Great place to find healthy foods in McCall. Staff is always friendly. Price is reasonable and inventory is excellent.

We just arrived in to town and decided to grab some groceries at Natural Grocers across from our hotel. Although their prices are very high, our options in a small town were limited. Upon checking out, we were greeted by one of the most confrontational, combative and accusatory checkout associates I've ever experienced. Every one else in the store by the way was very nice. You will recognize this associate by his terribly disheveled hair, if he hasn't been fired already. It started with me not placing my items in the proper side of the checkout counter. There was no sign as to where to place the items, and it easily could have been either side. He very nastily said "put them on the other side". No problem, I did. Then he also nastily asked "do you have a bag"? I said no, and is that an Idaho law? We are in from out of town I said very friendly. He then said nasty tone again, Go grab a box over there (as he pointed). He proceeded to kinda lecture me about store policy and saving the earth or whatever his opinion was. I am for that, it is the way he said everything. Very condescending, as if I'm an idiot. Ironically, I'm the one on a 3 month vacation staying at 5 star hotels and he is bagging groceries. Our time together continued, where he rang up 3 items incorrectly, he missed the yellow discount sticker marking down the item several dollars and was not happy about making the correction. He did make that correction though. He did not advise us to sign up for discounts by just putting our phone number in, so one item rang up $2 more, so I went back to the item shelf and took a picture of the lower price, I showed it to him, and he argued that I took the item from the wrong shelf and that it rang up correctly, he argued quite a bit about in front of another very nice customer who was selecting the same item to purchase as I did. The other customer confirmed the price and even said "that's why I bought it too". He argued again with me and finally said "oh you're not a customer who signed up for the program they have. Well, I won't have to worry about the program ever again, because I will never shop at that store again. I hope management reads this review and realizes the damage one person can do to a brand. Most people in Idaho have been over the top friendly, this guy must be from New York City or LA. Hopefully he works his way out of bagging groceries and his attitude improves. read more

Recently went into Natural Grocers and was very disappointed! there were few customers and the store was slow. we bought our items and noticed some mold on two of our products. The cashier couldn't help us, they called for a manager. Nobody came, the cashier looked around and told us the lady there was the Manager Chloe. She was literally standing there talking to a local and the cashier walked over to her, talked and called for another manager. she looked annoyed. My husband and I were just so annoyed. we gave the cashier the two moldy products and said this just isn't worth it! Even the cashier told us about issues in the store with managers there, they are short on staff etc. when this store first opened it was clean, staff was friendly and helpful. I will no longer go to this store! What a disappointment! read more