Cancel
Open app
Search
Sign Up
Log In
Nearby
Bookmarks
Start a Project
Add a Business on Yelp
Add Review
Call
Directions
Website
Start your review...
Get app
17 years ago
Friendly and helpful staff, got my account application sorted out in record time and went home a happy customer. They did fail to send me my PIN but this was quickly rectified. read more
56 High Street
Rochester ME2 4AG
United Kingdom
0870 240 3355
Call Now
Visit Website
http://www.natwest.com
Get access to customer & competitor insights.
HSBC Bank
(1 review)
I was greeted at the door and within 5 minutes the staff helped me resolve the issue with my bank…read morecard. I have banked with HSBC in other countries, they are usually fast, efficient and friendly.
Lloyds Tsb
Great Bank, very helpful happy staff.read more
Hsbc Bank
this is a very helpful bank, they have machines at the front so you dont have to wait to see…read moresomeone if you dont want to, you can pay money in and withdraw at the machines. There is a room where you go in insdie to talk to someone in private and they are quite helpful. you can pya in money and cheques etc at the tills further down the shop while they are open and you dont usually have to queue for long
H S B C Bank
(2 reviews)
I've just recently moved to London from the US and was having a hell of a time getting settled in,…read moremost of which was caused by not being able to procure a UK bank account. It's a bit of a roundabout issue here where you can't get decent housing without a bank account and you can't get a bank account without decent housing. I had no idea that the credit check done on you is actually done on your place of residence and the credit attached there, not necessarily all just you. Very frustrating. At my wits end, and after going to several banks in and around Soho (and getting very rude and exasperated responses to my questions - as if I was doing something wrong by moving to London and not knowing my way around the financial system), I came across this HSBC in Chinatown. Bruce is my HERO. Not only was he completely accommodating to my mistake of thinking an appointment was way earlier than it actually was, he was very reassuring, informative, patient, kind, and most of all, funny. Thank you so much Bruce for easing my final transition into London life and helping me feel like a productive adult once again. You were the only one out of several bank employees in Soho that didn't treat me like an idiot and instead like a friend. I can't tell you how much I appreciate this, and most of all, appreciate you alleviating all the stress from this last stage. Thank you, thank you, thank you.
Auto Insurance
Currency Exchange
Financial Advising
Home and Rental Insurance
Insurance
Life Insurance
Tax Services
Brands by name
Articles by date
Very happy with recent visit to Bank so five star review for Arvinder. So very very helpful. Frank…read moreand Jean Wickes
It takes a lot for me to get riled and want to complain yet Barclay's in Bexleyheath managed to do…read moreit. I went in there to change an address having moved back home from University, a task which took a matter of minutes last time I had to change it. This time I was stared at blankly by staff who didn't seem to know how to do it. I was asked join a queue which didn't seem to move and watched in amazement as every small problem meant three members of staff huddling around each other. After 20 minutes I asked how much longer it would take. I was told "just a moment" but with time running out before I had to get back to work, I was forced to leave without having changed my address. Now my bank details are in the hands of goodness knows who because of poor service and a lack of concern. If you are a Barclay's customer, avoid this branch, go to another local branch.
Generally I've had mixed experiences here but recently I had a great experience where the staff…read morewere incredibly helpful as I had multiple transactions to carry out. The queue was dealt with really quickly and efficiently and the staff gave really helpful advice.
Friendly and helpful staff, I have never had any problems with this branch of Natwest. Each request…read morehas been carried out quickly and efficiently. Queues are often quite short, it is a shame this branch is closed at the weekend as it is difficult for workers to visit.
Great Bank, Great service. no queues most of the time and friendly staff.read more
Cant fault this branch. Friendly and helpful staff and rare to find a queue here. Good amount of…read moreparking as well. Much easier to access than the town branch and the staff are always seem to have more time to help.
Recently revamped and redecorated this bank is nice, big and modern…read more The staff are very helpful and the queues usually move fairly quickly. The services available are what you would expect of a main stream bank. There are private rooms if you want to discuss anything in private with the staff. I've never had any problems in this bank and foudn the staff friendly and helpful.
I have been banking with this bank for about ten years now and the have always been reliable and…read morehelpful. Whenever you go into the bank there is always a queue but their staff are quick at the counters and the queue soon disappears. Their personal bankers upstairs are also very helpful and informative in terms of what is available to you and getting your details changed in terms of moving house. They are always good at keeping contact with any changes that may happen. Another nice touch is the welcoming staff that points you in the right direction to get things done efficiently for you.
Was introduced to the business bank manager by a friend and ever since I have set up my account…read morethere he has been in touch constantly offering help and advice. The bank itself is located on a high street which is easily accessible with easy parking. As it is relatively small there are never many queues which is always a bonus. Staff are friendly even in these times! Have used the telephone banking also which is handy when you are out of the office at clients. The internet banking was very easy to set up with the staff helping you through any problems.
This Chislehurst Barclays branch offers the most efficient and smooth-running experience. The small…read morebranch is run by a team of truly lovely people that will put themselves out to help with any queries or needs. Quick and always able to give accurate advice, I often debate traveling an extra 30 minutes just to use this branch as I know ill be seen and helped in no time at all. Thank you Chislehurst Barclays :)
This little branch is very nice to pop into when you are in a rush to do your banking. The staffs…read moreare very kind and helpful there. They have these little comment books nearby so you can write about your service that you received. I feel that is a much personalised service that they offer to customers. There is parking nearby so that is not too bad. But you have to watch out for the parking attendants that are lurking about. They offer all the services that the larger branches offer, which is great when the branch is near your home.
This branch has just recently got a make over and it is now a far more improved branch. With 2 more…read moreindoor cash machines/paying in machines, the Green Street branch has caught up in style and technology. Friendly staff as always. Much better system than the olden days, I remember waiting ages in the queue but now it's faster and still always busy the staff are good in helping you find a quicker alternative of using their systems. Well done Barclays for bringing this branch into the present and away from the dull old days.
This is my loyal bank!!! Although I have been to several Natwest banks, this one is pretty good…read more Unlike others, this one is a good size - it is neither too big neither is it too small. The layout is excellent with the arrangement of offices on one side, the customer services desk next to the queuing area and then the tellers. Although it can be busy on some days, the staff are well trained and do their job quite efficiently. You never have to keep waiting for very long until someone comes along to help you. If you have queries that staff are able to handle questions and I am well pleased with the services of this bank. Keep it up!!