I have been using Northwest for a good number of years now, and this branch in particular more in…read morethe last year. I have had nothing but a good experience whether in the office or the drive-through window. I can recommend them as a good place to do your banking.

Every time I come here there's a short wait time in the staff is friendly and extremely helpful…read more They set up a business account for me with ease and are helpful and know what they're doing. I have had a great experience and will continue to go to this branch!

Have you ever wanted to punch a company in the face? Like, you want them to transform into a person…read morejust so you punch in the face. That's how I feel about this credit union. I hate them. Their website is needlessly complicated, getting to a real person on the phone is difficult, and good luck finding an ATM. I would say more, but now all I wanna do is punch them in the face.

Great Service, Very Friendly People. Very helpful in Starting a new Account. Helped moved my…read moreMoney into various accounts A Great Credit Union.

Opened an account here with my wife. This bank is fantastic for one simple reason…read more It is one of the only banks that I'm aware of that has a no-minimums, no-fees checking account available. Called Citizen's Bank and B.O.A. --- all of these banks wanted to actually charge me a monthly fee in order to use my money and extend credit. Either that or they wanted me to jump through hoops like setting up regular deposits and etc. What?! Ain't nobody got time for that. Evans Bank was one of the good guys. No fees with no stupid rules or minimums (except the min of $25 to open the account in the first place). Matthew, the assistant branch manager helped us open the account and personable throughout the process. The account also had some nifty features: if you DO setup a monthly deposit and enroll in paperless checking, you get 1.25% APY and a refund on all ATM fees under $5. Now that's positive reinforcement I can get behind and rave about. Very cool bank that started in WNY and only has a dozen or so branches locally. I'm considering moving my other accounts here after the experience. Thanks, friendly staff!

I went in and spoke with Monica this morning regarding opportunities and support for starting a…read morebusiness. She was so welcoming, friendly, and helpful! She even went above and beyond to make sure I felt comfortable, inviting both my dogs in to say hello! I have been walking by almost daily since moving back to the city. Anything that Monica felt was beyond her scope, she made sure to listen carefully; strategically approaching the challenges I presented with a "let's find out together!" approach, rather than acting "too busy" or worse, turning the questions back on me and making me feel insecure. I love that it is a physical location, a quick walk away from where I currently live for problem solving with a real human. Monica is a superstar, I cannot give her and her team enough praise, gold stars today! Did I start the business? No! Turns out you need to be "Established" ! Waiting for an email on those directions. Stay tuned!

Not my bank, just ran in because I wanted to make some change (80 bucks worth). I guess because I…read moredo all my banking on line, and don't have a store front bank, I was clueless on the process. First I was asked if I had an account, which I thought weird, I just want change. But okay..Of course I do not, explained I just wanted make change, she then asked me how much, 80 bucks. She agreed ok, I can do that for you. Then I had to provide my ID, which then had to be entered into her computer. All this for 30 singles and some some fives. They were nice, but the whole process what just strange to me. Would of be easier just going to Tops for change!

This is a terrible bank. They started sending me e statements. I didnt sign up for them. I want…read moremailed statements. If I try to view the statements it wont open because Im not signed up for them. Why can't they just fix this . Ive called three times. They say its fixed but its not. I talked to a lady today who lied to me . She said my husband signed up for them. My husband died 5 years ago. I told her he's not alive she said well he signed up for them. Ive only started getting e statements last year. I was so upset with this evil woman.

Go to CCS credit union for my car payment. Refinanced a new car loan for an extremely low rate…read more What I love here (even more then saving money) is how friendly everyone here is. Probably the best costumer service out of any business that I dealt with. Always friendly and helpful. I also like how I can call over the phone and make a payment or bank transaction. Makes dealing with CCS even more convenient. Absolutely recommend here if your looking for a credit union.

The Reddit Union is basically Alex K and a bunch of other smart people. This is not that, but they…read moreare definitely nice people, for sure. This place is way, way, way better than any bank. They're totally on the level and won't nickel and dime you. They'll provide you with most of the services at a fraction of the cost, and will deal with you personally and respectfully and as if you are family, if anything goes wrong. Some of their advice in terms of foreign travel wasn't so great, but they still get a glowing 4 stars, which, if you know me - is insanely high for me to give to a financial institution.

My family has been part of the Kenmore Teachers Federal Credit Union for three generations. We have…read morealways had excellent service, helpful and friendly. We have had many accounts and loans through them, all of which have been more than satisfactory. The employees have always had our best interest in mind. We love the new facility & I'm sure we will be customers for life.

This place has hands down the worst customer service I've experienced to date. Actually had the…read moredispleasure of listening to one of their bankers curse at me in front of my 3 year old. With banks going above and beyond with customer service these days you're better off going with a respectable banking institution, Not this flyby night who curses in front of small children over a $5.00 fee I was trying to dispute.