I requested a quote for some handwork and was responded to within a few hours. At the time I just…read moreordered the items so I followed up a few days later to schedule my appointment. He had very reasonable prices! He was professional and communicative. He made sure the work was exactly to my liking. I will definitely rehire him in the future!!! Highly recommend to anyone looking to get some professional handwork done. Listed below is what we did: * He hung a floor length mirror, installed 4 shelves, hung 2 curtain sets, installed an anti tip piece on a storage organizer and secured bed slates on a toddler bed.

I contacted Oryan about a job to assemble a playground set. Along the way he gave me a fair quote…read moreand was flexible when I asked to make some modifications to the set and spreading mulch! Him and his colleague Chris did a wonderful job and were polite and professional.

Retex replaced our roof and matched a previous quote received from another company! They did a…read moregreat job of following up and communication. Would recommend to a neighbor.

Very satisfied with the roof repair work completed on schedule by Retex on 8/20/2026. Matt worked…read morefor about three hours on our roof in direct sunlight/103 "feels like" degrees. From the initial estimate though completion the project was managed by Retex in a highly professional manner. On 8/21 we received numerous photos from Retex documenting the work completed the previous day. Thanks for a job well done...HIGHLY RECOMMENDED!!

Nathan figured out the problem with the septic pump/alarm in 5 minutes!…read more Great service. Knowledgeable and friendly!

Liv Construction began work on Dec. 26, 2024 and finished 56 days later. I've waited to give a…read morereview to see how everything held up. It was a renovation of the kitchen, living area and bathroom, HVAC and On-demand Hot Water. Plus some outside work - pouring a concrete pad for gazebo and RV Port. While I personally like everyone that we worked with, we did have some problems during construction. Demolition workers almost removed the support beam to the house before my husband asked them to stop and check with contractor. Each time we brought a concern to the foreman, the answer was always the same, "What do you want me to do?" The answer was always the same, "I want you to fix it." This included: Kitchen cabinets that were installed 2 inches from the ceiling. Kitchen island was off center and was only fixed when my husband measured and showed them the discrepancy. The concrete pour for the gazebo was not framed correctly and needed a second pour of concrete. One corner is still not square. The joint between the pours is now cracking and the owner has stopped communicating. Concrete overflow was scattered in the far backyard and was never cleaned up. The gazebo walls were installed backwards. One door they installed has a huge gap and let in lots of cold winter air. They were unwilling to run an electric line to the kitchen island because they would have to drill into the concrete slab. No drop cloth was put down when they were drilling new holes in the ceiling for the HVAC vents. After about 10 months, the grout in the bathroom and kitchen was cracking. Glue from the tile dried on the outside of the tile and looked unsightly. The contractor gave us a one-year warranty, and some things were fixed, but they have stopped communicating.

They responded with a quote that sounded very reasonable for my project. They were here on time,…read morelistened to my requests For the project! They completed the adjustments on 5 Downspouts and reviewed their work with me before leaving. I would highly recommend and use them again!

They took care of my project quickly and identified an issue with the roof. Great guys to work with…read moreand I definitely recommend them.

I had Sergio and his crew replaced my front porch and stairs, and he got it completed in the time…read morethat it was scheduled, and the craftsmanship was top-notch! Highly recommended.

Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

I chose this company based on their online reviews, but after my experience, I seriously question…read morehow accurate those reviews are. From the beginning, I made it very clear that I wanted 100% communication and no misunderstandings. The salesperson assured me the entire project (windows, gutters, shutters, etc.) would take about 2-3 months. I was aware I was paying above average, but I trusted their reputation. That turned out to be a mistake. The problems started right away. I assumed measurements were taken during the initial visit, but they weren't. I had to take time off work for another appointment, and the person they sent was in and out in about 20 minutes. After that, communication completely broke down. I had to repeatedly call just to get updates. Months went by with no clear timeline for installation. Every time I spoke to someone, I got a different answer. The office staff seemed completely disorganized, and emails were confusing or contradicted each other. Eventually, I spoke with managers, and even they admitted there were mistakes and miscommunication. But nothing was actually resolved. When installation finally happened, it was poorly handled. They sent only one person to install gutters, which was inefficient and unprofessional. To make matters worse, they somehow retained my payment information and charged me without my authorization, which is extremely concerning. At one point, a manager apologized but then started mentioning that if I canceled, I could be legally responsible. That is when I completely lost confidence. It felt more like a threat than an attempt to resolve the situation--especially considering they had not fulfilled their obligations despite receiving a large deposit. They later came out to take pictures and "check" the work, but it felt like they were trying to protect themselves rather than fix the issues. I have lost an unbelievable amount of time dealing with this--taking off work, making calls, and sending emails. To this day, I still have an issue with one of the windows. I reached out again and received a response that made no sense, and I still have no real answer. Also, their "lifetime warranty" is not even through them--it's through a third party, which was never clearly explained upfront. Overall, this has been an exhausting and frustrating experience. I strongly recommend being very cautious before choosing this company and considering other options. Look for the response towards any complaints they're completely generic. They don't even give at least any kind of explanation as to why of things occurred. I would take my business elsewhere. You're gonna get robbed. They're charge you an astronomical price for something that anybody else could've done much cheaper.

I want to update my review concerning Smallwood Renovation, Keith the owner of Smallwood Renovation…read morecalled me yesterday after viewing my concerns about his lack of response on Yelp. Keith could not have been nicer and was very apologetic with their delayed response to a few issues we had concerning the deck they had built for us. He immediately requested that a crew would be out this morning to address everything and the crew showed up and corrected everything and then some. Sometimes customer service is lacking in this country right now, but not with Smallwood Renovation if it isn't right they will do everything in their power to make it right. Thank you Keith and the crew at Smallwood Renovation!

PROMPT! Price was fair, getting job done quickly and professionally. Will definitely hire again!read more

We never got to speak with Carlos. He initially called, but we missed his call. We called a few…read moretimes afterward and left messages, but he never returned our calls.