Wow! For a long time I was wondering how does it feel to actually ride the Coaster, not merely subsidize it through my taxes (and each and every of the 3000 actual riders gets about $4000 from the non-riders each year), and finally the stars had aligned just right, so the ridiculous schedule (no train between 10:40 and 12:50 - really?) was not a problem.
My report: our moneys are truly wasted. The Coaster is not even a joke, it is a massively expensive toy train for chosen few, carefully made unusable for most of the ordinary people.
Let's start with the departure point at the Sorrento Valley station: the parking lot is tiny, so the park-and-ride option is dicey - and therefore not an option for the commuter. Drop-off zone next to the station is also off-limits for cars, so the driver has to either violate the "buses only" sign or force the commuter to walk few hundred yards for no good reason - there are a lot of buses indeed, but very few riders. Upon entering the station, one naturally wonders on which track would the train heading downtown stop. THERE IS NOT A SINGLE SIGN, yours truly was forced to ask the other commuters. There were about ten of us at this time (in the morning). Oh yeah, and the ticket vending machine refused to give change for my $20 bill and suggested (I am not joking!) donating an extra fiver (I cancelled, naturally). To top it, the same machine refused to read my credit card, but finally gave up and accepted it after multiple attempts - allow yourself plenty of time just to get the ticket.
Once onboard the train, the feeling of a toy railroad slightly subsides: these are, after all, the same cars that are used on real railroads. The crew of three(?) is also grown-up-sized. But the giant multi-car contraption carries maybe hundred people that would comfortably fit into a city tram. For the first half of the journey the speed also matches that of the tram, and frequently that of a bicycle. As the train approaches the city, it picks up speed yet starts blowing the horn like a ship in the fog, the only plausible goal of this could be preventing people from actually settling close to commute and thus turning into those pesky Coaster riders. The car at the commute time for workers who start at 8AM is filled maybe at the 10% level, but the clusters of seats with tables are all occupied (note to the management: at the very least, in addition to train schedules and direction signs at the stations, please add tables to each cluster of four seats on the second level - riders need them for breakfast).
An imitation Wi-Fi is available - as befits a toy train, it kind of works, but the speed and reliability made it unusable for any type of work. The final insult awaited me at the Santa Fe Depot: there is a convenient track crossing right at the end of the train, but it is closed, and in order to get into the terminal one needs to walk around for 2-3 minutes. For a return trip, I have to wait the train for more than an hour, as the departures are spaced like the ones of the bullet trains, not a suburban commuter link. The return train was hot like hell, the air conditioning either absent or nonoperational.
Overall: practically zero value unless one meets a very specific set of requirements (and yes, I envy you, the 3000 lucky bastards daily riding forth and back on my dime!). If the riders were forced to actually pay the full cost of the Coaster, they would have found Uber Pool to be a cheaper option.
I have left aside the so called "planning" where one cannot walk - or ride a 2-minute shuttle - from an airport terminal to a train station located so close one to another. read more