This is by far the most incredible Carpet cleaning company…read moreMy carpet looked brand new after Josh finished the job. They exceed my highest expectations. Very professional and truly care about you as a client. I will be a lifetime client and will never want any other Carpet cleaning company as This one the Best Ever... BarNone They put the 'W' in Wonderful And the 'E' in Excellence. 100 stars

I recently purchased a "Deep Clean service" from J's and its was quite the opposite as advertised…read more It was quoted at $425 for a top to bottom full service 2br 2bath+ office and nursery it included the rest of the house as well . You can see all of the items on their cleaning Checklist and I'd say maybe 25% of them were done. https://www.jcleaningservice.net/cleaning-checklist Ultimately I was charged $440.25 so upchaged from the quote and they sent 1 person for 3 hours (not sure how it possible for one person to do a deep clean in 3 hours to start with). Either way they completely skipped over one of the bathrooms, Didn't even vacuums parts of some rooms, for example there was a pair of shore in the corner of one room and they were just vacuumed around, its something had to be moved (no matter how small it was just skipped over). Oh, and did I mention they didn't even bring their own vacuum they had to use mine? No dusting was done, fan blades all still covered in dust, no baseboards or corners cleaned no matter how accessible. They say they will wipe down microwave inside and out and cabinet faces, didnt do that, didnt even clean some parts of the counter around my coffee machine. Id break it down to I paid someone almost $150/hr to use my vacuum to do a bare minimum clean that I probably do a few times a week. I reached out and told them i was dissatisfied with my service, provided photos and video of all of the issues they apologized and said they would refund me, so I waited and then the refund never came, I reached back out and they said it should be 7-10 days for the refund to come and it still never came. That was close to a month ago now. I'd would suggest quite literally anyone else. 0 out of 10.

Very communicative, on time and did a great job overall. Was in a bit of a time crunch for a carpet…read moreclean and Allen's delivered. Highly recommend.

Carpet cleaning appeared to go ok. I'm knocking off 3 stars because of the tip screen put before me…read morewhen I was paying at the end of the job. It's simply not appropriate to add a tip screen for a job of this kind and one so expensive. In addition, tips are for exceptional service. How is the average customer supposed to know if they've received exceptional carpet service? Lastly, the tip screen at check out also creates an awkward moment between the customer and the tech in the customer's own home. This is most unacceptable. Dry-N-Clean should pay their own employees what they think they deserve and charge accordingly. That should not be left of to the customer.

David's Restore Carpet Cleaning is excellent! David is very knowledgeable and explains the whole…read moreprocess. He uses top notch professional equipment, techniques, and products. My couch looks and smells brand new. I have a cat that's really done a number on my couch and he made it fresh, clean, and spectacular. It's a miracle! High quality cleaning at a reasonable price. He is efficient and communicates very well. I highly recommend!

David did an amazing job restoring our carpet! We had a few pet stains and odors and his 4-step…read moreprocess left the carpet looking close to brand new! He's very nice and personable and his prices can't be beat as well!! He will be my go-to carpet cleaning guy from now on. Thanks again David!!!

I normally use Stanley cleaning company and accidentally scheduled ECO CARPET PRO in the hustle of…read moremoving . Wow it turned out to be a blessing ...I'll never use another company again , Im so grateful for ECO CARPET PROs incredible service. I highly recommend "Willie" he's an experienced expert in the carpet industry and was able to remove all traffic stains from the carpet, Willie's expertise and professionalism makes us SATISFIED CUSTOMERS , we will continue to use this company and highly recommend "Willie" at Eco carpet Pro. Thanks

Not worth the money. We had them come out after our first home purchase. They cleaned all of the…read morecarpeted areas. Once they were finished we paid and they went on their way. Being the hectic moving day that it was, we didn't look at the corner baseboards like we should have. I noticed there was an abcene amount of dog hair from the previous owners that did not get picked up. The company called later that day to see how the service went. We told them what we found. After contacting the technician that came out, he admitted to not even vacuuming before steam cleaning. He came back out to vaccum what he missed. A week later, we did another through vacuuming on our own and the picture posted is what we pulled from just one pass of our small little vacuum.

Hired this company multiple times. First was a couple years ago, I had them come in to clean my…read morecouch because I have 6 dogs and watch dogs for a living so, it gets stinky in here. They took the smell out of my couches SO EASILY. Even with the fact that the couches were completely different materials and they removed stains as well!! We then hired them for mold services. First, they removed the mold from a wall in our back room, I started breathing easier immediately following the removal. They then removed mold from our living room and it turned out to be less than we thought!! Only thing I don't like with the company is they don't put plastic over insulation after the wall is cut out. I had a lot of insulation falling onto my floor after the work was done. But I just taped trash bags over it :). Thanks for all the hard work you and your team put in. I can comfortably live in my own home now after a 3 year battle of health issues from mold :)

Inlet Services provided prompt and professional services that met my expectations from requesting a…read morequote all the way thru payment. I felt the job performed was done at a competitive price. The technicians performed the exact services I requested.

Wonderful cleaning company! Very fair pricing and thorough work. Melissa is awesome! Really…read moreunderstanding of our clutter and sleeping newborn.

Customer service is terrible. Yelp says they respond in 4hr, they didn't get with me for almost 24…read more When they did I responded within 30 mins, which is when I saw the message. The message was "Good morning! When are you needing your home cleaned? We have a few spots available this week! Let me know if you would like for me to add you to my schedule, or if you have any questions or concerns! Thank you and have a great day!" I responded with "are there any availabilities for Thursday?" After waiting half a business day( 5hrs later) the finally texted back "I'm actually booked now, but I'm open next week" Yea no shit you probably are booked after no response for 5 hrs.

Excellent experience...impeccable customer service. Very responsive. My couch and chair look brand…read morenew again! I will be a repeat customer!!! Thanks. Invested in the customer experience, acted as a consultant, science of cleaning different materials with appropriate technique and chemicals, extremely responsive, arrived precisely on time, professional ... Candace N Berry

This company said they had a 100% guarantee and failed to honor it when their services did not meet…read morethe expectation of the property manager in terms of both the home cleaning and carpet cleaning services. They failed to respond to inquires from the property manager and the BBB. They since have merged with another company called Masterkleen. I am a veteran as well and am very disappointed that this situation couldn't be resolved and that I was charged $399 for unsatisfactory services. If you do decide to use them I would recommend not paying them until you are 100% satisfied because as I stated they did not honor their word and guarantee with me. I have documentation of all of the correspondence with you and BBB and my payment receipt from the bank that showed I paid on time. Yes, I am a veteran and again it's a shame that we couldn't address this in a more professional way. Again, if you chose to use this company make sure you are 100% satisfied.

It's me again! I'm back because I have realized I have done this company a huge disservice of using…read morethem loyally for years (because there's just no other need for anyone else) and have not posted any before and after pictures. SO! I am here to fix that grievous error. Jeff is always very friendly, professional, extremely proficient and again there's literally just no need for me to use any other services. I love being able to give them a call, request their services, scheduling takes only a few moments, and then voila my carpets (and furniture on occasion) are back like new. Mind you, I have three little fur babies and light carpets and thanks to Complete Carpet Care my carpet looks, smells, and feels great! You can be the judge yourself though. Thank you guys a bunch for being a really reliable and professional service with beyond amazing customer service! Sorry it took so long to finally write a decent and accurate review because it's beyond long overdue. Also, when I was shopping around the prices are beyond fair and it's honestly why I'm able to even keep my carpets the way I do. Hands down you will NOT find better service for a better price there's just no way. I'll also go as far to say as I enjoy Complete Carpet Care's service so much that I wouldn't trade companies even for a lower price because you just can't beat consistent great customer service, reliability, and work quality. That is just my opinion though.

100%, hands-down, absolutely THE BEST carpet cleaning in Chesapeake-Hampton Roads. Jeff…read more(owner-operator-cleaner) was prompt, communicative, efficient, and conscientious. I did my due diligence and Complete Carpet Care's prices are comparable or better than anyone else in the area, without all the sneaky add-ons and up-charges (spots=$, pets=$$, pretreat=$$$). My carpets look better today than when we moved-in 12 years ago. Thank you Jeff! I'll be a repeat customer.