I was visiting Chicago for the first time and was going to uber to my hotel but I've heard horror…read morestories about O'Hare airport so decided to take a look into a private chauffeur/Concierge service. After doing research I narrowed it down to 3 companies who were all within $10-$20 price of each other and the other two had about 4X the reviews mostly positive but EJ took the time out to answer a lot of my questions in detail and put me at ease with my concerns where the other guys gave me one word answers and made it seem like they were out just to make a quick buck. EJ was very easy to communicate with and gave me some pointers about the city. I hired EJ to pick me up at the airport with a meet and greet and then also pick me up at my hotel to take me back to O'Hare. He even texted me the morning of my departure to ask me if I wanted to be picked up a little bit earlier then what we discussed when booking due to traffic being a little heavier than normal. EJ goes out of the way to make sure their customers are satisfied next time i am back in Chicago I will definitely use EJ and I have saved their number in my contact list. Thanks EJ for making my first experiment in Chicago a great one and for taking some stress of my shoulders!!

From the start and all the way to the end it was the most enjoyable Limo service I've ever…read moreexperienced. The driver Apo was amazing and enjoyable to chat with and the Navigator was spotless. I would highly recommend EJ Concierge Ride and if you get lucky enough to get Apo then you will have an awesome experience as well. Thanks again Apo.

This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

Great service and on time; our original flight to ORD was cancelled and rescheduled for 1 day…read morelater. One text to Echo and we were re-booked. Vehicle was clean and newer, Omar our driver was very professional

the best quality and service always!! On time and polite as can be. Nobody beats this type of…read moretreatment.

Hi, I would like to leave a complimentary message not only…read moreto our driver, Joseph, but to all of the Signature Group employees regarding our transportation from O'Hare to our home. Our flight which was scheduled to land yesterday at 5:05pm did not arrive until after 2:00am this morning. We had been delayed, detoured, had to land in Minneapolis to refuel, and experienced constant air traffic delays. I was in messaging contact with your dispatcher several times advising of updates to our arrival, and was assured that our ride would be available and ready. Sure enough, when we recovered our luggage and called Joseph, he was waiting for us at the curb, and took our luggage. Once we arrived at home he carried our luggage into our garage - that's a very nice policy. I just want to thank everyone for assuring me that even though we were NINE HOURS late, our ride was there, and your chauffeur could not have been more helpful. I have had other limo services who did not provide the level of quality that you do, and I can't think of another limo service who provides the professional and classy service that Signature does. I will never have to search for a limousine service again. Why? Because I have found the BEST. Again, THANK YOU. John Sullivan Arlington Heights, IL

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!

I've been using TOL for many years. They have always provided excellent service for all my travel…read moreneeds. Their drivers are exceptional and their office personnel are always professional and extremely friendly. When my son was getting married, they came through with their party bus, in less then 2 hours after our other service never showed up !!!!

On time, reliable, very nice driver and great customer service. Just booked for my pick up at…read moreairport to return home. Will definitely use them again.

This is a scam! The owner is posing as a taxi service but dispatching limo drivers at a flat rate…read moreof $25 to go 4.5 miles.

Great cab service, the driver is very friendly and makes sure you get to your destination. And…read morethe fare is very affordable. And the fact it's available 24-7 is the icing on the cake!

Mike and the team were incredible to work with! They went above and beyond to make sure the day…read morewent according to plan, strongly recommend them for your transportation needs!

A friend and I recently rented the Blue Trolley Party Bus from Limotainment, and unfortunately, my…read moreexperience fell far short of expectations. While my group and I made the best of the situation and enjoyed ourselves simply because we were together, the condition of the trolley and the service provided were incredibly disappointing. First, the photos and descriptions on the website are very misleading. The trolley looks modern, clean, and well-equipped in the images, but in reality, it appears to have had little to no upkeep. The bar areas were dirty, there was no ice as promised, the TVs didn't work, and there was no light show. The heat and defrost didn't function, which made for a very uncomfortable ride on a cold night. Additionally, the blinking lights throughout the trolley suggested an electrical issue, which was not only annoying but also concerning. On top of that, the driver was rude and unprofessional, further souring the experience. While the company did issue a $200 refund, it was nowhere near adequate for the significant shortcomings of the service, especially considering we paid $930 for three hours. I suspect the overwhelmingly positive reviews for this company are not entirely genuine, as my experience does not align with the five-star reputation presented online. I hope this review serves as an honest account to help others make an informed decision. While I appreciate the partial refund and the memories my group and I made in spite of the circumstances, I would not rent from this company again. If Limotainment wants to maintain their reputation, they need to improve the upkeep of their vehicles, ensure amenities match the advertised descriptions, and prioritize customer service. Attached are two photos of how the trolley looked when the lights were off, and then when they popped on all by themselves. You'll notice the old fashioned, kitchen-like fixture in the ceiling. Nothing like the laser light show in the photos that's on the website. I wish I had taken photos of the empty dirty bar areas, with no ice that was also supposed to be provided.

I booked an 18 person party bus for my wedding, and was glad I did. We only had like 10 people, so…read morewe were super comfortable. Dan was great to deal with during the planning phase. Yolanda was our driver, and she made the day run so smoothly. She arrived to our pickup location early and was so nice! We arrived to the venue and photo locations without incident. It was also nice having drinks and ice already on the bus. We were able to enjoy the day because we were in great hands!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.