Phil is the shit. He's so patient and helpful. He didn't rush me he explained everything to me…read moreabout 5 times haha. And he spoke to me nice and slow for me to understand. Great guy!

Customer service sucks...not sure how many times (minimum four) we told the guy we wanted to trade…read morein an device for an upgrade and every time he confirmed what we had asked but in the end he stated he couldn't accept the trade in because he had already completed the transaction. We hadn't even paid yet and we asked him multiple times to confirm the trade in would be applied to the bill to which he just shook his head up and down that he could and he would apply it towards the end.

Fine state of the art facility and workshop. Five stars he fixed my TV in about 15 minutes. Every…read moretime my TV breaks again I head down to All-Tronics. Don't be fooled by the creepy sign All-Tronicsis the spot.

Really a great experience with All-Tronics. Had 2 TVs hung, new receiver and some other work and it…read morewent perfectly. Wayne is patient, professional and only has the customers needs/vision in mind. Will help you pick out the electronics if needed. You won't find better service.

HORRIBLE!!!! I get an error code and then after hours of calls a new box wasn't even shipped for…read moredays. They said I needed to get a service call---scheduled for 17 days later. STAY AWAY!!!

I have had DirecTV for about 20 years. Ever since being bought by AT&T, their service has gone…read moredownhill. I called to cancel my NFL Sunday Ticket BEFORE they automatically renewed it, but they renewed it anyway. When I received a bill for the 1st of 6 installments, I called to address the problem. They acknowledged that I did not have the service and that the bill was a mistake, issued a credit, and told me it would not happen again. This has been repeated now for 4 months in a row and I fully expect to have to do it for installments 5 and 6. I even spoke to a supervisor last month and they gave me a ticket#. It doesn't help that each of these calls lasts 30-60 minutes (I get put on hold multiple times and have to answer the same questions multiple times (like "what is your phone number and can we call and text it about our services" (answer always no))!

Sure. You're staff is either dishonest or poorly trained. Told one thing yesterday and a completely…read moredifferent thing today. Their supervisors hide behind policy and procedure instead of making minor manual adjustments. Because of this, after purchasing a brand new over $1000 phone, you're making my mother pay to ship it to me from NJ to NC where I live. This takes time out of her day and additional funds out of our pockets - when the easy and courteous solution was to simply ship the phone to its will be owner in NC. You have done no service here, you have done a disservice and been wildly rude and displayed a lack of professionalism. To be clear - this is not the customer service reps fault, it is their supervisors who refuse to interact with paying clients. You really should get your shit together, treat your staff better, and treat your clients respectfully.

This company is a rip-off. When you go on your account on their site, You can not see your bill…read more They will only give you your total charge. I had to call and wait on hold to find out why my bill went up. In addition, they need a credit card on file so they can bill you hoping you won't notice when your bill goes up. In addition, my wifi keeps coming and going with no explanation. It will go out for 5-30 minutes or more. (not storm related)

Subscribers BEWARE. I'm a victim of a bait and switch advertising. The advertisement that I…read moreresponded to was 89.99 per month for "Choice Package". When I received my first bill, it was higher than the advertised quote. Not only was it higher, but they are now trying to add a optional service maintenance charge of $9.99 per month. This charge was not discussed at the time I was considering Directv as my provided. Now I'm stuck for two years. My previous provided was Dish TV, who is not much better because they did the same thing,but Dish TV has better free monthly movies. Bill L

We called and made an appointment to have our satellite dish realigned because we needed a new…read moreroof. We had an appointment on Monday from 11 to 3 and the tech never showed up. He never called. And never was on the property because we have cameras all over. Then when I try to get some customer service, they only have 'offshore' representatives to speak to. So now my 84-year-old mother has not had TV since Saturday and DIRECTV is doing nothing about technician that canceled our appointment. Of course they site not having enough techs. Their service is horrible and their channel lineup is barely better than a TV with rabbit ears. Don't sign up with DIRECTV.

Xfinity phone service is incredibly cheap and reliable as it runs over Verizon's network. Oh, but…read morethere's a catch... there's always a catch with Xfinity. It seems they won't sell you a plan unless you're also an Internet or cable customer with them as well. So, basically the magic here is that they want you to dramatically overpay to the tune of +$100 for video or wifi to save twenty bucks on your phone. That's quintessential Xfinity math and why we love them so. Two very dubious stars.

Dear god have I spent a long time thinking about how to go about actually reviewing Comcast. And…read moreit's not just because I'm expecting them to shut off my house's service if I give them a totally bad review. But just in case I'm going to make sure that I don't touch the green wire while diffusing a time bomb (or was it supposed to be the orange one? McFuck!). So for starters let's try focusing on some of the good. The digital cable sure does hook up one sweet looking picture. In that regard I'm pretty sure that they're still doing it the best. the long list of movie, radio, and sports stations also provide some serious distractions (for better and worse). And hell, the On Demand option gives you the chance to catch up on random Animes during hour's where no one in their right frame of mind should be watching random Animes (Not that I ever suggested that I was in a right frame of mind - as this review may indicate.). Did I cut through that freaking wire yet? No? crud - lets go through some of that bad. Overall I pretty much liken Comcast to The Empire in Star Wars. right now when it comes to cable and Internet here they're pretty much the grandmasters. Verizon and -are their any other options?- are getting there, but they're not really much of a rebellion (I liken them to Jabba the Hutt and his crew - only not as fat and sluggish or as bad ass as Boba Fett!). So in the mean time they're pretty much at the top and in some ways they can do what they want. it's been documented that they've pretty much controlled the bandwidth they give out from time to time. There's also times where they'd probably rather offer Jedi mind tricks like giving more channels and phone lines instead of gaining a terminated member when you're dissatisfied. Maybe if I went for that blue wire - and still nothing! OK in the long run Comcast has pretty much been going strong since the 80's - therefore it's pretty much been around as long as I can remember. So it's made it's fair share of milestones and innovations - and the majority first happened around Philly. It also dishes out an uncanny amount of money to charities, fund raising, and year long entertainment event's. so it gives a significant amount of money that it makes back to other things. So love it, hate it, or just find it the best of whats out there currently, you can't deny that it has done some good. Now I have to watch some more Anime!