No pre or aftercare instructions and no consultation offered…read more No medical history check. No consent form. They used my photos online without my consent and after I specifically said I did not want them used. Used wrong shade severely darkening my eyebrows. Did the complete opposite of what I asked for, despite me being very clear on the shape and wanting a natural look. To ensure this was understood, I showed several photos of how my eyebrows looked before falling out in places and of other microblading that I would have been happy with (in terms of shade, shape and natural appearance). Asked for payment in cash and did not issue a receipt even when I asked for one. Didn't use any topical anaesthetic (numbing cream). Photos on Instagram, Facebook and Google don't match what the microblading looks like in real life. Arrived late and rushed the procedure, with the next customer sitting down waiting next to me whilst I was still getting the microblading done. I approached both Anna and her partner who owns the L'Spa Nails salon in Notting Hill to try to resolve but they offered zero accountability on their malpractice and couldn't care less about the customer experience. This is also pretty evident by reading other negative reviews on Google, etc. Avoid, they're dangerously unprofessional.

Hi getting married in 1 month devastating and worse experience of service received yesterday…read more Travelled one hour away. I booked an appointment 1 week in advance and to show up 10 mins early before my time. Appointment at 10am, Shop closed when got their and messaged Anna no response, didn't pick up my call till 10.10am. No apologies, she didn't listen to me or explain why she was late it was just and so unprofessional and rude. 20 mins later asked us to go upstairs and she didn't have a face mask on either so we didn't feel confident or comfortable to proceed with the treatment. We said kindly we wouldnt like to proceed with this treatment and would like our £50 refund deposit back she straight away she was rude and argumentive so said she would not be going to be returning my deposit and also was insisting and pushing me to continue the process done and no apologies. She keeped push and pushing so so unprofessional. PLEASE PLEASE DO NOT get your treatments done here as I don't want you to experience the same situation as I did.

Extremely professional approach to customers that excels any other beauty salon that I have…read morevisited. The staff were all very friendly, they offer great advice and excellent service. I have noticed a considerable improvement in my skin since visiting the clinic. My experiences have only ever been positive.

Linh is a fantastic therapist - so kind, gentle and skilled. Perfect LVL lashes and microblading…read more Wouldn't go anywhere else now!

From the owner: A beauty room that specializes in eyelash extensions and lifts, eyebrow treatments and permanent…read moremake-up. The most natural-looking treatments & we make sure you leave not only looking beautiful, but also feeling pampered and relaxed. We operate in a safe, sterile and professional environment using only the best products to make you feel beautiful all day and all night long.

Run by really rough girls (not women at all). No empathy or…read moreprofessionalism towards hair loss sufferers. Just rented a room in Harley street. I'll let the pictures do the talking. Look at how my face was left...Yellow uneven lines. Faded and disappeared within 2 weeks as the treatment wasn't carried out properly using the correct ink and depth. Blamed on having alopecia! Was offered a correction treatment but was so hurt but what they'd done I could not risk anymore damage. So Incompetent not even a penny returned. Had to go through solicitors but their company isn't even registered as a makeup artist profession with Trading standards. AVOID!

Micro blading didn't work they weren't interested! It cost me a fortune , they wanted yet more…read moremoney from me to correct it ! Do not go here rip off

PROS - They accept walk-ins and prices are average for Richmond. Nail techs are all friendly…read more CONS - As much of a friendly bunch they are, the guy I had did not do a very good job on my french tipped shellac nails. I normally let nail techs do whatever but this guy was clearly in a hurry (a lot of customers were coming in during the lunch hour) so I found myself gently correcting him a few times. The hand "massage" (if you could even call it that) consisted of him putting lotion on my hands for 15 seconds and concluding the manicure session. My shellac nails chipped the next day. It was definitely a red flag when they were removing my old shellac and told me how hard it was to get off (it's quality shellac, what did they expect?) -- I should have known that their surprise was foreshadowing their products were easy to remove/chip off (therefore lesser quality than other salons offering shellac). They stopped talking in their native language when they found out I understood their language -- interesting. CONCLUSION - I had old shellac on a few nails and the lady said she would take it off for free but when the manicure session ended (the lady nail tech went to lunch and the guy nail tech took over), I was charged £3 for shellac removal - I mentioned it to him but he insisted they always charge for shellac removal. Definitely not going back!

This is a great nail bar. They accept walk-ins and bookings. They do a variety of nail treatments…read moreand the service (and technicians) are good! The pedicure chars give a great massage and the ladies who work there greet regulars like friends. Prices are good for the area. Cheaper nail bars nearby compromise service and quality for price. Don't be seduced. This is the place to go :)