1. Willow Sage Massage

1. Willow Sage Massage

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Columbia, MD

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Willow Sage Massage

5.0 (1 review)
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Services - Willow Sage Massage

Therapeutic massage

Aromatherapy massage

Deep tissue massage

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3 years ago

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Asian Healing Spa

Asian Healing Spa

3.8
(56 reviews)
1.4 mi

I took my mother here for a Mother's Day massage. She got the combo package (30-minute body massage…read more+ 30-minute foot massage) for $90, which we paid for upfront. Before the session, they gave us a form where we could choose the pressure level, mark areas to focus on, and note any areas to avoid, which I appreciated because it made the experience feel more personalized. When we entered the massage room, the therapist did not want me to stay in the room with my mother, even though there were clearly two seats available inside. At first, they said, "Someone is sitting there," which made no sense because it was only me and my mom in the room. I asked who would be sitting there, and they went quiet before repeating that I couldn't stay. I explained that my mother does not speak English and that I needed to remain there to help translate if necessary. Instead of showing understanding, the situation became awkward and uncomfortable right from the beginning. As a customer, especially when bringing a parent who cannot communicate easily, I expected a little more patience and professionalism. Despite that interaction, my mother did enjoy the massage overall. It was her first professional massage, so she did not have many expectations going in. The therapist did pay attention to the areas she marked on the form and seemed attentive to the pressure and focus points she requested. My mother said she felt relaxed afterward, and I was happy that she at least enjoyed that part of the experience. Unfortunately, the ending completely ruined it for me. After the massage ended, as we were walking out the door, the therapist stood in front of the door and blocked me from exiting to ask for a tip. I understand tipping culture and I normally do tip for good service, but making customers feel pressured or physically stopped before they can leave is extremely uncomfortable and unprofessional. It left a very bad final impression on me, especially after the earlier issue about me staying in the room to help my mother communicate. Overall, while the massage itself was decent and my mother enjoyed it, the customer service and handling of the situation made the experience feel uncomfortable and stressful rather than relaxing. For a place that provides services meant to help people unwind, I think they should work on making customers feel respected and at ease from start to finish. We will not be returning. I would only come here if I spoke Chinese, came alone, and don't mind tipping bad service. ‍

I called to get an appointment for myself and my husband and was told that I could walk in and no…read moreappointment was need for foot massages for half an hour. Well we got here and apparently should have taken an appointment. At first they could only take one then they said take an appointment for after 2pm. There were plenty of women hanging around and we have to now drive back home 25 miles away. So gas and time was spent for no reason. DO NOT come here. They are bad at managing their own time and customer service just plain and simple sucks. Never again. I plan to make sure everyone is aware how unprofessional they are.

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Asian Healing Spa
Asian Healing Spa
Asian Healing Spa

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Nava Health & Vitality Center

Nava Health & Vitality Center

3.2
(98 reviews)
0.2 mi

I am filing a complaint against Nava Health for ongoing billing issues, lack of transparency, and…read morefailure to deliver promised services. I enrolled in a one-year membership for myself and my husband on February 28, 2025. From the start, there were problems. Prices were increased without any notice--I only discovered this at the time of my appointment. I was also promised doctor-led reviews after bloodwork, which never occurred; instead, I only spoke briefly with a nurse practitioner and received generic recommendations. Additionally, after each visit, there was consistent pressure to purchase expensive add-ons, often supported by concerning claims such as exaggerated food intolerances, "gut permeability," or potential Lyme disease, which felt more like sales tactics than objective medical guidance. More concerning is a pattern of improper charges. I was repeatedly billed for "free" monthly IM booster shots and had to call every time to dispute the charges, often spending 20+ minutes just to reach someone. These recurring, unauthorized charges raise serious concerns about their billing practices. On February 3, 2026, Nava contacted me stating that our memberships had already expired, which was incorrect, as I clearly signed up on February 28, 2025. On that same call, I explicitly declined the offer to renew. Despite this, both memberships were still charged. Only one membership was fully refunded; the other was partially refunded. Nava claims I "used services" on February 28, 2026; however, on February 20 I was told to reschedule my February 21 appointment due to provider illness. I immediately rescheduled to the next available Saturday, February 28--the only day I could attend due to work and travel. This delay was entirely caused by Nava, and I should not be penalized for accepting the only option provided after my membership had ended. After reviewing other complaints, this reflects a broader pattern of billing and service issues. I am requesting a full refund of the remaining $200 and written confirmation that my membership is canceled with no further charges.

Zero stars. My doctors did not acknowledge that my two surgeries were related to improper dosing of…read morebioidentical hormones. I do NOT recommend Nava. I would never go back.

Photos
In Columbia, MD with one of the outstanding staff members, coming off of lunch.  He shared news of NAVA expansion. Good!
In Columbia, MD with one of the outstanding staff members, coming off of lunch. He shared news of NAVA expansion. Good!
Waterfall in waiting area is so calming and beautiful
Waterfall in waiting area is so calming and beautiful
Feelin great!

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Feelin great!

Willow Sage Massage - massage_therapy - Updated July 2026

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