I have been going to Upper Darby Pharmacy for at least 10 years, and Mike and his staff are the…read morebest around. They are super friendly, attentive, and know just about every customer by name. They seek to get the best prices for medication, and are very knowledgeable about medication. They truly are a great team, and I would 1000% recommend this pharmacy to anyone around.

This small neighborhood pharmacy is the best! Not only was the staff friendly and helpful, they…read morewere more than willing to quote me a price over the phone for a medication. Unlike most other pharmacies, their pricing was not some clandestine secret, which gives me hope that we can have more transparency all around. Additionally, they stuck with the original quote on my purchase of the medication. All-in-all, this was a fantastic experience. I may be moving more of my prescriptions there. Be prepared, their hours are Monday-Friday, 9-5, so they can be a little tricky to schedule.

Best pharmacy I have ever been to. Beth the pharmacist is great, she really cares about her…read moreclients. Store is clean, employees are friendly. I would recommend them to anyone who wants a personalized experience.

This is a mom and a pop pharmacy which was the first business I saw when we moved from West…read morePhiladelphia to Upper Darby in 1967. WHOA! that was a really long time ago and for it to have remained in my brain that long it must be a great place. There were no chains so you really got to know your local pharmacist. My experiences with Mr. Pepper in the 60s , 70s and early 80s were very good ones. Back in the 60's when your child walked everywhere it was common to send your 8 year old child to pick up prescriptions, greeting cards, pain relievers Bandages ( We had 10 kids) and various sundries. Also, we i suspect a few times our family account might've been in slight arrears in those days but the beauty of this being a true mom and pop was that things were always resolved in a friendly, neighborly way. Fast forward to the 90s and 2000s and I'm not sure if it's still totally in the Pepper family still but my interactions with them as an adult have been pleasant and efficient. Just the other day an elderly friend of mine got turned away from a chain when she showed up for an appointment for her booster because they were overbooked. I got her in the car and I drove her to Pepper's because Pepper's is in her neighborhood. They were kind, caring, respectful toward her and happy to have her business. Try getting that at a Chain. Over a half century after my first experience with Pepper Pharmacy I continue to see That's its still a vital part of the Lansdowne and Upper Darby communities. Here's hoping it stays that way for many years to come.

Pharmacist is very helpful. Hours aren't great. Close early Saturday and not open Sunday.read more

One of the best pharmacies I have dealt with. They're always accommodating and when they are out of…read morea medicine (which rarely happens) they provide it the next day( and they deliver!). I have been their customer for years and I get everything i need from there from my insulin to my sodium carbonate through my other 19 medicines.

Okay this is my favorite pharmacy in West Philly / Cobbs Creek / Haddington area for many reasons…read more They are full service, they have a huge safe parking lot right in front, they have a ton of convenience store items & pharmacy supplies. And they work with your insurance AND will call your doctor to get prescriptions AND deliver to your home or office. And they can do consultations. And I can get the big ticket medical supplies there (like walkers, canes, crutches, etc.) covered through medicare. It's a one stop shop for everything I need. And BTW there's gas station / convenience store right next to them. And the Market St. & 63rd St. metro stop half a block away.

This establishment is horrible…read more I went there today, Friday September 5th 2025, I entered the facility at 9:30 to Refill a prescription. The hours on the door stipulated ...9:00 -5:00pm..... Okay, I thought the pharmacist was running late. However, a man was sitting in l be pharmacy. I asked him when the pharmacist would be in... His response was "I'm not sure"

We stopped in to meet the pharmacist, today, his name is Monty. He was very friendly and…read moreaccommodating. Monty told us that their hours are from 9am-5pm and on Saturday from 10am - 2pm. We were told that if you wanted to transfer a prescription that it would be very easy for him to help you with. All he needs to do is call the pharmacy and tell them that you are going to switch, or you can call yourself. They have Immunizations and free delivery on your prescriptions. They speak multiple languages such as English, Korean, Punjabi, Hindi, and Spanish. Wow, isn't that amazing. In addition, they sell some paper products, over the counter supplements, and hygiene products. The store was clean inside and out front.

The store portion itself is OK. Definitely in need of a facelift but a serviceable CVS. I also like…read morethat they have the self checkout lanes. It makes getting in and out a little easier if the store is busy. The pharmacy though? Hoooooo boy. What a joke. Now I will say, every person in the pharmacy I have interacted with has been (usually) fairly helpful and pleasant. It just seems like the place is woefully understaffed at all times for the number of customers they service with their pharmacy. Doesn't matter if I come in after work on a Monday or late night on a Thursday or early on a Sunday morning...the line is always at least 3 deep (usually more). Things haven't been filled in a timely manner or I have to call because there is some sort of issue with getting it filled. And oh, the many many minutes of my life I have lost on hold with them. If my call gets answered in under 5, it's a small miracle. And it's been like this for the 2+ years I've been going to them to get prescriptions filled.

Honestly one of the worst customer service experiences I've ever had. I asked a simple question and…read morea white male employee immediately caught an attitude and started arguing with me for no reason. Completely unprofessional and disrespectful. On top of that, the store was dirty and unsanitary -- I literally saw rats fighting in the back of the store. That alone is unacceptable for a pharmacy and retail store. I will never be coming back to this location again and would not recommend it to anyone.

Let me begin with what led to this post, they haven't responded to my calls in two weeks! They are…read moreresponsible with filling medication that my health depends on. I have tried to get my medication transferred out but they will not pick up the phone for other pharmacies either. This means that I am going without my medication. I hope that people understand the justification for this one star review. At first I thought they would be a nice change up from the big corporate pharmacies but they have declined significantly. I would highly advise against bringing your medication to this pharmacy. Hope that no one else finds themselves in the position I find myself in today. One love, peace out.

I planned my booster appt 2 weeks in advance at a diff store. It was cancelled the night bf so I…read morethen found another appointment. Which then was cancelled. So then I found 2 appointments for last night at this rite aid which I have never been to. It was easy to schedule, and then easy to find the store. It has a huge parking lot - def a plus. We walk into the store and there were so many people in the pharmacy line. The line looped thru the store - and we got at the end behind about 20 other people. It was crazy. And then we waited and waited to reach the front. And as we waited - I could not believe how many people were rude to the pharmacists. Just people cursing them out. I have never seen anything like it (well except at my job but I didn't know this behavior was tolerated anywhere else). We finally reach the front and were told to sit and wait to receive our shots. They did not have them ready so we had to wait a long time. In their defense - the workers were def over worked and the store was understaffed. Anyway, the very kind pharmacist comes out and was very helpful for me and gets me my shot. He couldn't locate my boyfriend's insurance in his system bc somehow he didn't have access to that network's data base. Which it is one of the biggest pharmacy insurance groups so I'm not sure why - but he said sometimes Rite Aid's system has problems w this. ugh. So bf didn't get his shot. After 75 min of waiting we finally left w one out of 2 shots we scheduled. (and if you are wondering - we were polite the whole time - no rudeness and no cursing lol). Also, the floor of Rite Aid looked like it have never been swept or mopped. It was so disgusting. And there were flies everywhere inside.

Wow!! After all of the riots and craziness that happened in West Philadelphia! This store has…read moregotten a major makeover and it looks amazing inside now. It's well lit, spacious and super clean! A lot of Rite Aid stores were closed or Pharmacies only for a while. It's great to have this one back open and refreshed! Stop in and check it out!