I called to make an appointment for a massage and was told that they are not taking appointments…read morefor massages.

I am typically not one to write reviews but am incredibly disappointed with my recent experience at…read moreAwaken Med Spa. I am new to the Amarillo area (from Washington) and was looking to find a local Med Spa, mainly for Botox. After doing some research online, I discovered that Awaken Med Spa was close by and had good consumer reviews overall, so I went ahead and booked an appointment. On the day of my appointment I checked in and was brought to a waiting room. Briefly after, I was greeted and led back to a treatment room by Kati, an NP, who is also the owner of the spa. We discussed the treatment plan for Botox injections in the common areas, (forehead, crow's feet and between the brow). Everything seemed to be going fine until she began working on my crow's feet area and nearly injected into my upper cheek. I have had Botox injections a handful of times and I had never had an esthetician make that low of an injection for crow's feet. This was also my first experience of having the esthetician jump right into doing injections without marking the desired injection locations prior. Despite feeling uneasy about it, I trusted that she knew what she was doing with her 12 years of experience, per the Awaken Med Spa webpage. After just 2 days I began to notice dimple-like impressions (as if someone were pinching my cheeks) underneath my eyes in the areas that were injected near my cheeks, if not into my actual cheek muscle. These areas had also begun to pull on the skin under my eyes to cause prominent horizontal skin folds. I called to make a follow up appointment and initially I was told that I need to wait a total of 10-14 days. I called back voicing my concerns and was able to set an appointment for that coming Monday. I felt reassured that I would soon be able to address my legitimate concerns/dissatisfaction, for which I was hopeful there would be a resolution. Monday came and I arrived for my follow up. Once in the treatment room, I showed Kati the depressions under my eyes. At first, she responded as though she had no idea what I was talking about. She even commented "I wish my Botox would look like yours." I expressed my (justified) insecurity and dissatisfaction with the way that the Botox had made my under eyes look and her 'solution' was to just let it wear off in three months. No empathy. No ownership of her miscalculated injections. No additional treatment offered. No discount. No refund. Nothing. I was not happy with that 'solution', so she agreed to put 0.5 units on each side of the dimples which made no difference. I understand that even people who are experts at what they do can sometimes make mistakes. However, I am very displeased with the lack of effort to rectify my warranted concerns. I feel incredibly insecure with the way that I look right as of result of these shoddy Botox injections, especially when I smile. If I could leave zero stars I would. I will not be back.

This place is amazing and inside the beautiful salon in Wolfin Square…read more Jessie is so sweet and knowledgeable!!! My lashes look so beautiful and I can go 3 weeks before I need a fill!!! Definitely book with her today!!!

I have just moved to Amarillo and was looking for a med spa place for my facial needs. After…read morereading the reviews I chose to try Blue Sage Spa and knew after my appointment I had found my new home. The staff was very nice and knowledgeable and I felt right at ease. I am so excited about my results of the botox injections. I have already scheduled my next appointment. Tonya

Deloris did a chemical peel on my face. I'm so happy with the results. The office is nice and I…read morefelt very comfortable. Deloris is very knowledgeable and provided me with advice on how to keep up with my skin while it was peeling. I highly recommend this medspa.

No recomendaría este lugar a nadie que se haga un examen físico de inmigración o cualquier otra…read morecosa. Mi experiencia fue increíblemente mala y escandalosa para cualquier lugar que se hace pasar por una clínica. La primera vez que quise hacerme el examen físico, me dijeron que no podía porque tenía el apellido de mi esposo en los documentos pero no en las identificaciones. Me dijeron que regresara con el certificado de matrimonio original. Aunque había perdido tiempo y gasolina, entendí su posición. Esta vez, sin embargo, me dijeron que no podía hacerme el examen NI SIQUIERA CON el certificado de matrimonio porque tenía que usar lo que estaba en mi licencia. Dijeron que solo tenía mi apellido de soltera en el certificado de matrimonio como si alguien en la historia de la humanidad se hubiera casado CON su nombre ya cambiado. La estupidez es simplemente asombrosa. Luego me dijeron que tendría que esperar el último decreto final del Dr. Uy sobre el asunto y que tendría que esperar una hora y media. Sin mencionar la actitud que tuvo la recepcionista durante el intercambio; debería haberme ido en ese momento. Cuando volví después de una hora y media, el buen doctor todavía no había regresado. La recepcionista tuvo la brillante idea de llamar al gerente, quien básicamente le dijo que podía tener mi nombre de casada en el papeleo. Uno se pregunta por qué no llamaron al gerente hace una hora y media, pero supongo que el sentido común no es algo que abunde en este establecimiento. Cuando todo estuvo dicho y hecho y había esperado cerca de 2 horas y 15 minutos, me llevaron y me pusieron en una habitación donde se realizarían mis análisis de laboratorio. Después de que me pincharan un total de 6 veces con 3 personas diferentes, todavía no había sangre. Decidí pedir un reembolso. Un día completo perdido cuando tuve que tomarme un día libre por motivos personales. No puede tener un personal que no esté bien informado, sea grosero E ineficiente. Como mínimo, elija dos de tres. Le recomendaría que, si esta no parece una experiencia que le gustaría tener, vaya a otro lugar. Ahorre tiempo y dinero.

Delores, my nurse was very helpful and the Dr. spent a lot of time answering my questionsread more

J'Hon is exceptionally equipped to all things beauty! Her expertise made me feel fabulous inside…read moreand out. She employs quality members with a passion for coethics and teamwork! Bravo

I had my first broad band lightning treatment with Cheryl, and she was amazing! She answered all my…read morequestions and really took her time explaining everything- can't wait to see my results!!

I have been a patient of Ashley's for about three months. After initial consult, aging and fine…read morelines was my initial issue to address. I started the Zio kit Anti-Aging. Within 30 days you could see a huge difference in my forehead lines! Month two Ashley started addressing my melisma. My melisma is obviously self inflicted due to lack of sunscreen. I have what looks like a "state" on my forehead and a blob on my cheek. Over the last 30 days the "state" has nearly diminished and my blob on my cheek has visibly decreased by 50% AND I'm only 1/2 through my treatment. To end, sunscreen is your friend! We only get one epidermis so take care of your young skin!

From the owner: I am a small medical spa with multiple services offered, including weight loss Programs using…read moreGLP-1, Derma fillers, neurotoxins, chemical peels, Facials, micro needling, PRP facial “vampire facial” , Zo Skin Health products. I am a licensed and trained nurse practitioner for over six years.