I am writing to express my disappointment regarding an incident that occurred during my recent visit to your location. As a regular customer at Native Roots, I have always appreciated the inclusive atmosphere until my last experience, which I found unsettling and reflective of unconscious bias. I accompanied my adopted sister, who was treated rudely by the bud tender, Charity, simply for presenting a physical ID right after I showed my digital id. Despite my medical card, Charity refused to acknowledge it during the transaction and appeared condescending about the store's new management. The inconsistencies in the processes feel unprofessional, and confusing. Her inappropriate remarks about my sister's presence were not only unnecessary for "moral support" but left both of us uncomfortable. Such behavior does not align with the values I expect from your establishment. I hope you will address this matter, as it deeply affects customer retention and loyalty. Thank you for your attention to this critical issue. read more

My experience here left me inclined to leave my first Yelp review!! I've only smoked a few times but wanted to purchase a little for myself. I chose Native Roots and am glad I did. I steered away from edibles (maybe next time), even though they did have an enticing selection as I was mainly interested in the weed. I know the basics like Sativa vs. Indica, but I didn't know anything about CBD's or why I was getting paranoid from the Sativa strains. My budtender answered my questions honestly because she even suggested a strain priced lower than the one I initially wanted. The prices were a little more than I expected, and there was a line, but I'm still giving five stars because I felt like the customer service more than made up for it. I got the Glass Apple, and the budtender was right! Even as a Sativa, it didn't produce any paranoia!!! Thanks Native Roots, I enjoyed my first recreational visit! read more

I went to Native Roots Boulder last week, and I had one of my best experiences since moving here. I still think legal weed is pretty crazy and this is all a dream sometimes. The feel of Native Roots is very professional and calming. It feels like you are shopping for a really exclusive product, but at the same time the budtenders make you feel really comfortable, not rushed, and they really care about your experience. My budtender's name was Nate and he gave me tons of information on THC sativa patches. He was very helpful and able to recommend the best product for me. I'll definitely be going back! read more

A bit hard to find, but well worth the search. A clean, well lit and tidy space awaits those who take the time to search out this store, as well as some of the best legal bud to be had! I loved their baklava and their Glass Apple was outrageous! Normally, in any other industry, I'd bitch about the prices, but this is weed. I was happy to pay the $60 1/8th price because the fact is, you can't do this anywhere else. You want med prices? get a med card. Until then, Native Roots can suit all your marijuana needs! read more

Hands down the best place to go. ALWAYS so friendly and knowledgeable about their products. Some prices are high but the product is worth every penny. Also, they always have amazing specials. JUST ASK!!!! They will help you make sure you always make the best choice and never make you feel dumb. I always have the biggest smile on my face whenever i walk into the store; its like Cheers where everyone knows your name. I will never go anywhere else! Thank you for being so awesome!!!!!!!!!!!!!! read more

When I decided to try out Native Roots Dispensary down the street from where I work I was recieved with courtesy and respect. Not having an extensive knowledge-base about cannabis, It was very helpful and informative when their budtender Zack patiently walked me through the potency of edibles and the characteristics of indica and sativa. I will recommended this dispensary to other employees who work near or on the mall and need a friendly place to buy their cannabis. read more

Ben is a true asset to your company. He is extremely knowledgable, helpful, and is just the nicest guy. I visit on Fridays and wait until Ben is available. Love the dispensary and product, and there is never a rush at the counter even with a line. You tell them what your needs and they suggest the right product. I just discovered that you no longer have the pre-rolls on Fridays happy hour, very disappointing . Please bring it back to Friday. read more

This is my second time around visiting this store. It was just like the first time I was there. Amazingly informative staff that made me feel comfortable and gave me an experience I couldn't forget. It is a beautiful store that again, made me feel comfortable and that it was OK to be buying pot. I would recommend this place to anyone looking for a professional and classy way to buy marijuana. They had great specials and deals as well. read more

Love this Dispensary! Staff is very Knowledgeable and helpful. Great prices and the staff takes their time with you to help you select a good strain. I visit there often and everyone is very kind. I especially like talking to Kelsey. She was wonderful. Give that girl a raise lol. Will definitely continue coming here. Mike Buckley read more

This place is great, I'm a Boulder local and found everything I needed here at a great price. Awesome staff, great location, really awesome space inside. Also, they have great deals for concentrates on Wed. & Saturday, and they do weekly 1/8th & Gram specials - SOLD. So glad this place is on the walking mall, I'll be coming here a lot! read more

Great customer service! The new manager Jen that came from Longmont has really made it an even better experience. Also the bud tender Benjamin was really able to help us out with our selections, he knew all the best deals and saved us some decent money! Thanks guys definitely will hit this place up again the next time we are in town! read more

The bud tenders at Native Roots Boulder are really impressive in their knowledge base and their ability to answer questions. Adam in particular not only has a wonderful voice, but is very intelligent about cannabis and really made me feel comfortable with my first legal marijuana purchase! Also I think he's pretty cute ;) read more

I'm not sure where the fans are coming from, but as a Boulder resident I would recommend the fate of shopping here to no one. 20 dollars a gram? Maybe for shatter. Here's my two cents: If herb costs more than $8 a gram it better go up in quality sharp as the Richter scale (with each dime adding .1 to the magnitude). read more

Best dispensary in Boulder! The product is awesome and I love that there are specials every day. The staff is also the most friendly staff I've encountered. They are very informed and are great at getting to know their customers and knowing what to suggest and sell. I love this place, won't go anywhere else! read more

Not only do I love how clean and modern this dispensary looks, it also feels comfortable, and the staff is always knowledgeable and helpful. My budtender, Alex, was friendly, and had great suggestions for edibles that best suited what I was looking for. He definitely made the overall experience great. read more

Really like these guys. Have honest and smart bud tenders. Get good deals whenever i ask about them and am saving money when i use their rewards program. So great for residents snd people just visiting. Dustin is the man and many other guys who served me were great. read more

Love this place! Super sleek inside, right next to a pipe shop, easy and accessible location in downtown Boulder. Very competitive pricing for quality product, and extremely friendly and knowledgable staff. You guys will have my service from now on! read more

What an experience, I couldn't believe the level of service. I didn't even know what sativa or indica were, but I do now! Been getting twisted on some Lavender Jones, wow now that's some grass! I will be back read more

Staff is always super friendly and quick. If you have questions or dont know what to get defiantly talk with them, they are super knowledgeable and well find you what you need. read more