Dr Kurzrok is a great doctor and I'm really surprised by these reviews complaining about his bedside manner. I found Dr Kurzrok to be empathetic, knowledgeable, and kind. My initial appointment was a frightening time for me and although the condition that brought me there didn't turn out to be serious, Dr. Kurzrok took it seriously. I found him via the Washingtonian magazine's best list, which has always done me right. He has several locations and I went to the Providence hospital one. At one point, he wasn't sure what was going on and referred me to someone he felt was a better doctor. I've since come back to Dr Kurzrok because of his personality. He challenged me to be healthier as a means of avoiding further incidents and while I can see how that might come off as abrasive to some people, it was just what I needed. read more

I rarely write negative reviews, but my experience with MedStar Health and Dr. Kruzrok left me with no choice. My wife and I each had appointments scheduled on the same afternoon. We traveled from Bethesda to Washington Hospital Center specifically for those appointments. After we arrived, we were told that only my appointment existed. The staff then informed my wife that she had supposedly been removed from the practice because of an unspecified incident from about 10 years ago. No one could explain what had happened or why she had never been informed before we made the trip. I questioned why this had not been addressed before we drove into Washington and why no one could provide a clear explanation. Instead of trying to resolve the situation or apologizing for the confusion, the response became even more troubling. Although I had a scheduled appointment, Dr. Kruzrok came out personally and told me that he would not be seeing me either. From my perspective, my appointment was canceled because I respectfully stood up for my wife and questioned how we had been treated. Whatever happened to the Hippocratic Oath? Rather than provide the medical care I had traveled there to receive, Dr. Kruzrok chose not to see me. That decision was deeply disappointing and, in my opinion, inconsistent with the professionalism and compassion patients should expect from a physician. The issue here is bigger than one doctor. It reflects a culture of poor communication, lack of accountability, and disregard for patients' time. We rearranged our day, traveled into Washington, D.C., and left without either of us receiving the care we had scheduled. I found Dr. Kruzrok's demeanor to be smug and self-righteous, and his handling of this situation fell far short of what I expect from a physician. Based on this experience, I have no confidence in either Dr. Kruzrok or MedStar Health, and I cannot recommend either. read more

One star is one too many. My husband and I scheduled appointments with Dr. Kruzrok, with MedStar Health, and arranged our entire day around traveling from Bethesda to Washington Hospital Center. When we arrived, we were told that only my husband's appointment existed. The staff claimed they had left me a message canceling my appointment, but I never received any voicemail. They then informed me that I had been "dismissed from the practice" because of an alleged incident from 10 years ago, yet no one could explain what that incident was or provide any details. My husband understandably questioned why both appointments had not been honored after we made the trip. Just before he was called back, I turned to him and said, "I bet you $100 they won't see you either." Two minutes later, Dr. Kruzrok came out personally and told my husband he would not be seen. From my perspective, my husband was denied care simply because he stood up for himself and questioned how we had been treated. Instead of addressing what appeared to be a scheduling failure and communicating professionally, the practice chose to refuse care altogether. Patients deserve honesty, transparency, and respect. We invested our time, rearranged our schedules, and traveled to the appointment, only to be met with contradictory explanations, a vague reference to an unexplained event from a decade ago, and a complete refusal to provide the scheduled care. This was one of the most unprofessional healthcare experiences I have ever had. Dr. Kruzrok's handling of this situation reflected a shocking lack of professionalism and respect for patients. From reading reviews from other patients, for this doctor, mine does not seem like an isolated incident, but rather a pattern of behavior. Based on my experiences, MedStar Health has consistently provided some of the worst healthcare service I have encountered, and this incident only reinforced that opinion. I cannot recommend either this physician or this practice. read more

I saw Dr. Kurzrok a few years ago. My primary care doctor was concerned about some of my chronic headache and migraine symptoms and insisted that I see a neurologist that day. Fortunately he had a cancellation and was able to see me within the hour. I was actually in quite a bit of pain when I arrived at his office. Both him and his receptionist Yvette compassionate and patient. I had actually been pretty worried that something was wrong and both of them helped put me at ease. I feel like he really took the time to actually listen to me and did a very thorough job of considering all the details of my symptoms. I left his office with referrals for next steps and a treatment plan. Chronic migraines were gone in 72 hours after over a month of struggle and trying several other interventions. I highly recommend! read more

In treating my migraines, Dr. Kurzrok has been as thorough, careful, and attentive as I could have asked for in a neurologist. I genuinely believe in his concern for my well-being and acting in my best interest. A perfect example of this was in several months ago when I was suffering from a migraine that left me immobile for two days. On the third day a friend drove me, shaking and barely able to lift my head, to his office. After deducing that it was most likely a migraine gone out of control, but just to rule out meningitis and to deal with the pain, he suggested the ER where he believed I would be treated the quickest. When I was in the hospital, Dr. Kurzrok tracked down my room number and called me every day to check on my condition. He obtained copies of all of the tests I had performed and gave me second opinions on the results, which gave me definite peace of mind. When I was released, he made sure to schedule a follow up appointment where we could start to look into preventative migraine treatments. He quickly responded to my calls about the intensive pain I was experiencing following the spinal taps I had received at the hospital, which once again eased my mind. I highly recommend Dr. Kurzrok as a very knowledgeable, personable, and conscientious neurologist. read more

Terrible bedside manner. Rude. Incompetent. After suffering from terrible migraines i went to see this 'doctor' who told me in a nutshell 'oh well, there's nothing i can do'. So glad i went to have a second opinion by a REAL professional who got to the root of my problem through thorough testing. If you want treatment for your ailment with compassion and professionalism, stay away from this 'doctor'. read more

Dr. Kurzrok's care was ok. His office staff was absolutely terrible. They are slow to schedule appointments, forget to provide courtesy appointment reminders, and are a mess with insurance. The office staff alone is not worth going to see Dr. Kurzrok. If you did not have a headache coming into the office, you'll have one after being forced to deal with them. I mentioned the office-related issues to Dr. Kurzrok directly. His response was, "I don't talk dollars and cents with patients." read more

As one other person has stated so far, i completely agree with the bad bedside manner. At several times during the visit I felt he was behaving in a very condescending way. He ended up referring me to another doctor, and when I made another appointment with him about a year later for a completely different issue, he cancelled the appointment, making the assumption I wanted to be seen again for the same reason. Worse, he never followed up on labs that he ordered on that one initial visit. While most were normal, one screening test was positive for Lyme disease antibodies. This alone would have been reason for a follow-up appointment with him. Finally, as a physician myself, I do not recommend this physician. read more

As an update....the tests were done quickly and I got the results when I went back for a follow-up appointment. Thankfully, after following his advice, the issue went away. When I called back and left a message to cancel my last appointment, he even called back and left a very nice message in response. Also, the receptionist is amazingly friendly and competent. I'd highly recommend. read more

I am very pleased with the care I received from Dr Neal M Kurzrok. Dr Kurzrok and his staff provided excellent, professional care delivered with kindness. Dr Kurzrok is very companionate, empathetic, and caring. He is very knowledgeable and thoroughly explained my diagnosis, treatment plan and prognosis. I highly recommend Dr Kurzrok and would give more stars if possible. read more

This man saved my life! After enduring 7 months of debilitating headaches, nausea, vomiting, vision changes, vision blackouts and having doctor after doctor tell me I "just had migraines" I finally found Dr. Kurzrok. He listened to my concerns and did a through exam. After a rather simple eye exam where he could see severe swelling of my optic nerves (all he did was look into the back of them, why had no one else done that?) he immediately sent me for an MRI where I was diagnosed with a large brain tumor. After this was found Dr. Kurzrok, with my best interests at heart, suggested I get myself to a major neurosurgical center like John's Hopkins, that would be more experienced with the treatment I needed. I was admitted to Hopkins neuro intensive care unit the next day. One week later I had life saving brain surgery to remove the 4x6 cm tumor (slightly larger than a golf ball). Dr. Kurzrok continued to check up on me during and after I was hospitalized and we have kept in touch ever since. While I continue to be followed at Hopkins I give Dr. Kurzrok the most credit for listening to me and not brushing me off as simply having migraines. I would recommend Dr. Kurzrok to anyone seeking a neurologist, he is truly a man who cares about the patients he treats. read more

I took my 87 year old mother to Dr. Kurzrok and could not have been more impressed. Starting with his lovely receptionist Yvette and then to Dr. Kurzrok himself, things could not have gone better. Dr. Kurzrok was extremely patient with my mother and was very clear, knowledgeable and thorough throughout the visit and examination. My mother needs some additional testing and in each case he took the time to explain them. We were in with him a long time, he answered all our questions and at no time did we feel rushed. In addition, my mother and I arrived a bit early and he and his staff were so accommodating that he actually saw us a few minutes before her scheduled appointment. I would highly recommend him. read more

Dr. Neal Kurzrok is my Favorite Doctor out of all my Physicians. I've been seeing him off and on probably since 2002 or 2003. He is very straight forward, compassionate and truly cares about his patients. Even though I used to dislike his recommendations about not taking over the counter headache medicines. ( Funny how he used to tell me to put his picture on a dart board when I wanted to take Excedrins) Truly that was the best advice to stop taking them and I soon felt better. I highly recommend Dr. Neal Kurzrok @ The Neurology Center. I've referred a family friend and even my daughter to Dr. Kurzrok. Sadly with my recent illness, my other Physicians didn't care to do a complete work up and Dr. Kurzrok was pretty upset by it. With the amount of care that I recently received from Dr. Kurzrok and him doing a complete work up. If it wasn't for him, I probably would still be walking around not knowing that I was this ill. When he returned my call and instead of telling me to come into the office, he was immediately on the phone with a team of Doctors and ordered me to the hospital. Instead of being a patient, I was treated like a lovable family member of Dr. Kurzrok. Forever Grateful to him. read more

If I could give zero stars for this office and this doctor I would. I drove two hours to get there to see him, calling an office that I thought was their office to explain that we were running late and they said okay no problem come down. I drove two hours from upper Marlboro and then got stuck in traffic. I ended up coming into the Office with my 20 year old disabled son who is recovering from a traumatic brain injury. I was told quite rudely by the front office staff that I was going to have to reschedule my appointment because the doctor had a meeting at 4:30 that he couldn't miss. The doctor stated behind the desk the entire time eating a sandwich staring at me. I stayed there until at least 415 just to watch to see if he really did have a meeting to go to. He never moved. This is the worst doctor I have ever dealt with and the worst office staff. I have actually filed a complaint with my insurance company and I also filed a complaint with this city of DC. No doctor should be allowed to treat their patients like this. I also work in the medical field and I would be fired if I treated anybody like I was treated by this office. It turns out, that the number you call is a central number to one of their numerous offices, and the person I dealt with was actually in Reston when I was trying to go to their DC office. The people put the ass in assholes. Go elsewhere! read more

I'll give 2 stars because he did work to diagnose my issue. But my first visit like another review stated I found him to be very condescending, he tends to talk to you in that typical doctor tone like you're stupid. By the end of the visit he lightened up. I continued to see him and it was always the same I became adjusted to his way. But eventually I couldn't take it anymore. I received a phone call from him one day where he was EXTREMELY rude and then left me a rude voicemail in a follow up call. It just took me back to my first visit where I questioned whether or not I wanted to return. He flip flops, one minute he is nice and caring and the next minute he turns into a complete asshole. I am currently looking for a new neurologist, I have no desire to ever visit his office again. I have even watched him talk down to his staff, I don't see how they tolerate him. However, as far as being a patient of his I simply couldn't take it anymore. read more

When I met with Dr. Kurzrok, he seemed very caring and concerned and immediately instructed I have an MRI to determine if symptoms I was having were a concern. A couple days after having the MRI I phoned Dr. Kurzrok's office for the results and was told that my chart would be given to him and he'd follow-up. Three days later, still no phone call. When I phoned the office, Miss Bradley said she had the results the evening that I had called but didn't have a chance to call me back. Three days after I phoned and her excuse was that she didn't have time to call me back? She never apologized for not calling me with the results and was actually very rude. When I finally spoke with Dr. Kurzrok, he apologized but was dismissive at the same time regarding my complaint. Dr. Kurzrok didn't seem to comprehend that it upset me to not get any feedback about something that could be very serious or even life-threatening and change my life. The fact that I had waited almost 7 days after having my MRI since the results were available 24 hours after my testing (I verified this with the MRI facility) is disrespectful. Fortunately, everything was "normal" so that's a relief but I will not be returning to Dr. Kurzrok for a follow-up. For this reason, Dr. Kurzrok's office gets only 1 star. read more