Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!

Confirmed my ride but didn't show up. Don't answer the phone.Left me scrambling at Midway at 1am…read more Beware.

You pay way more than an Uber. And our driver was falling asleep multiple times on the highway…read more Super unsafe. Called the company to complain and they blew us off. Never use this company.

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

Ken has always been on time. He gives great directions on how to find him at O'Hare. He is also…read moreflexible when flights change.

After leaving a 14 hr overnight shift at work, I had the pleasure of being flipped off and cut off…read moreby thier irraticaly driving employee. I certainly hope he didn't have passengers in this vehicle. He then used no turning signal and flew like a bat out of hell onto the expressway. The license plate read AD8 4933 at 9 :10 am in Bolingbrook IL on 9/28. A note to the owners of this company, keeping this psychopath on your team of drivers definitely will reflect on your company. I hope you do background checks and drug tests because this really just made me wonder.

Took my first ride to the Airport with Skye from Naperville Star Taxi... she is beyond sweet!…read moreWorried about my comfort in the back and pleasant conversation... nice clean car as well... this is the company I will always be using! You won't be disappointed!

Seriously my new favorite for airport travel. John was able to advise on pickup times for my…read moreflight. Skye was our driver- she can read the rider well and was able to keep conversation light and the car temperature perfect. Overall they made this whole experience easy. Clean and comfortable car. Family run business that they clearly care a lot about. Almost instant responses via email.

Jeff was our driver to and from O'Hare. Personable, prompt with a quote and service! Very highly…read morerecommended for sure! Midway will be my go to for any future livery needs!!! Thank you Jeff!!!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

This was my third time using Americar Shuttle and I was once again pleased with the reservation…read moreprocess, professionalism and flexibility with reservations details. My driver was friendly, on time and arrived with a clean car. My only con would be the lack of refreshments. I am not sure if this is guaranteed within their service but the last few times I booked the driver had bottle waters available. I just expected this amenity to be consistent considering gratuity is included within the pricing. Overall the service was great but I believe this company may outsource their drivers so I may use another company that has a standard when it comes to vehicle model etc.

Got no showed. Main company number doesn't work. Driver's goes straight to voicemail. No reply on…read moreemail sent.

SAFER Friendly Drivers…read moreGood Service Clean Just like family Worth the ride Feel at home

I was very happy with my booking and service through Suburban Rides. I was comparing responses and…read moreprices among a few town car companies and in the end went with SR due to their pricing & service exemplified. On the morning of my very early pick-up, I had scheduled 5am but it ended up being about 5:15 am as the driver had issues finding my office. I ended up walking to the main street to help him in finding me. He played classical music on the way there which in turn made me feel classy. He also chatted quite a bit which I can appreciate most of the time but for whatever reason that morning, I just wanted to kind of zone out in my solitude. Either way, I was pleased for the most part and would book Suburban Rides again for an airport trip.

After looking at the last review which was bad, I am not sure if we got lucky or something just…read morewent terribly wrong with that person's situation. Anyway, my son was going to Washington D.C. and he had a very early flight (5:30 a.m.). I called several places that were much more expensive. Yes, it is a VERY small operation, but, for us, it was a very good experience. We called the day before and left a message, to which, they called us right back to make the reservation. Yes, because they are small they didn't give us a confirmation number. I was told our call was the confirmation. That made me a little concerned. However, everything went very smoothly. Our pick up time was 3:15 a.m. and the driver got there 15 minutes early. I paid in advance. It was a very good rate and I received an e-receipt quickly. My son had a very good experience. From what I was told, it was a smooth ride and the driver, who was also the owner was very personable and friendly. So, for us, everything worked out very well. Maybe in the past year (the other review was 1/9/14), they have worked the kinks out of their business and have a better service now. All I know is they were fine for us.

EXCELLENT SERVICE!!!! I made the reservation to be picked up at 4:20AM on Wednesday, November 27th,…read more2019 and was very impressed that the driver was at my home 10 minutes early, and called me to tell me he was in front of my home. The taxi was clean, the driver was friendly and helpful in talking about the taxi services that are provided. I will use this cab service going forward.

Recently used them for travel out of O'Hare Airport. Both ways. There were 2 different drivers and…read moreboth were on time and competent drivers. They were each in their own personal vehicles, which were clean and recent vintage. Our flight home was delayed several times, and they were monitoring the flight and said we didn't need to even notify them(but we did). One driver had his mask on, but we had to ask the second one to put his on. Dont you just love pandemic times....

Booked a car for early in the morning worried that I wouldn't be able to get an Uber at the time. I…read morereceived a confirmation email and figured that was that. Waited outside, no call, no show, couldn't get another ride in time. Missed my flight to California, it's okay just $500 for another last minute flight. Don't worry though, they emailed me again 7 hours after my pick up time to tell me that I didn't give them enough notice.