While we found the exterminators to be pleasant and knowledgeable for the most part, particularly Eric and Mark, we had to end our business with this company due to several mistakes they made during inspections. More specifically, we called this company several times and paid over $1400 to them to stop pests from getting in, but despite all these payments and repeat visits to our home we were still getting pest finding their way inside. We finally decided to call Orkin and when they came they found that the Go Pest inspectors had missed several external openings which explained why pests were still getting inside. After Orkin diagnosed our home and the openings they found were closed we are pleased that there are no more pests were being found inside. When we called Go Pest to discuss the problem and request a partial refund we got the run around and it is clear they do not value their customers as we were longtime customers and used them for our properties. Save yourself the hassle, and go with Orkin. read more