1. National Roofing

    1. National Roofing

    0

    Albuquerque, NM

    National Roofing

    4.1 (9 reviews)
    Open Open 24 hours

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    Services - National Roofing

    Roof inspection

    Moisture control installation

    Moisture control repair

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    Ask the Community - National Roofing

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    Premium Roofing

    Premium Roofing

    2.0
    (2 reviews)

    I can understand Mark's frustration. The estimator was quick to respond, but had some confusion…read moreregarding ridge vents for a metal roof. I don't need one. Also, the company is experimenting with AI and most of the time you end up communicating with one of these entities who have human names. I would guess part of Mark's problem was the new technology not coordinating with its human counterpart and creating glitches in scheduling. I also suspect the AI technology is creating problems with their phone network. When I called the office and spoke with an actual human being, there was static or disruption on the line that made it difficult to hear. It also seemed I was being given unrealistic time frames. I assume it's one of those situations where the estimator tells you what you want to hear rather being upfront so I can have a realistic expectation and plan accordingly. Anyway, I was going with the company, but have never heard back. Actually, I did hear from their AI who asked if I would recommend the company. I said "no" and then AI wanted me to call them and I said, "no" to that too.

    After no response from a local roofer, we contacted Premium Roofing for an estimate on some…read morerepairs. They were quick to respond and had an estimator on-site the next day. We accepted their offer and were told that work would be done in a few weeks as repairs like this were done on Saturdays. When we got the date, I called the day before to confirm and was told to expect workers early the next morning. That afternoon I received an email moving the work from Saturday to Sunday. After some discussion we agreed to Sunday with multiple assurances that the worker would do a good job for us. On Sunday, nobody had arrived by 10:00AM.. I called the company and only got a recording as nobody was in the office on Sunday. Monday afternoon I received a text from Premium Roofing apologizing for missing the assignment and offering to come the next day. I declined the offer as I had already lined up another company to do the work. Monday evening I got a call from Joel Monge, CEO of Premium Roofing with more apologies and an offers to perform the work immediately, even to do it at no cost or to cover the payment to another company. I thanked him for the offers, but I had lost faith in his company after waiting, rescheduling and not showing up. Mr. Monge made very reasonable efforts to resolve the issues, but having lost faith, everything was declined. I would normally not give anything more than a 1 star rating for this type of response, but Mr. Monge's heartfelt efforts to remedy shows a very good intent.

    Rhino Roofing

    Rhino Roofing

    2.6
    (30 reviews)

    We called Rhino Roofing to fix a small leak in our detached garage. Instead, they convinced us that…read moreour home had hail damage, even though we'd had no prior issues. They contacted our insurance company directly (which led to an increase in our premium), and it was determined that only the parapets needed replacement. Rhino charged over $11,000 for that limited work, we paid a $1,000 deductible. Shortly after, we experienced five major leaks inside our home. We had to cut holes in the ceilings of three rooms to release trapped water. Rhino came out once to patch the ceiling in one room, then ignored our repeated emails and phone calls regarding the other two. Fast forward to this year: the parapets they installed are now cracked along the entire perimeter. Multiple reputable roofers inspected the work and all said the same thing -- "whoever did this used the wrong materials and did it incorrectly." When I called Rhino, the conversation was uncomfortable. They offered to redo both roofs with foam at no cost, but after researching foam roofing, I learned it can cause serious problems if not correctly applied. I asked to split the cost of TPO instead. They agreed, but then sent a proposal that was higher than other companies' full quotes and only offered a three-year warranty. All other companies offered at least 10. Charlie said it was because we were not paying "full price". We reached out to Charlie, the general manager, to discuss this -- he never returned our calls or emails. After realizing Rhino's work was both negligent and overpriced, and that they would not stand behind their work, we chose to hire another roofer. My advice: Be very careful before hiring this company. Do your research, get multiple quotes, and listen for common feedback from other professionals. In our experience, Rhino Roofing overcharged, performed poor-quality work, and failed to take accountability, even under "new management," which appears to include the same people we originally dealt with.

    The company Combes the neighborhood looking at roofs and then approaches the resident to get them…read moreto commit to a new roof, do I did that and got approval from my insurance company. The adjuster came by and submitted the estimate but it was for repairs only so the company didn't care much for that answer so they ghosted me. Unless they get a job for an entire roof, don't ho your breath

    National Roofing - roofinspectors - Updated July 2026

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