I was happy to meet a new stylist and made an appointment for 2 pm with Hanna. I was in the area…read moreearly so I stopped at about 12:45 to check in. A lady at the desk confirmed it was 2. I returned at 1:45. The shop is one small room with waiting and stylist all in the same open room. I was seated about 20 feet from Hanna's chair and everyone can see everyone else in the shop. At 2:30- 30 MINUTES LATE-and after I had sat looking at everyone for 45 minutes------ No one had indicted she was running behind; No one smiled No one acknowledged my presence in any manner. Being that late is bad enough, but the rudeness and lack of consideration made it evident my business was not wanted or appreciated.

Pretty much the best in the area. I've been with Kristen for 10 years now, and seen Christy over…read morethe years as well. The shop is fun, well-lit, and open. The ladies in the shop are very conscientious, and do whatever they can to make customers feel welcome and comfortable. Kristen does the best work, and I always get compliments every time she works her magic. I generally have a vague idea what I want, but overall, I see her to let her do her job without my interference. She's never let me down!

I've had my eyebrows waxed three times by Nargisa and each time she's been courteous about my…read morecomfort, quick and efficient where I still feel the comfort from her brief face rubs. Each results have made me leaving with beautiful brows that completes the beauty of my eyes.

This was one of the worst salon experiences I have ever had…read more Before my appointment even began, I clearly communicated that I wanted bangs and showed a reference photo. I specifically said that I know bangs are tricky and that if the stylist was not comfortable, I did not want her to do them. She assured me she could. She could not. She cut my bangs far too thick and far too wide--essentially from ear to ear--and then, in what felt like a panic, over-thinned them trying to fix it. The result is uneven, stringy, misaligned sections with different lengths, and hair that now starts much farther back on my head than it ever should. This is not a minor mistake--it fundamentally altered the structure of my haircut in a way that cannot be quickly corrected. To make matters worse, she was late to my appointment, and there was no acknowledgment or remedy offered for that. The lack of professionalism continued when I raised concerns. I was told, "it's not a big deal, it will grow," which is incredibly dismissive considering I have multiple family events and travel coming up, including a professional photoshoot. When I spoke to the owner, the response was, "what do you want me to do about it?" There was no accountability, no attempt to meaningfully fix the situation, and no care for how this impacts me beyond the salon chair. While I was not charged for the haircut itself, I still paid $80 for color--and that is the least of what this has cost me. This experience has cost me confidence, comfort, and peace of mind during important family moments that I cannot redo. This was never about saving $20 on a haircut. I paid far more than that in the aftermath of this experience. Mistakes can happen. But poor skill combined with dismissiveness, lack of accountability, and unprofessional handling is unacceptable. I would not recommend this salon to anyone, especially for precision services like bangs.

Today I had my second appointment at Salon Exclusive in Rogers and my stylist (Karen) was…read moreincredibly friendly and made me feel right at home. They did a phenomenal job with my color and cut--I couldn't be happier with the results! The attention to detail and care they put into their work truly set them apart. If you're looking for top-notch service and a stylist who listens and delivers, I highly recommend Karen at Salon Exclusive!

They took me right in without an appointment. They were all very nice! I had never in my life had…read moremy hair cut at a salon before so I was a bit nervous and did not know exactly what I wanted or needed for that matter. I had long hair but desperately needed a change so I told her I wanted it all cut off and for her to use her judgment on the cut to give me. When it was done I was very pleased. I have received numerous compliments. I tell everyone where I went for my cut & stle so I hope she has gotten more customers from my recommendations

Elizabeth did a great job on my hair! It's hard to find someone who knows how to cut natural curly…read morehair, but she does. She's such a sweet girl. She'll be cutting my hair from now on, Y'all go see her, you won't be disappointed.

Ms. Elizabeth Ramirez fixed me up and did what I wanted. she's great!!!! And very easy to talk to.read more

No one is there. Wt? Drove cross town for nothing. If you're out of business then say so. Don't…read morehave a phone number that just takes messages.

Raina's been doing my hair since I was a kid and I've never had a complaint! She's always been the…read moresweetest and a great conversationalist, and will fit you in whenever she possibly can. She'll bleach or dye your hair between two other customers cuts if that's the only time you can make it. Most of their customers are older or on the more conservative side when it comes to hair, so Raina's always excited when I come in asking for pinks or blues or purples or sidecuts lol. She's like a long-last aunt that does my hair.

I absolutely love this salon! I have been using their services since before they opened. Kristen…read morehas been doing my hair and my family's hair since 2011. She's incredible! We've never left disappointed and she's always willing to touch up anything but I've rarely needed it.

Do not go here if you are wanting a professional style/cut. The women that work here will tell you…read morethey've been doing hair for many years but they do a horrendous job. I went to Holly to get an ombré done to my hair and I walked out crying with highlights from my roots down. When I called the next day to speak with the owner she was very rude and told me they could not refund or help me bc the service had already been provided. I spent $100 to get my hair colored and had to go home an hour later and buy box dye to have it fixed. While speaking with the owner she talked over me the entire time we were on the phone and disputed any complain I had about my hair. She told me they did not ruin my hair and the gave what I asked. She proceeded to tell me "to have a nice life" and hung up on me. I will not go back to this salon and I will not recommend it to anyone. They are rude and entitled and do not desrve the support from this community.

Im super annoyed of this salon. I booked an appointment 3 month ago for lash extensions for a…read morefriends wedding. I got the confirmation text, and when I showed up at the salon, i waited for almost 10 minutes until someone can help me. they told me that they don't see me on schedule and later on told me my appointment got canceled. What the heck??! At least if you cancel my appointment, let your freaking customers know! I receive no msgs or call about it and apparently there is nothing they can do. If I would have know I would have look for another salon to do my lash extension. I would have get it done before my friends wedding. They just have terrible customer service and I would never go back again. Its just a total waste of my time.

I have been going to O'Shay for years and could not speak more highly of her. She always gives my…read moreplatinum blonde the "icy" look I love! During the pandemic they have worked so hard at keeping their customers safe including staying in your car until your time, temperature checks, masks, gloves, social distancing, and definitely upped the cleaning process. This is a great salon! You can't go wrong!