Laura gave me my massage, she can hit my pressure points like a jackhammer. When the pressure got intense she made sure to ask me if it was too hard. I knew immediately I needed to get my partner in here, he likes to cry during a massage. I received a hour long massage for $60 What a great deal As for the environment it's inside the mall so it's a bit loud. Bring headphones if you want to completely zone out. There are about eight massage beds in one room, no dividers because you keep all your clothes sans shoes. When I first arrived he said come back in fifteen minutes. It seemed like this place has a steady constant flow of customers because they do it right and give really good massages. read more

We've been regular customers here, but after this experience, we'll be taking our business elsewhere. The quality of the massages is inconsistent, and a lot depends on which masseuse you get. Despite that, we've continued to come regularly because it's convenient. Unfortunately, it stopped being convenient when we ended up wasting our day off because the business was not run properly. We were told to come back in 40 minutes, which we did. When we returned, the people who had been directly in front of us were just finishing their massages. Despite that, people who had arrived after us were taken ahead of us. Another customer's husband was told that his wait would be 30 minutes. Approximately 10 minutes into that wait, after his wife complained about the situation, the staff decided they were going to take her husband ahead of us and make us wait instead. Even more concerning, when we called to question the situation, we were told that those customers had arrived before us. That was simply not true. We were physically there and could see the people who had been directly in front of us finishing up when we returned. There was no opportunity for these other customers to have arrived before us, yet we were told otherwise. We understand that delays happen and that businesses can get busy. What we don't understand is changing the order of customers after the fact and then giving customers a false explanation for why it happened. Having people wait around and waste their time because the business isn't managing its appointments properly is inconsiderate and unprofessional. We're very disappointed because we were regular customers and had continued coming despite the inconsistent quality because of the convenience. After this experience, however, we'll be taking our business elsewhere. read more

Expect a VERY FIRM massage. You have to tell them up front the pressure. I did not; my mistake, haha. They do ask for tip out loud as others have commented. Prices are as expected. The massage bed is comfortable and they use an unscented/low scented oil-cream for the neck & shoulders. Their new location is upstairs left of the JCP far down the hall near the carousel. read more

okay so I don't know when my butt became my back because he was massaging that for the majority of the time then ended 10 minutes early:/ I called trying to get some kind of refund we'll see read more

Came to the mall to pick up something & felt the need to stop for a quick foot massage. My feet have been hurting more so lately & feel tense & a bit off! The quality of my foot massage was superb & best 30 min of being still & be in the moment! The place is quiet and well organized! The area is kept tidy and well maintained. I def recommend going there when at Columbia mall read more

Natural Relaxation - Time for a quick relaxing foot massage - Massage Near Me - Columbia, Maryland

This Columbia Mall massage place is great! It's a tad noisy and you can hear the Mall noise - but that's ok! I've seen several different massage therapists here and they've all been good - but of course have differing techniques. I finally found "my guy" and I won't tell you what his name is because I don't want to share. (He seems to be very popular!) If you want an affordable and high quality fully-clothed massage - this is the place! You will leave feeling just wonderful with all of those knots worked out! read more

Great massages from Leah over the years. She is caring and through. However, today she asked for 20% tip. There have been times I have tipped her more than 30% but to demand 20% is wrong. She is good but to demand money from clients is classless and unprofessional. read more

Rude. The tip should be whatever you want considering the service, without demanding, take care of your money from this place

The reason this place seems to have good reviews is that the good reviews are from years ago before the management changed. It used to be pretty good, but absolutely everything has changed, for the worse. 1) The new tables are cheap cheap cheap -- little more than vinyl wrapped around plywood. I've bought massage tables, and when you order them you can order anywhere from 1"- 4" of foam padding. I don't know where they even got these from. The guy was pounding my spine into the table so hard and I left in so much pain, that I was in pain for months. 2) THEY DO NOT LISTEN, THEY DO NOT CARE, AND THEY BARELY UNDERSTAND ENGLISH. I told him several times he was hurting me and he did not stop. THIS PLACE SHOULD HAVE THEIR LICENSE TAKEN AWAY. 3) The tables were crammed so close together that it was not sanitary. People were coughing so close to my face it was a miracle I didn't catch Covid. Anything to make an extra buck. 4) People who have the power to hurt and injure you through negligence, any type of health worker, should be required to speak and understand basic English. The tables they use are not even actually massage tables; they could be used for maybe energy work if you put a thick blanket or quilt over them but nothing else. The people who are being injured here (most of them deleted) need to get together for a class action lawsuit and/or to have this place's license taken away. I will not got back, ever, because after management changed, it is awful, and potentially dangerous. read more

My buddy and I came here after stopping by the Starbucks within the mall. This place is located on the second floor, and it is staffed by friendly people. We decided to check out what they had to offer. We opted for the 20 minute massage. There was no wait for the masseuse, which was great. There was a bit of a communication problem due to the language barrier. However, I was able to communicate that I wanted a deep tissue massage. She understood, and we gtbthe massage started. It was a relaxing massage indeed. She did a very good job, and I left the place feeling like a noodle. After a long week working at the hospital, this was the highlight of my Saturday. I would recommend, and most definitely repeat. read more

Natural Relaxation - Massage Near Me - Columbia, Maryland

This is the best massage place I have ever been to. They always get out all my knots and take very good care of you. I will keeping coming back forever! read more

Clean, affordable, and quality massage!! Used to have a membership, prefer Natural Relaxation, as I do not need an appointment. Staff is friendly and knowledgeable! Highly recommended! read more

This is the place if you're looking for a strong massage. I'm always somewhat injuring myself when playing tennis and sometimes I just need a strong massage to put me back in place. Although, it was a great massage there's just too many distractions. First, I could hear one of the masseuses telling the customer that she required a minimum 30% tip, and then when that was over, I heard some sort of argument between the workers that proceeded to last for about 5 mins. Kinda hard to be relaxed when you feel like you hear an action movie in the background. Besides that, massage was good. read more

I love this place- wonderful for a 15-30 minute stop after work, no appt needed. Lots of pressure used, u get your moneys worth!

I honestly don't understand how this place has 4.5 stars (as of 10/3/2021). They were not receptive as to what we wanted. We asked for foot massage and wound up getting a body massage... they didn't ask if we had any tender spots or if we felt there was a spot we needed work on. They applied entirely too much pressure and they even had headphones on so they couldn't hear us when we told them to lighten the pressure. It was torture! I have rug burns on my back and the person I had applied entirely too much pressure to my neck muscles, so much that I was extremely dizzy when he was done... I'm never going back! read more

I can handle an intense deep tissue massage but this guy left me with bruises! Three times I ask him to go softer and he didn't respond. Also if you are looking for a true "reflexology" foot therapy this is not the place to go. read more

One of the best massages I've ever had. The employees are taking incredibly thorough precautions for COVID. Their protections did not interfere with the service at all. The massage was amazing. I got the 60 minute $60 massage. The masseuse used the perfect amount of pressure; it was the perfect combination of deep tissue focus on tight muscles and overall sweeping movement. I will definitely be back. read more

I did a 5k two days ago and didn't prepare for it. I have been unbelievably sore so I tried to schedule a last minute appointment with my masseuse but she was booked. So I went to Columbia Mall to Natural Relaxations because I knew they accepted walk ins. Lee met me at the desk. I told him that I wanted a 30 min session ($32). Here you leave your clothes on and place your shoes, purse, and jewelry in a bin. The bin then is slid under your bed. Also know that it's an open room with about 7 massage tables. There were two other people currently being worked on when I came. I told Lee that I prefer medium pressure. He said okay and that he would check in throughout the massage. The 30 min massage includes body and reflexology. The massage was feeling so great, after about 8 minutes, I lifted up and said, "Brother, you're doing great. Is it too late to make it an hour?" He said no. I had no idea how much it would cost but I didn't care. When I tell you Lee worked.....Lee worked. From the base of my skull, to my neck, and every back muscle, he did it. He paid special attention to my spine from top to bottom. The pressure was excellent. He also gives a good butt massage with his forearms. My glutes really needed it. For the feet, he must have a fetish cause he was in there. Great foot massage. I literally got my feet done right before I came here so I think I got special treatment cause my feet were smooooooth. Lol. Overall, I was completely satisfied. I felt so relaxed and loose. I did not have the tension that I had walking in. If you are looking for something hassle free come here. Remember that this is in the mall. Although they have their own inside space, if people are loud walking pass, you will hear. Also, although two other people were in the room, it really was quiet. Lastly, this place is fairly inexpensive in comparison to your Massage Envy, Hand and Stone, etc. My 1 hour massage was $60 including tax. Lee definitely earned his tip. So stop on by. I think you'll like it. read more

Well worth the money! Sandy got into my tight muscles and coaxed them to relax and release tightness. Amazing! I am used to my weekly chiropractor visits and spa massages. This was my first time getting a mall massage and it was great! Sandy worked on the same spots that my chiro and LMT focus on and even had some same techniques for like half the price! Next time I am in the area, which usually involves a 3.5 hour drive and sleeping on a guest bed, I will stop by for a 30 min tune up for sure! read more

Today was my 2nd time here. I forgot the name of the therapist today but I told him I wanted a deep tissue massage and that's exactly what I got. It was a nice massage...average, nothing spectacular but nice. If that was all I had to say, they would have gotten 4 or 5 stars from me today but unfortunately my therapist ruined the visit at check out. For a 90 min massage, the fee was a reasonable $90 plus a couple of dollars for tax. I paid by credit card and left an 18% cash tip for my average but not spectacular massage. This is a no frills place where there are rows of tables, no privacy between tables, no water offered after the massage, no relaxing spa music, no candles or soft, relaxing lighting. Additionally, the therapists carried on multiple and full conversations with each other the entire time. It's a basic mall spa, not the Four Seasons Hotel. As such, an 18% tip is very generous. 15% would have been adequate. But this fool, I mean therapist, had the nerve to tell me it wasn't enough! He pointed to a classless sign that indicates they expect a 15-20% tip. Well, I told him I gave him 18% but he said he wanted more, he wanted 20. I should have just left but I gave him a couple more dollars and said that's your 20%. He then said he wanted $20 which is a 22.5% tip by my calculation. I think he got up from his bed this morning and left his brain and manners at home. I will not return. read more

While the massage itself was fine; I will never go to this establishment ever again. Being harassed by all the staff at the end to tip more money was not a pleasant experience nor was the lady who was rude to my minor sister who gave her what she could for her tip. And who continued to be rude after I gave her additional money for the tip. They were still not happy with that amount we ended up just leaving at that point. So my warning is if you don't leave a good tip be prepared for them all to stare, talk about you, and gestured that they deserved more money. read more

Best bang for buck massage around. No appointment needed so you can just walk in whenever you feel. They offer chair and table massages, and customers keep their clothes on. Location is inside the mall which can be louder than what I want, but the therapists are very accommodating and skilled so it's fine. For the money, you won't find better. read more

A very decent massage parlor inside the mall. It is located on upper level, near Sears. It is clean, neat, uses tables to lay down (my personal preference is reclining chair, but oh well!), good choice of music. The outside noise didn't disturb me at all. I had an older lady named Cici (might spelle something esle). Personality I love Chinese places such as this because you get a decent massage that goes beyond having elbows drilled into your joints for a very good price, and excellent feet massage. You are going to have your language barriers as most people working there speak very basic English. Be prepared to use your body language to communicate your preferences. At least I suggest you do so you can get what you want. I am certainly not shy when it comes down to my massages. After all they are not cheap, and I want to enjoy them. My advice to the business would be - use larger pillows for leg support. Consider using towels for the face instead of the napkins. All in all, it is def. going to be the place where I go at least one a month! P.S. Hubby approved as well, and he is a picky one! read more

I've tried this place recently with my son and we both absolutely loved the massage we got there. This place became our go to place where we can get awesome massage for very reasonable price. Highly recommend! read more

Annie was a great massage therapist! She helped reduce my neck pain and tight upper and lower back in just 20 minutes! I highly recommend her if you're in need of a quick appointment! read more

This place is awesome! Not only did they take us on the spot, they really know how to find and work through the pressure points needing attention. Definitely recommend and will absolutely be back! read more

Decided to stop for a chair massage at the Baltimore airport and I'm so glad I did!! David did an amazing job! Thank you! read more

It's a really good massage place. After getting massages here the tension on my muscle was relieved. I feel really relax and refresh afterward. Would totally recommend! read more

Absolutely sensational. I go for massages somewhat frequently and have never been so satisfied with the result. Being an ex-football player who lifted throughout high school and now after, I have never found anyone who provides adequate pressure to truly satisfy my body and get through the muscle, particularly on my back. Natural Relaxation was able to do it all for a more than fair price for a 40 minute massage. I would 100% recommend to anyone. read more

Recently, returned several times and a heavy set man (not the owner) provided an awesome deep tissue massage for my neck, shoulders, and lower back. I had to ask him to back off from the initial pressure, but his technique was excellent afterwards. I would now rank this place on par or better than pricier spas in terms of technique. Decor is basic and still wonder about the hand washing though. Great value otherwise. read more

They hurt you while massaging and they force u to tip high. If you don't, u face the wrath. They don't even look into eye or say thank u or hand u ur receipt. And they abuse u in their language on ur face. Will never go to them. read more

Random decision to stop and get a massage on a Saturday night. As I was wondering around the mall I came across this place. The masseur was very good. I requested a 60 minute time and she did that plus some. She did a good job and I would happily go back again. My therapist did not speak a lot of English, but I wasn't there to converse. Again very professional and very relaxing. I will stop again the next time I am in town. read more

This place must have changed owners and has really gone down hill. I was in recently and got the worst massage of my life. The guy kept working the same neck muscle for half hour and even though I asked him several times to massage somewhere else, any where else, he would not. I was in extreme pain for days. They do not speak English here and also have no idea how to give a massage. It was very crowded and the guy was huffing and puffing in my face and it was a miracle I didn't catch Covid. They also put in new cheap massage tables, so many crammed together, and they have no padding on them, just hardwood covered in vinyl. When he crushed my back into the table it was so painful because the cheap tables had no padding whatsoever. Good way to damage someone's spine. Cheap, yes, if you don't mind a damaged neck and back. I will never go back here now that they have changed ownership. read more

Came here last minute as my neck and shoulders were killing me! The masseuse who worked on my neck worked diligently to work out the knots. However, I like the other location in Arundel Mills better. Not sure if they're run by the same company. I like how you can just walk in and get a reasonable price for a message. The only negative is it's hard to "Relax" when it's really noisy outside (since it's right above the food court, Starbucks, and carousel wheel). read more

I have been having muscle spasms and bulging discs in my back so I went for a 70 minute massage rather than my usual 30 minute massage. William was GREAT! He knew exactly what to do with the muscle tightness I was having all over my body! I have not had a bad experience at Natural Relaxation in the past two years that I have been visiting for a 30 or 60 minute massage. read more