Carmen the Branch Manager was extremely helpful and welcoming when I came in. The staff was also…read moregreat with helping me get a check cashed and my new account. I appreciate them and will refer them to friends and colleagues. 1

3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they…read morehave. This is a fairly large size for a bank these days. We have a couple of tellers and a couple of bankers. There is atm machine. Parking is very minimal, but it is a private lot.

I love this bank! I never have to wait in a long line. The tellers are always so friendly and…read morereally helpful when you have questions! The only downside is dealing with the Main Street traffic to get here.

I went in and spoke with Monica this morning regarding opportunities and support for starting a…read morebusiness. She was so welcoming, friendly, and helpful! She even went above and beyond to make sure I felt comfortable, inviting both my dogs in to say hello! I have been walking by almost daily since moving back to the city. Anything that Monica felt was beyond her scope, she made sure to listen carefully; strategically approaching the challenges I presented with a "let's find out together!" approach, rather than acting "too busy" or worse, turning the questions back on me and making me feel insecure. I love that it is a physical location, a quick walk away from where I currently live for problem solving with a real human. Monica is a superstar, I cannot give her and her team enough praise, gold stars today! Did I start the business? No! Turns out you need to be "Established" ! Waiting for an email on those directions. Stay tuned!

So the bank is racist. They will not cash a child credit stimulus nor a economic impact payment…read moreunless it was distributed under trump! At this point just say no we don't it cash and US treasury check!!!!! She really was like what's the date and who signature is on it!

Make sure you get a good relationship advisor to work with you and who has patience. Bank of…read moreAmerica is everywhere in the USA & globally, and has many of branches. Its hard to give reviews sometimes. So between a 3.5 & 4 is my rating!

Crazy long wait time for ONE teller with too much talking from customers. Needs to be a window so…read moreteller can cut it short and not engage in story time

Really not to much to be said about Citizens Bank. I have been a account holder for years. This…read morelocation is one of the older banks, but still very practical. Customer service is outstanding.

This is the worst bank I have ever seen. They told us they would help with reversing some charges…read morethat were accidentally changed(I was charged 3 times by Amazon for a large order). They said i had to wait for the fee to hit. Once the charge hit i sat on hold for 1 hour. I was told they could only remove 1 fee. It was clearly an error that wasn't my fault. I called back a few days later because they never reversed the fee and the wait time was 20 min. Banks make a ton of money from us, how about you hire some staff so the customer doesn't have to wait forever.

What's so great about Boulevard Federal Credit Union? First of all, they have NO sneaky fees. The…read morestaff is friendly and fast. Unlike other banks, they have never been hacked, so your money is safe. If you have any problems, they are happy to help fix them (Like switching money to an another account, technical help, getting a loan, stop payment, etc.). They have convenient weekday hours, a drive-up teller, a 24 hour ATM, and a drop box. In addition, the BFCU supports local causes, has a yearly driveway sale for venders and the public, and collects items for the homeless at certain times of the year. They also sell movie tickets at a discounted rate. There are opportunities to serve on the board and join in yearly parties and meetings. They are everything a local bank should be!

I had to close a mortgage on a home on a specific date due to my work schedule out of state…read more Although there was plenty of time to gather the appropriate documentation, the seller's attorney was non responsive. The clock was ticking and it was likely that we would have to push off the closing to another later date which would require another cross country trip. Tracey Dickinson at Western Division Credit Union went above and beyond ( was well as Jamie from our attorneys office). They made it happen. Great work and a testament to their mission serving the membership

Great customer service was provided by Stephanie. We were greeted promptly, despite the…read moreremodeling. It's nice to get such efficient and professional customer service!

This has been my mom's banking institution for... honestly, longer than anyone can remember. A very…read morelong time. Long enough that years ago she came home and announced, with complete confidence, "There's a girl at my bank who looks JUST LIKE YOU." Now, if you knew my mom, you'd know her powers of observation are... aspirational at best. She could see a barber pole and tell you it looks like someone she knows. So I filed this information away with a healthy dose of skepticism. Fast forward to modern times, where I now help manage a lot of her banking and have been coming into Summit regularly for about five years. I've met the supposed "look-alike" several times. Spoiler alert: she does not look like me. She's younger, taller, brunette, and shares exactly zero identifiable features with me. (My mom still insists. Recently she even tried to justify it by saying, "Well, she's lost some weight." I stared at her in silence until she realized what she'd just said and started laughing. So... there's that.) All that aside--this place is exceptional. Because of how warm, friendly, and genuinely "down-home" Summit feels, I eventually opened my own account here too, even though it's no longer convenient to our current location. And I will never close it. They know my mom the moment she walks in. When she fumbles for her ID, they let it slide because they truly know her. They ask how she's doing, remember details about her life, and treat her with patience, kindness, and respect. When I was buying a house, they gathered around to look at pictures, oohing and aahhhing in all the right places like proud friends--not just tellers behind a counter. This is one of those rare places where you feel seen and remembered. You matter here. And as a bonus? My alleged "look-alike" is also an avid reader, so we often end up chatting about books while I'm there--which somehow feels exactly right for a place like this. Exceptional service. Exceptional people. Completely worth going out of your way for.

Forget the bank go here. Rates are so reasonable and very much lower than a normal bank. Everyone…read morethere is very nice and helpful. The only bad thing is two people could not figure out my app and why I couldn't connect other than that, I absolutely recommend this credit union for all your needs.

The is now ONE Credit Union. The ATM is not available after hours. It is in a convenient location…read morewith a parking lot.

Great bank to deal with. Very nice people working for them. I use their financial advisors and have…read morehad very good results. The ATM works well I am very happy with Northwest bank.