with Meghan. From the start, her approach was dismissive and unprofessional. Rather than addressing the issue or taking accountability, she deflected responsibility by referencing what her manager, Hanna, allegedly said--while completely disregarding the fact that I had been given conflicting and inaccurate information by multiple employees. Meghan's business card identifies her as a General Manager, but based on this interaction, her level of customer service, communication, and problem-solving did not reflect the expectations of that role. When I made a simple request for her to contact Hanna directly and have her return my call, it was treated as though it were unreasonable--which is unacceptable. At no point did I feel heard, valued, or respected as a customer. Effective leadership requires accountability, follow-through, and professionalism--none of which were demonstrated in this situation. I'm waiting on a call back from Hanna. I'm going to reach out to the corporate office as well about my experience. I will update this review if I ever receive the follow-up that was promised.

I was extremely pleased with my rapid spray tan! Marguerite did a professional job and I will…read moredefinitely be returning to Mahalo in the future! Booking was quick and easy too!!

AMAZING RESULTS!! Stephanie knows her products to down to every detail and offers a variety of…read moreproducts - if you don't know you need she will! Prices are the best I've experienced around Columbus & the tan is the most personalized and longest lasting I've ever had!

Horrible tanning salon..so out dated..tanning beds are not cleaned properly..I had to call the…read morelittle girl,into my room to look at it.. filthy..and also every tanning bed has at least 2 or 3 bulbs out..u expect somebody to pay to tan there..this place is a joke..don't waste your money