They are Very Friendly and helpful when I call or go in for help with a problem…read more I have done banking with Great Erie for many years and am Very Satisfied with most of my experiences there!!

Update! They actually made this right. I needed to complain to CFBP to get it done correctly, but…read morein fairness to them they did fix it.

Customer services always resolve my banking issues. They help you and give you many choices of your…read morebanking needs They also have indoor banking and outdoor banking a drive thur!

Service has always been good here, the times that I ever needed help. But the majority of my…read morevisits, is to use the atm. I love the fact now, the ATMs offer you different denominations for money.

This Citizens Bank is located inside of Tops Markets. Although I do not like the location, the…read morecustomer service is always great. There is an ATM but I needed a teller. She completed my transaction quickly. And they are open on Sundays which is a plus

The lunacy continues. I closed the account. The teller, who was very apologetic about the lack of…read moreresponse from Citizen's Bank, cut up the card. She offered to make it right by getting the $300.00 deposited and reversing the $25.00 service fee. I declined. Too much nonsense and too many other banks around. Chapter closed, or so I thought. I started getting notices about being overdrawn. On a closed account. This past weekend I received a notice that I was overdrawn by $111.00. Really??? Called the customer service line and was informed , by someone whose first language was not English, that Citizen's Bank re-opened my account to assess fees and penalties. Go elsewhere.

I have only been with this bank for a couple months but every time I go in they make me feel so…read morewelcome. They are a perfect bank for students. Every single person there will make sure you got everything you need and more!

The Key to banking is to come to the Key Bank. Because it gets the job done, professionally…read moreusually, and treats you with respect. This is an excellent Bank located in Buffalo, and while I've been inside before on a couple of occasions, most recently in the middle of the night when we desperately needed some cash, it was one of the only ones with an outside ATM available. Yes they have the fees, which is why I don't give them five stars, but it's one of my favourite branches of a pretty good bank. And although they have a lot of shady practices and I would usually give them at 2 or at 3 at best, this particular location definitely deserves four.

I have been with Key bank for 10 years now and it's the best bank I've ever had. This particular…read morebranch is wonderful. It's very nice inside, the service is friendly, and the line moves fast. There is also free Keurig coffee if you like. Any time I have called with an issue in banking (even if the error is my own), they are quick and happy to resolve it. My only complaint here is that the drive thru takes a long time, so I avoid it.

Have you ever wanted to punch a company in the face? Like, you want them to transform into a person…read morejust so you punch in the face. That's how I feel about this credit union. I hate them. Their website is needlessly complicated, getting to a real person on the phone is difficult, and good luck finding an ATM. I would say more, but now all I wanna do is punch them in the face.

Great Service, Very Friendly People. Very helpful in Starting a new Account. Helped moved my…read moreMoney into various accounts A Great Credit Union.

They are very helpful and nice opened up a savings account here through my work and they were so…read morehelpful. Set up meetings to go over things in timely fashion. All around great experience!

Disrespectful and impatient. I've been in the process of refinancing with them for weeks. During a…read morephone call I didn't know what they were talking about. I asked for clarification/definitions and was met with blunt rudeness. I'm going to go somewhere else.

I've only banked at this bank a few years since moving to East Aurora, but during the pandemic, the…read moreCanadian bank that I've banked at for 40 years was charging me to transfer money to my US account at the bank of Holland, but during the pandemic, the bank of Holland waived, every time. I like the personal service.

This bank will stereotype you the second you enter the building. They have no problem staring and…read moresticking their noses up in the air, especially if you're tattooed. I attempted to get a car loan from this bank. Not only did I wait patiently for the loan officer to get off lunch, I was always very polite. I applied for my loan, and called the next day as suggested, to find out the results. I was denied. I inquired about a co-signer and was told it would help. So I brought one in, who was also tattooed. He was also stared at and given off looks. We filled out the paperwork and called I'm a day for results. Well, I was denied again?!? What? How? I ended up going to Community Bank to fill a loan app out there, with little expectations. My co-signer was going to meet me there....until I was told I did not even need a co-signer!!!??? So you tell me what that was about at Bank of Holland?! Warning: if you're heavily tattooed or have a unique style, avoid this bank, because they will judge you. I'd give zero stars if I could have.