This morning I stopped in to this M&T because I needed a notary public…read more I must say I was incredibly impressed with the customer service experience. First I was greeted upon entering by a representative who was behind a plexiglass station, before the tellers or the desks. She quickly asked how I was and how they could help me. When I asked for a notary she immediately went to request one of the representatives at a desk, and told me to have a seat she would be right with me. Before I could sit, I was called to the desk of the notary. Her desk had plexiglass as well. Heidi Maziarz , the notary, was absolutely professional and efficient as well as friendly and cheerful. She quickly took care of everything and made copies for me that I needed. I must say that if I needed to open an account, that experience would be have left a very positive impression on me.

This particular branch is more pleasant than most. The girl who sits at the front customer service…read moredesk is super helpful and has helped us a few times. The lines aren't terribly long most Saturday mornings. This is the only time I can come since I work weekdays so I do appreciate Saturday hours. M&T as a whole is average for a chain bank. The fees suck but if you make ok money they wave them. Unfortunate for lower income families. Bonus: the bills logo is on the debit cards

The Key to banking is to come to the Key Bank. Because it gets the job done, professionally…read moreusually, and treats you with respect. This is an excellent Bank located in Buffalo, and while I've been inside before on a couple of occasions, most recently in the middle of the night when we desperately needed some cash, it was one of the only ones with an outside ATM available. Yes they have the fees, which is why I don't give them five stars, but it's one of my favourite branches of a pretty good bank. And although they have a lot of shady practices and I would usually give them at 2 or at 3 at best, this particular location definitely deserves four.

I have been with Key bank for 10 years now and it's the best bank I've ever had. This particular…read morebranch is wonderful. It's very nice inside, the service is friendly, and the line moves fast. There is also free Keurig coffee if you like. Any time I have called with an issue in banking (even if the error is my own), they are quick and happy to resolve it. My only complaint here is that the drive thru takes a long time, so I avoid it.

They are Very Friendly and helpful when I call or go in for help with a problem…read more I have done banking with Great Erie for many years and am Very Satisfied with most of my experiences there!!

we have several accounts at lakeshore savings bank and almost always meet with the branch manager…read moreat the snyder location he is the most helpful, wonderful employee. you are so fortunate to have him on your staff

Excellent customer service and great interest rates !! Conveniently located. Locally owned and…read moreoperated.

Have you ever wanted to punch a company in the face? Like, you want them to transform into a person…read morejust so you punch in the face. That's how I feel about this credit union. I hate them. Their website is needlessly complicated, getting to a real person on the phone is difficult, and good luck finding an ATM. I would say more, but now all I wanna do is punch them in the face.

Great Service, Very Friendly People. Very helpful in Starting a new Account. Helped moved my…read moreMoney into various accounts A Great Credit Union.

I've been with Citizens Bank for a couple years now, it was my first bank account with my first job…read morestraight out of high school. I've learned a lot about banking since then, the hidden fees they don't mention when you first open your account- and try to down play that they told you when you know they didn't. Usually they take off the fee for first time offenders. I also learned to opt for no paper statements because $2+ a statement is just ridiculous. Sadly, I will be closing my account with Citizens Bank once my Claim clears and they give me back my money that is rightfully mine. Three stars for this location, staff are friendly and the guy who was shoveling the walk this past weekend - thank you for holding the door open for me.

This has been my bank of choice for about 10 years now. Some of the tellers know me by name, it…read morefeels really good to walk into a bank and have a sincere conversation with tellers who know and remember you. Michelle is the best employee and it makes my day to see her. I feel safe keeping my money with them, that they won't nickle and dime me, I have never had to argue with a service rep about an overdraft fee. They have even moved money from my savings to my checking when I was about to overdraft to cover my butt. I am writing this review because they just called me to tell me that they found someone attempting fraud on one of my accounts. That is how much attention they pay to protecting their customers. As long as i live in buffalo, i will bank with BSCU.

I decided to Forgo Wells Fargo when writing my reviews last time around, but now I'm going to…read morerectify that. I'm a big fan of Wells Fargo and me and my pornstar have a joint account here. When both Capital One and Chase were giving us trouble during the hurricane, Wells Fargo gave us no trouble at all. Nobody would give us the funds we needed in cash because of the "emergency"... And Wells Fargo did. This is the only branch in Western New York that I visited on a regular basis and I also like the design of the building right on the corner of the central area in the middle of Orchard Park so I have to give them a good high rating... and they're friendly as well.