Overcharged and tried to steal deposits Had bugs…read moreeverywhere, kitchenettes have no dishes or pots or pans. Spilled some chocolate milk on a doiley, they took a $250 deposit. Rented two nights, no customer service and we're constantly being harassed by staff. Old man next door had a room next to ours with a door on it. My wife did not feel safe, knowing the man could just open the door and walk in. The foreign Russian made harass my wife and I as we were trying to check out. I feel like they just pick on tourists.

Great place to stay! Rich and Sharon are welcoming and food is delicious! breakfast room service…read morethis morning was excellent! My husband and I both enjoyed the scalloped potatoes Benedict and the Paradise dessert!

Hotel Stay Spotlight -- Virginia Beach, VA…read more I recently had the pleasure of staying at Hyatt Place Virginia Beach Town Center, and it was the perfect blend of comfort, convenience, and location! From the moment I walked in, the atmosphere was welcoming and modern. My room was spacious, clean, and designed with everything you need to relax after a long day -- and yes, I'll be sharing a video so you can see it for yourself! What I loved most: Prime location right in Town Center -- close to shopping, dining, and entertainment Comfortable bedding and a cozy sitting area Clean, well-maintained spaces throughout the hotel Great option whether you're traveling for business, a quick getaway, or adding a stay before/after a cruise If you're looking for a convenient and comfortable stay in the Virginia Beach area, this is definitely one to consider!

This place is right in the middle of town. Clean and ample parking. Conveniently located to…read moreshopping and eatery. Has a gym, pool and self service mini shop. We would definitely stay here again.

We originally stayed at the Moxy Virginia Beach Oceanfront while in town for a music festival…read more Although we experienced some issues with the air conditioning in our room, I'm honestly almost glad it happened--because it gave us the opportunity to meet Brittany. Brittany was absolutely amazing. She was warm, personable, attentive, and genuinely cared about making things right. She recognized my Marriott loyalty, followed up personally after our stay, and made us feel like valued guests rather than just another reservation. Every staff member we encountered was friendly, helpful, and a pleasure to deal with. The true measure of a hotel isn't whether everything goes perfectly--it's how the team responds when it doesn't. Brittany and the entire Moxy staff went above and beyond. Their exceptional hospitality made such an impression on us that we have already returned a couple of times. We were so confident in the experience they provide that we also gifted our daughter and her husband a weekend at the Moxy for their anniversary. Our daughter had not been able to get away since having her baby, so this trip meant a great deal to her. Brittany, Meghan, and the staff took amazing care of them and helped make their weekend truly special. They had an incredible time in Virginia Beach, and knowing they were in such caring hands meant the world to us. The Moxy has a fun atmosphere, a fantastic oceanfront location, and, most importantly, a staff that genuinely cares about its guests. The hotel and its wonderful team are truly a reflection of Brittany's warmth, leadership, and commitment to hospitality. She is an incredible ambassador for both the Moxy and the Marriott brand. We cannot recommend this hotel highly enough and will absolutely continue coming back!

I am a Marriott Girl! Hands down! I actually have stayed at a few Moxy's before and loved the whole…read moreart deco minimalist vibe. However, I was really not feeling the Va Beach location. The hotel is nice! That was not the issue. The hotel amenities were just small. The pool was super small and with the amount of kids there it was almost like a kids school function or daycare. Then the dogs....I love cute little doggies. But traveling with your animal to vacay is weird to me. It's also gross to smell dog when you get in your room or in the halls. There were so many doggies on vacation with their owners and they'd leave them in the room while they ventured. It was odd. Walking to our room we got barked at, then like a domino effect, the entire doggie day care hall was barking to each other. The view was great! Beds were eh, but I learned that Va Beach is not where you go for a real princess vacay getaway. The room rate was 500$ a night for an ocean view. Now, I have no problem spending that on a room but if you're going to spend that amount per night might as well go somewhere nicer, with better beaches (blue ones), and a real resort. The view is nice but for the price, no. Not after being all over the world this summer at places much nicer and just as expensive, his money could go elsewhere. This past weekend, Aug 14-17, we learned that room rate sky rocket for a last minute getaway and likely were just as high even if we booked earlier. Wouldn't do book last minute ever again and likely would never come back to Va Beach. Staff were friendly. Cute hotel just way too many kids and pets. Plus beds were okay but not the fluffy beds at other Marriott locations.

Residence Inn is a clean and inviting hotel. I love the spacious rooms and friendly staff. Keith…read morewas great!

The room was comfortable, free parking. But this is another case where Marriott does not take…read morehousekeeping serious. No housekeeping during my entire stay. They just blow it off when you tell them and offer to replace your towels. Also, no coffee or water or any other refreshments in the lobby or public space. These are common amenities that this hotel fails to provide. When you ask about coffee, they've obviously gotten this question hundreds of times because they say, then look down, not outside of breakfast hours. Marriott service continues to be inconsistent across the brand.

Stopped for a one night stay on our way to HHI. Hotel was beautiful and staff was wonderful. The…read morelocation can't be beat. We spent a few moments of our one morning there walking the beach and saw several dolphins! The only complaint my family had....the AC unit in our room. It was so loud every time it turned on or off, and when it was running it sounded like you were in a wind tunnel. During daylight hours this wouldn't be an issue, but it kept our whole family up alllllllll night long. I will say that the unit worked well, we were nice and cool all night long, but none of us slept!

Very nice and new hotel! Modern, clean in a nice location right on the beach, what more can you ask…read morefor! Rooms were simple and comfortable, free breakfast in the mornings buffet lots to pick from. Loved you could walk the boardwalk right in the back and also restaurants and shops right out front, There's a restaurant called Taste really close that we loved! Would stay again if in the area!

Last weekend we stay the embassy suite hotel for my husbands birthday and from the moment of…read morechecking in to getting into our room, the staff is very polite and very nice of helping me surprise him for his birthday. Staying here you do have some perks they give you a complementary drink voucher for you to use during your day and it's for each day for you to get two drinks during happy hour which is from 4 to 6pm and snacks are included with that. Breakfast was well served and well prepared. They had every section to breakfast classic foods as well as if you want it it's more of like quick and simple like cereal, bread, toast, and then they have their own station of omelette where they had a chef that would prepare it based off of what you requested. The layout is very nice. I love how they gave us wristbands instead of a key card for our rooms and to use the elevator. It's very secure as well as being able to not have to carry around a hotel key to get in and out of your room as well as any other areas where it has access to it. The vibe itself for the hotel it definitely gives you like a vacation outside of your classic beach vibe because you have pools. You have an indoor pool and an outdoor pool and a restaurants. this right there called tacos and tequila. They are currently opened but I we'll highly recommend getting there during their non-peak hours, and their food is amazing. Their Baja fish taco is my favorite to get from there. They also give you the option for parking valet parking as well as parking pass, which is the overnight rate which is $25 an hour and you can go in and out of a parking lot. That's another thing I did like about that general area where the other hotels including this one is that they have a parking garage where you're not obligated to have to to get another ticket or get charged extra for going out if you needed to so I didn't think that's a good perk for me by that wants to stay and have a staycation but still has to do some type of things throughout the day. I would highly recommend going to these hotels. The room service from the restaurant option is the restaurant where you get the complementary drinks from and they are operating throughout the night even later hours and I do find that very convenient for people that like to go out like Myself and wanna have like a nice good bite or even dinner our late night dinner I got their salmon which was really good. This location is definitely a hidden gem You're kinda in your own oasis away from home, but you're in Virginia Beach because they have it set up where it's essentially like you're on a private island and you just have like the view point of the beach and they offered other enemies, including beach, chairs, umbrellas, and stuff with your say so that's also a good thing for people that want to just get away for a little bit but wanna stay in Virginia Beach so I highly recommend staying here as an option if you're looking for something that has a little bit of everything and you have nearby access to other things like the other restaurants that are in that same area.

We stayed at the Embassy Suites for a weekend trip to Virginia Beach and were impressed with the…read morebeautiful property, spacious rooms, and lovely staff. Even though it was a quick trip, everyone felt truly recharged thanks to all the little conveniences included in our stay. Located on the Cavalier resort property, we took full advantage of the beachfront access. It was so nice to wake up and just walk out to the beach for some vitamin sea and then when it got too hot, hang out in the pool. My daughter's loved the little water loungers and spent at least an hour, pretending they were seals slipping and sliding away on an iceburg. They also had cute little activities like mermaid and pirate meet and greets that my littlest one enjoyed. Having Tacos and Tequila right next door made a quick and delicious pool lunch and the kiddos (especially my oldest) was obsessed with the made-to-order breakfast that was included in our stay. Our room was very clean and we loved having the separate living room /dining space to spread out. 95% of the staff we interacted with was exceptional. We'd definitely come again.

It's hard to find something not to like about this hotel. Every room is an oceanfront room…read moreliterally on the beach, free awesome breakfast, and the design is recently updated. I never thought I was the kind of person who cared about oceanfront rooms, as long as the room is close to the beach. But I think I've changed my mind. I really enjoyed eating meals watching the waves, and I was able to let my kids go to the beach while I sat in the room because I could see them from our room and they didn't have to cross any streets to get there. Also the breakfast was awesome! We immediately gravitated to the diy waffles with vanilla and red velvet options, and lots of toppings like chocolate chips and chocolate syrup. But I was impressed by the healthy options too like oranges, bananas, apples and canned fruit. There were great warm options too like scrambled eggs with salsa and shredded cheese, sausage and diced potatoes. The only things to mention are: -Parking is $20 a night. -There is an indoor pool but not an outdoor pool. -Good luck surviving the restaurant on the first floor, with its daily temptation to order from the reasonably priced happy hour menu (orange crushes for $5!). :)

My room wasn't ready at check in time. There were quite a few people waiting the lobby as their…read morerooms also weren't ready. There was a very strange person working at the desk and only talking to the dogs and not the guests. I assume she was in training as she didn't check anyone in or speak to anyone even though there was a long line to check in. The other person at the desk was friendly enough it was just very odd. When I got up to my room I checked the bathroom and the toilet was filled with toilet paper and water to the top, I went back to the desk and maintenance came to fix it. Early the next morning the toilet again wouldn't flush. I went to to the desk and was told there is no maintenance overnight and I would have to wait to have a working toilet. I was told to use the public bathroom in the lobby. That's annoying. Otherwise things were fairly good. It was quiet. The room was clean enough. There is a parking lot which was nice that I didn't have to lug stuff in from a garage or across the street or anything. The bed was comfortable. The breakfast looked fine. There were no allergens labeled on any of the food. I have celiac so I assume nothing was safe to eat, but who knows since nothing was labeled. The room was overall pretty good and it's always nice to have an ocean view. I'd stay again just for the close parking, but I do think they should have a way to fix things at night or offer a better solution to a non working toilet. They didn't even apologize. And not speaking to people as they come in even though anyone could tell people were pretty annoyed their rooms weren't ready, just a weird choice.

Gorgeous clean room. Humidity was rough this summer and staff ensured a dehumidifier is available…read morein the room. Only disappointment was the room doesn't have a Bible available. Not sure if it's just a thing if the past or something new but it would be helpful if guests could have access to religious materials. Staff states they must refer me to public affairs so I'll have to see if that happens. This faux pas will not keep us from staying again we will pack our own in the future.

I had an overall great stay at Navy Lodge Oceana…read more The staff here can be incredibly accommodating and willing to offer help. The housekeeping staff does a meticulous job cleaning each room after the guests leaves. Throughout our nearly 6 months stay, Jerome and Herbert in particular have really gone out of their way to keep our stay here feel like home. For example, when our A/C unit failed in the middle of murky summer, Jerome replaced the entire unit right away. I have also had trouble handling the incredible humidity I've not experienced since leaving Japan. But thank goodness for Jerome again --he ensured I had a really good dehumidifier that also helped muffle noises as well. I cannot emphasize enough on what a truly instrumental role he had played in keeping my whole family feel comfortable. I find that especially noteworthy because we were there for quite awhile. The Lodge location is steps away from the Dam Neck Naval Base Beach and the sunrise is beautiful. It also has a kitchenette that is fully functional to cook a good meal unless you need an oven. The fridge is big enough to put in whatever you need and the stove is easy to cleanup. The cabinets are stuffed with everything you'd find in a kitchen. Cooking utensils, pots, pans, plates, cups, wine openers, wine glass, dish rack, soap and sponge. You name it, they have it. And this is what really makes the stay better than being over at the Navy Gateway Inns and Suites (NGIS) if you are here for awhile-- especially if you are like me and prefer to cook your own meals, staying at the Lodge is a MUST. And if you have pets, the Lodge is also AN ABSOLUTE must. One of the great things about Navy Lodge Oceana is how pet friendly it is. Our two beagles loved the area and there are 3 receptacles on-site to keep doggie poo thrown out. Keep in mind that it is a high tick and flea area so ensuring they get brushed after a walk is a must! Well, not unless you like to shriek like me when I found two ticks on my laptop thanks to my dog ubering them inside. And just for the record, both dogs also take Nexgard and Heartgard monthly. Now the NGIS might work beautifully for those who are in the Dam Neck /Oceana area for short term stay, or ok with eating takeouts every day because you don't cook, and /or doesn't have pets. Or that they'd prefer the nicer furniture or less noise to deal with. I've stayed at both and NGIS is far easier to make reservations for leisure and their beds are very comfortable. In sum, I had a fantastic stay and I look forward to returning every chances I get. For $75/night, the rates are exceptional and the location is perfect. I wouldn't hesitate recommending it to everyone. -- Cons: Elevator--The building has no elevator. So if you have loads of luggages, you will need to take it to your room upstairs using the staircase. Reservation --Making reservation here can be pretty easy if you are staying because of TAD/TDA/PCS orders. For leisure traveling, you'd have better luck at the NGIS or other nearby civilian operated hotels. The leisure travel can be only made 7 days ahead of the stay. And chances are, you are 99% likely to be told they have nothing for vacancies, or they have something for just 1 day out of a 7 day trip or something very inconvenient. WiFi--The WiFi here can be spotty, nonexistent, or extremely slow. If there's someone playing video games in the evening, you can tell right away and you have a bad night ahead of you if you need the Internet. It'd be far less frustrating to get Internet connection elsewhere. Also, the cellphone data connection here is also rather lousy. So no, using data won't help with watching YouTube or something else. If you need to make a call, you'd also have better luck by going outside. You'll see bunches of other sailors or marines pacing and walking around sometimes for the same reason. Noise level--You can hear just about everything from your surroundings. Toilet flushing, heart stopping door slams, other dogs barking all day, people's conversations and/or TV sounds all hours of day, jets, gunshots from the swamp side, housekeepers cleaning , anything in the hallway, etc. Privacy Please sign on the door doesn't mean much either. So if your next door guest has his alarm go off at 0500 and well into 0800, nobody can or will do anything about it. Well, not unless Herbert is working in the morning. He was the only person who was willing to intervene after multiple other lobby staff refused to help. Try imagining the alarms making a loud incessant beeping the entire time behind your headboard at 0500 on a Sunday for 3+ hours while the other guest somehow sleep through it or not even be there over the weekend! My point is, if you are sensitive to noise stimuli, or dislike wearing ear plugs, I don't recommend staying here.

I stayed for the week after Labor Day and have stayed there several times over the decades. My…read morerating is high b/c of the front desk. They were honest about the renovations being much needed and taking time. They are also very open to suggestions for improvement as their goal is to make each stay enjoyable. The NEW ELEVATOR is so much better. The SUPPORT STAFF were friendly and quick to help. The fact that each room has a fFULL KITCHEN allows families to enjoy the ocean w/o having to eat out all the time. Bottom line, each person can decide if they prefer friendly client-forward service or corporate plastic smile service. I, for one, appreciate the management's focused efforts to take a different path from the previous management. Their vision cannot happen overnight. Their attitude was an overnight change from the previous management. I am looking forward to next year's stay!

Emailed ahead that id arrive early when I arrived they told me it'd be a few hours, when I came…read moreback they said "oh yeah we got it cleaned a while ago".....ook? room felt like I was at my grandparents so pretty cozy. Would've been awesome told that construction was going on, what goes great with panoramic ocean front views? the loud BBBBRRRRRRRRRRR of power tools and yelling. If you get a room up high, take the stairs, the elevator takes FOREVER and occasionally stops at random floors so get your steps in. Laundry room is $2 in quarters to wash and $1 to dry use the soda machine by the room to make change since there's no change maker and the only laundry room is on the 2nd Floor, so if your top floor, forget that elevator. If you're looking for a place to rest and shower? it's ok if you're on vacation it's mehhh and not really worth the price to be honest.

Do NOT stay here. It is a complete waste of money! Beach front is the ONLY reason for any stars…read more The pics on the website amount to false advertising. The toilet in the SMALL bathroom basically has you sitting on the floor (if you're over 50 beware). The hallways are dark and DANK and the is a very strange smell in the lobby. It's our first time in Virginia Beach and this hotel has me thinking of other vacation options going forward. Do yourselves a favor and investigate other options maybe on the bay side.

My mom booked this place for us to stay on the ocean front Uber the weekend and it seemed to be all…read moregood until we return from dinner. The air conditioner was blasting when we arrived in our room and we turned it down a little so we wouldn't freeze later. Upon our return, we figured out why..... the room was super musty! I don't know whether it's because it's damp and bacteria started to grow. But there was a stench so bad, we had to get someone from housekeeping to help mask it. Did we get a new room? Nope. They were hands-off with anything regarding room assignments. I was very disappointed since thus was my first oceanfront VA beach stay, and visit since 1995. Ugh. The parking was free and easy, so that was a plus. I dont think I'll be staying again. Please replace the old carpet in your rooms.