Buffalo personal were very helpful getting a document notarized in the downtown key bank .no…read moreappointment

I was more than annoyed when I came to this bank as a customer for many years only to be denied…read morenotary service because my account did not have a lot of money in it. I was humilated and angry. The staff was uncaring at best, but I would call it being openly hostile to me. That aside, there are always lines and the inside smells like bad breath. I shop at Tops all the time, and that is the only area within the building that smells like that. Odd and gross.

I was prepared to hate this place when they took over my First Niagara branch. I was upset about…read moreFirst Niagara being sold and then I was surprised to learn that not all the branches would become Key Bank. I had never heard of this regional bank from northwest Pennsylvania. I marched in shortly after they opened planning to take all my money out and put it with a local bank like Evans or a credit union. I was greeted my friendly and knowledgeable employees, many who seemed familiar from the First Niagara days. I asked them why new customers were getting $200 for new accounts and I got nothing for the switch over in which I had no choice. They explained I had been grandfathered in to an excellent checking account with perks NWSB does not otherwise offer which includes free unlimited ATM withdrawals from an US ATM. I use online banking and the app quite frequently, but every once in awhile you need to pop into an actual branch. I'm lucky this is my local branch and glad that a bank would stay invested in this transitioning neighborhood where not too long ago, thus census tract had a median household income of about $27,000. A bank I can walk to where everyone is friendly and happy to see you. The security guard might actually be the nicest person in there, and he's certainly got stiff competition. What more could I want?

Basic little branch. I was I able to walk right in and talk with a representative about my account…read moreand opening a savings account. I also needed a counter check (normally 3 for $5) but the savings account came with 2 free checks, so that worked out well. It all took much longer than expected. I wanted to get to a second bank but it was all too much for my lunch hour. The representative who met with me was on get lunch break when I came in but saw me right away anyway, which was very kind. They don't keep Canadian currency on hand.

I called ahead to verify they had Canadian dollars on hand, and they easily exchanged $300 USD…read more Other branches do this, but often lack the quantity for large transactions Many thanks to bank teller Shabnam Shams for speeding the process!

Make sure you get a good relationship advisor to work with you and who has patience. Bank of…read moreAmerica is everywhere in the USA & globally, and has many of branches. Its hard to give reviews sometimes. So between a 3.5 & 4 is my rating!

Crazy long wait time for ONE teller with too much talking from customers. Needs to be a window so…read moreteller can cut it short and not engage in story time

Excellent service, know the answers to your questions. Courteous. Willing to give you of their…read moretime. Never a hint of trying to hustle you off the phone.

Jeff Moses is your guy if you need help. I got his contact through a car dealership and am so glad…read moreI got the hookup! I work atypical hours so sometimes it can be frustrating trying to get quotes and questions answered. However this was not the case and that's why I'm going to stick with them! I also love the fact that when I call, I talk to people. Not press a million numbers only to hit a voice mail box that's full and no longer accepting messages. A real person! That's incredibly hard to find nowadays! Give them a call and be sure to let them know that I referred ya!

Not to be confused with the Spanx Of Akron, which are sexy tight girl shorts that are usually worn…read moreas underwear, and don't really feature much on the streets of Akron (unfortunately), not this Akron, nor the more prominent one 4 hours from here in NE OH. I've used the BOA (not constrictor) that isn't even in Akron a couple of times, but this was my first visit to the Bank Of Akron that is by the Pixley grocery store in Akron itself. Pretty cool location right on the edge of town when you're on your way in. They're a nicer and more congenial bank than most, and are a little bit less of a rip-off then your big box banks, perhaps more like a credit union or something, but I would still go with a credit union before a bank - even a little local one.

Trubee Collins. Old school financial advisors/money managers. But they take new clients…read more This is a place that can help you with just buying or selling a stock or two if that's what you want. Or with retirement planning. Or with college planning. Or anything in- between. Its really up to you, what are you looking for in a financial advisor? They offer various programs that will help you reach your goals. One of the oldest independently owned brokerage houses in the area, they have been doing business since 1940. They don't only help people they will help small companies, non profits etc. Located in the M&T Building downtown, its easy to find. You will need an appointment though. The views are amazing.