Nature provided a bedbug assessment and extermination in our two bedroom apartment.
Martin provided no real inspection to confirm that we had bed bugs. He did not check our rooms or look at the bugs we had found. During our extermination, we showed our exterminator Mario our bugs, and he said that they were "definitely not bedbugs."
Mario, who performed our extermination, was extremely rude and lazy. He refused to do basic tasks like bundling up the piles of extension cords he left in our hallway and was never in our unit for more than half an hour. He loudly complained and swore constantly while in our apartment and called us "fucking kids" over and over again.
The exterminators also ran our heat treatment for 48 hours, which they admitted was twice as long as necessary, making the apartment extremely uncomfortable and costing us twice as much on our electric bill.
They provided no materials on how to prepare our apartment before treatment, or what to do after and their advice was inconsistent.
Before our landlord had offered to coordinate our extermination, I spoke to several pest control companies in the city. All of them quoted me far less for similar or better services. I trusted their recommendation and did not want to delay treatment for the sake of ourselves and our neighbours. After our extermination, I would not recommend Nature to anyone needing pest control services. read more