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    The Retreat

    5.0 (1 review)
    ModerateMassage, Skin Care

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    14 years ago

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    Natural Enhancement

    Natural Enhancement

    3.0(3 reviews)
    0.5 miGunnersbury

    I had training with Natural Engagement a few weeks ago…read more Being permanent makeup artist for few years already , had 14 trainings and courses in past but have to say this one was definitely the best one... I can not thank and recommend enough. During one day I felt like I had five different workshops with five different people.It was very informative, all trainers were fantastic with amazing relaxing atmosphere . I have learnt a lot and looking forward to next training with NE. Thank you Daga Korecka

    I have had semi permanent eyebrows and eyeliners done twice before - both times the results were…read moregreat. However the color does fade over time, I found natural enhancement through a web search, their website looked great, and I booked my treatment with one of their "experts" charlotte. oh my what a disappointment! during the consultation when she drew the "ideal" shape of the eyebrows with a pencil prior to the actual procedure, one was significantly shorter and higher than the other. initially i tried to say "hey maybe this one should be a little longer" etc just so she wouldn't feel uncomfortable. but in the end i had to draw them myself. at that point i should have just left - how could you trust someone to tattoo your eyebrows when they lack the ability to draw symmetrical eyebrows in the first place... i have to be honest, the results are not bad to the point where i need to get a correction done. i can fill in the gaps, mask the harsh lines and soften the color with pencil or powder - but having said that, the whole point of semi permanent make up is that i WILL NOT have to use pencil or powder again! it has nothing to do with the way i looked after the treated area post procedure, certainly has nothing to do with my skin - i HAVE HAD THIS DONE TWICE BEFORE! personally i will never go back to this place again. if you do decide to go, try one of their other experts, maybe you will have better luck!

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    Natural Enhancement
    Natural Enhancement
    Natural Enhancement - Permanent makeup / tattooed eyebrows

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    Permanent makeup / tattooed eyebrows

    The You Clinic - The YOU Clinic launch Byonik Pulse Triggered Laser June 2020

    The You Clinic

    4.0(3 reviews)
    0.2 miChiswick
    ££

    In my lifetime I have had a hand full of facials, there is something incredibly relaxing and…read moreendearing about someone clarifying your face and massaging it for 60 minutes. But, never have I ever have one quite like the one I got given here. It was given as gift vouchers by a couple of my friends for my birthday and It had been almost three months since that, and with christmas holidays just around the corner it was time to use it. Its called the Aroma Plastie Facial (£57), it involves 100% natural ingredients to decongest and cleanse every single pore, it feels like it anyway. They use things like wheatgerm and a linseed mask, which are meant to enhance the product's action. As I was very thoroughly explained Declor, the aroma-skincare brand they work with, uses the principle of aroma therapy and phytotherapy (or what we call alternative medicine) to create a skin treatment that leaves you feeling in touch with every sense of your body. It's bliss, at one point I fell asleep and had an amazing dream, coincidence? I don't know but I'll come back and find out.

    Finally, a clinic that's all about me and not the beauty therapists plucking and preening every…read moretash and triangle, oh joy! Covering off just about every treatment you can think of from electrolysis to a chemical peel, the special offer of the moment is drum roll Prepay for five face or body treatments and receive one free. Valid for 12 months (cannot be used in conjunction with any other promotions). All courses are non-refundable. So there you have it West Londoners, remember it's all about YOU!

    Photos
    The You Clinic - Dermapen treatment for pigmentation and fine lines by Stephanie Graczyk at The YOU Clinic

    Dermapen treatment for pigmentation and fine lines by Stephanie Graczyk at The YOU Clinic

    The You Clinic - Reception at The YOU Clinic

    Reception at The YOU Clinic

    The You Clinic - Medik8 Skin Peels at The YOU Clinic by Stephanie Graczyk. Covid secure.

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    Medik8 Skin Peels at The YOU Clinic by Stephanie Graczyk. Covid secure.

    Wellness Lounge

    Wellness Lounge

    3.0(2 reviews)
    0.2 miChiswick
    ££

    I have spent years at the Wellness Lounge and have seen prices rapidly increase over this time. I…read morechose to remain here, however, because they have employed some wonderful people and talented nail technicians over the time. This time however, my nails were not done properly and began chipping after 3 days. Not wanting to offend the trainee that did my nails I decided to leave it. This was until 2 more nails severely chipped within the following 4 days. I called the owner to explain what had happened. As a long standing customer -who has introduced other long standing customers, even recommending another potential long standing client as recently as last week - I was told that she would repair the 3 nails; for a customer such as myself who has spent hundreds of pounds on countless treatments across maybe 5 years, I would rather expect a complimentary shellac but alas this was not to be. In fact I would have to PAY for the repair of the 3 nails as the "policy" stipulates that beyond 2-3 days, the customer must pay. Absurd! Shellac is supposed to last for 2 weeks. It was my consideration of the trainee that had me miss this window in the first place! That aside, the "policy" being referred to is yours Manager. The inconvenience of having to go back sooner than intended could have been easily pacified with some great customer service. For me this complaint is less about what you did do (deliver a poor treatment on this occasion) and more about what you didn't care enough to do! You completely abandoned any basic principles of customer care and I am more than disappointed in the Wellness Lounge. You have needlessly lost a good customer here.

    Last week i used Wellness Lounge service. They are very professional and provide high quality…read moreservice. I was 100% satisfied with their service. Highly recommended everyone!

    The Retreat - massage - Updated May 2026

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