Wellness Lounge

3.0 (2 reviews)

ModerateSkin Care, Laser Hair Removal, Nail Salons

Open • 10:00 am - 8:00 pm

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Wellness Lounge - Skin Care Near Me - London, XGL

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Mercedes G.

9 years ago

I have spent years at the Wellness Lounge and have seen prices rapidly increase over this time. I chose to remain here, however, because they have employed some wonderful people and talented nail technicians over the time. This time however, my nails were not done properly and began chipping after 3 days. Not wanting to offend the trainee that did my nails I decided to leave it. This was until 2 more nails severely chipped within the following 4 days. I called the owner to explain what had happened. As a long standing customer -who has introduced other long standing customers, even recommending another potential long standing client as recently as last week - I was told that she would repair the 3 nails; for a customer such as myself who has spent hundreds of pounds on countless treatments across maybe 5 years, I would rather expect a complimentary shellac but alas this was not to be. In fact I would have to PAY for the repair of the 3 nails as the "policy" stipulates that beyond 2-3 days, the customer must pay. Absurd! Shellac is supposed to last for 2 weeks. It was my consideration of the trainee that had me miss this window in the first place! That aside, the "policy" being referred to is yours Manager. The inconvenience of having to go back sooner than intended could have been easily pacified with some great customer service. For me this complaint is less about what you did do (deliver a poor treatment on this occasion) and more about what you didn't care enough to do! You completely abandoned any basic principles of customer care and I am more than disappointed in the Wellness Lounge. You have needlessly lost a good customer here. read more

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Adrian E.

8 years ago

Last week i used Wellness Lounge service. They are very professional and provide high quality service. I was 100% satisfied with their service. Highly recommended everyone! read more

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More info about Wellness Lounge

3 Acton Lane
London W4 5NE
United Kingdom
Chiswick
Directions
020 7666 3354
Call Now
Visit Website
http://wellnessloungechiswick.co.uk

Hours

What time does Wellness Lounge open?

Wellness Lounge opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.Wellness Lounge opens at 11:00 AM on Saturday and Sunday.

What time does Wellness Lounge close?

Wellness Lounge closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Wellness Lounge closes at 6:00 PM on Sunday.

Mon-Fri 10:00 AM - 8:00 PMSat 11:00 AM - 8:00 PMSun 11:00 AM - 6:00 PM

Services

Is Wellness Lounge by appointment only?

No, Wellness Lounge is not by appointment only.

Outdoor Amenities

Does Wellness Lounge have parking?

Yes, Wellness Lounge has parking options.

Other Amenities

Does Wellness Lounge have free WiFi?

Yes, Wellness Lounge has free WiFi.

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Qype User (nigekh…)

14 years ago

This is the first time ive reviewed anything,but feel compiled to write this.After having many massages via the groupon and kgb deal sites ive come to realise the difference between a good and bad massage.Olga is simply adorable and charming with a lovely pleasant dispasition.Being a big bloke i at first felt she would not be strong enough to perform a deep tissue massage on me,how wrong i was!! What impresses me about her is her steely determination and giving of herself to find and extinguish all the knots i had in my back.While remaining very professional throughout.For those of you use to massage i can not emphsise the effort she uses,where as the sub stardard places would just give you your hour and thats it,Olga makes sure you come out feeling alot better.I also love the fact that either herself or her friend(dont know her name sorry) always welcome you in and greet you farewell after the treatment.Something alot of places could learn from!Although it is small premises shared i think by other buisness it is calming,very very clean with a lovely atmosphere when having your treatment.If i were to be critical then it would be perhaps the signage outside could be better and maybe the foyer could do with a couple of pictures,but i say that so they can become more sucessful.Ive just returned from my second appointment and fully intend to return!!WONDERFUL TREATMENT thanks. read more

Qype User (katiep…)

14 years ago

I had the most wonderful massage and facial with Olga. She was extremely accommodating, friendly and professional. The massage was perfect; so relaxing in a lovely calming atmosphere. I had an extraction facial; it was still a nice experience and ridded my face of all blackheads without breaking out in spots afterwards, immediate glowing results. I can't wait to visiting again! read more

Qype User (newtot…)

14 years ago

I had a fantastic relaxing 2 hour experience at Wellness Lounge. A massage (catering for my special skin needs) a facial (with extraction, again catering for needs). Olga is friendly and very professional. I was almost asleep when leaving. Looking forward to my next session which I have already booked. I would highly recommend Olga and Wellness Lounge to all. read more

Qype User (Dinosa…)

14 years ago

Really happy with the service at the wellness lounge. I had a deep cleansing facial, my therapist Olga was professional, gave a high quality treatment and also provided helpful advice on how I can keep my skin in better condition between treatments. read more

Qype User (annao…)

14 years ago

Have been looking for a place like this for a very long time. Massage is something I really need and Olga is amazing at it! I also have perfect nails now, really..perfect :) Thanks to Zoya. I am the biggest fan and a regular now. Highly recommend! read more

Marian P.

8 years ago

I always visit this place to get my nails done when I'm in London. I wish I was in London more frequently so I could always get my nails done at this place. The customer service is excellent and they do a brilliant and lasting job! read more

Zoya A.

8 years ago

Out of all beauty places I have been to in London, I received the top quality and value for money treatments in Wellness Lounge as well as the best customer service in a very hygenic enviroment. I definitely recommend it. read more

Qype User (nicole…)

14 years ago

I had my waxing done here a while ago and it was great. Olga works very quickly and tidy. nothing to complain about. prices are also very good. coming back for another waxing and facial treatment soon. read more

Qype User (Kay_P…)

14 years ago

Best place around to relaxed and get pampered!!! Will definitely come back as treatment was great, atmosphere very friendly and girls are really lovely!!! Highly recommend Wellness Lounge to everyone! read more

Irina I.

8 years ago

Had pedicure and it was amazing. The skin felt soft and the cololur was applied flawlessly. All the tools were sterilised in front of me which is very importnant! The venue is very clean! read more

Qype User (Patric…)

14 years ago

I had the most amazing massage and facial over here. Can't express how awesome it was. Happy that I've found this place. Will keep coming back read more

Qype User (catde…)