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    NC Rapid Repair Computers

    5.0 (1 review)
    Open 6:00 am - 11:00 pm

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    9 years ago

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    Computer Warriors

    Computer Warriors

    (41 reviews)

    This is the place. After a disastrous custom build by a shop located on Oleander (YCF - see…read morereview), I needed extensive help to rebuild my PC. I met Brandon who was as friendly as he was knowledgeable. I immediately trusted him. I removed the junk parts that the previous shop installed (and returned same to YCF) and turned the gutted PC over to Brandon to build the PC the way it should have been done in the first place. At every step of the rebuild Brandon kept in close contact. It was a joy to work with him. It is without reservation that recommend Computer Warriors!!!! Update: If at all possible try to bypass whoever it is that works the front desk and speak directly with Brandon. The front desk is staffed by a guy who is unfriendly and completely disinterested in anything you have to say. On that initial Monday morning, if I had met that guy instead of Brandon I would have walked out.

    I brought a Samsung phone in last week that needed to be factory reset. Unfortunately, I could not…read moreremember the email address or password to get into the phone. This, of course, presented a problem when trying to factory reset which is why I came to them in the first place for assistance. The rep spent less than a minute speaking to me. His exact words were that "it cannot be fixed and it's basically a paperweight." The gentleman told me the cell phone provider also could not assist me and really no one could. I reached out to Samsung directly for assistance and they referred me to a local certified phone repair company. Within 24 hours of taking my phone there it was unlocked and factory reset. I wish the gentleman had handled this differently. He could have stated that The Computer Warriors are not licensed or authorized to do these sort of repairs. If he had, I would have found outside help but still kept them in mind for future work. Honesty and professionalism go a long way.

    University PC Care

    University PC Care

    (16 reviews)

    Julian came to our house to assist with: Installing amazon Fire Stick, Coaching us on "cable or…read moreyoutube" for our tv provider. And, help with a notepad, sound/echos when on zoom. Julian was excellent. On time. Professional. Polite. A "Coach". Just what we needed. Value was a "good deal". Thanks, University PC Care, M. McLeod

    I have a successful family owned new commercial plumbing company, our office bids on millions of…read moredollars of plumbing work every month. I ran into an issue that was beyond my expertise so I called to get some assistance. spoke to 2 different Ryan's the first day and they promised me that the tech would call me back shortly. With buisness at a stand still, no call back! called the next morning and actually got someone named Chris on the phone. I explained what was going on and he told me the techs were not in for at least another hour, but he would mark it priority for them to call me back. 3 hours went by, buisness still greatly crippled by the issue with the computer, and no call. Frustrated, I called Best Buy. One 45 minute call and we were back up and running again at full capacity. If you have a problem with your pc, DONT WASTE YOUR TIME WITH THIS GROUP OF INCOMPETENT PEOPLE!! Oh, by the way, they NEVER CALLED BACK AT ALL!!! Forgotten about and neglected when my Buisness and livelihood were on the line! You people are a joke and if the owner knows what's good for him, he should start re-staffing immediately, or prepare to go bankrupt because the employees don't care about his customers or his money!

    CityMac - City Mac Apple Specialist Wilmington, NC

    CityMac

    (28 reviews)

    $$

    Update: I finally ended up fixing the computer myself a few years back. I looked up a couple…read moreYouTube videos on how to swap an Apple hard drive, bought the tool you need for $8 at Lowes. Took the panel off, disconnected the original Apple hard drive and replaced it with a $200 1 terabyte Samsung one. This of course made me ineligible for any further "assistance" from Apple or their "affiliates," but funnily enough I haven't had a single problem in years, the longest it's ever not had problems and it still runs like a dream. So I dunno, maybe sit on that one, "geniuses" lol.

    I'd purchased a MacBook Air from Amazon after a misadventure with my last Microsoft product…read morepurchased in Durham. One problem after another necessitating three drives to/from Durham (getting it 'fixed' and replacing it once and turning it in for a refund the last time the third time). I've always been a MS guy and also an Android phone guy as well, so when my new position provided me with an iPhone 6s I looked at it as someone would a poisonous serpent. Over the next few days I found that once bitten, however, it did kind of grow on you. So, what to do with a replacement for my laptop for work? A refurbished MacBook Air seemed a good bet and one of the Apple aficionados at work 'helped' me set it up which soon had me thinking of throwing it out the window of my office (I actually have none, but was getting ready to make one). I went to a presentation at Brunswick Community College that night and while taking notes using "Notes" a neighbor asked me why. When I explained about my struggles he suggested going to CityMac (which I'd never heard of); telling me it is an Apple authorized service center, I figured I had nothing to lose. What a difference! No appointment, no attitude, just walk in the door and almost immediately I was met and welcomed. Customer service is not dead, but alive and well in Wilmington at CityMac. Within a few minutes my issues with my laptop were resolved and I was on my way. Bye bye Microsoft.

    NC Rapid Repair Computers - itservices - Updated May 2026

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