I had an emergency and needed to get my vehicle unlocked. These guys were incredibly helpful and…read morecame through when no one else did. I called multiple towing companies, but they either didn't answer or couldn't help. I'm so grateful for their quick response, especially on a Saturday. Their service was professional, and the charge was very reasonable. Highly recommend them for their reliability and excellent service. Hopefully, they will maintain quality and reasonable prices:)

Update as of 9/2015. I ended up buying my 2nd vehicle off of Brads in April of 2014. Its now been…read moreover a year since i purchased it and i have put over 20,000 miles on it. I typically do not buy from dealers but again, they happened to have exactly what i wanted and due to the turbo and awd i wanted to be sure i had at least a small warranty window. I ended up buying a 7 year old 96k AWD Volvo. For the age and mileage the car was very clean, 1 owner. i could tell it was hand picked with care. The sales lady was very nice and pleasant, her name eludes me. I was able to call them ahead of time and get in their late afternoon and get out the same day with my car ready to go. A+ there! Title on spot, no BS. The only issue i had, was about 3 months after i purchased the car (when i finally got it on a lift) i realized that there was NO Driveshaft!! Yes seriously it just didnt have one, hence making it only FWD. Since i was out of the warranty time frame, Brads was still kind enough to get me a shaft. I did have to pay to have it put in myself, but legally i think they could have told me to pound tar. So it was nice they helped at all. Other than regular maintenance, in the 20,000+ miles i have driven it i only upgraded to Factory Volvo BBS wheels and I had to do a front strut assembly. Car has been great to me! Really i cant complain. I would suggest Brads to anyone. Time and mileage tested, Nice cars

I bought a used Honda Odyssey from here around April of 2022. So far, the car has still been good…read moreand has not had any major issues to this day. I was thankful for their transparency throughout the process of purchasing the car. They were even willing to accommodate my different requests, including an extended test drive, taking the car in to a repair shop of my choice. They were willing to perform all the repairs recommended by the shop that I took the car into without charging it to me.

Everyone is so kind and so helpful! They have great deals and are always quick at responding and…read moregetting you in if you need any help with repairs. I have gone back many times and always have a positive experience.

We were there looking at the vehicle. There's we're no sales representative coming out to help us…read moreif we need any assistance. It was disappointing. I'm not ever going back there again.

The Inskip Warwick Collision Center is Top Notch! Not only are they great at fixing the imports…read morethat they sell on the lot, but they just did an amazing job fixing my 2017 F-150. There team of aluminum experts has the best certifications in the state and it reflects on there work. On top of the fact that the Work was stellar, the customer service was top notch. They make you feel like family and keep you informed throughout the entire process. Taking your vehicle anywhere else for collision work is a mistake!

WARWICK COLLISION CENTER STORED MY DAMAGED VEHICLE IN AN EMPTY PARKING LOT NEXT TO HOME DEPOT ON…read moreBALD HILL, MICE LIVING IN CAR AND I WAS CHARGED $2,500 FOR THIS STORAGE!! I was rear-ended by a truck and brought my vehicle in for a quote and what I hoped would be repair to my vehicle. I was informed by insurance company that vehicle was deemed a total loss and that I needed to pick up my vehicle (still drive-able) and return my rental. When I attempted to pick up my vehicle, Christine from Warwick Collision Center refused to let me take my vehicle. She said I could not retrieve until my insurance company paid for the cost of the quote and storage. Unfortunately, it took several months before this was straightened out between the two insurance companies. Warwick Collision Center kept charging $30 per day for storage while this was being sorted by the insurance companies. In the end, there was an additional $2,500 in storage charges that ended up getting paid by me. I contacted Christine and requested that this amount be credited and she said she would check with her Supervisor. I never heard back from Christine, and she failed to return several calls that I placed. In addition, my vehicle was not stored in a garage. When my wife went to retrieve some personal items, it was located in an empty, uncovered, security-less parking lot next to Home Depot on Bald Hill Ave. The battery was dead, the electronic key to the vehicle was broken. The vehicle was not protected from the elements due to damage to the trunk. When my wife opened the trunk, there was a family of mice living amongst her belongings. I advise that you think twice before doing business with this company due to their lack of integrity and professionalism.

The Best paint a body shop! They stand by their work, even YEARS later…read more I had my Jaguar XKR repaired at Pacheco's in 2011. Due to overseas military duty assignments and deployments I had the car in storage for most of the past 5 years. For whatever the reason, when I took it out of storage this past summer, the paint on the front end was no longer adhering to the plastic fairing. I contacted the shop and told them my story - mind you, this is 5yrs after they completed the repairs - Kim Pacheco called me personally and they paid for my car to be shipped to RI from SC, completed the repairs and shipped it back to me free of charge! I'm blown away to say the least. I've had a few different vehicles painted over the years and I can tell you this is where you want to take your car. Pachecos does great work and has proven to go above and beyond any normal expectations to guarantee their work. I highly recommend this paint/body shop to anyone with the highest degree of scrutiny in craftsmanship.

Absolute hacks. This crap excuse for a body shop had my wife's BMW X5 for over two months. The…read morerepairs totaled over $33k. No proactive updates, no timelines, nothing. No communication from Pacheco at all unless you call them and they don't provide any accurate information. We finally got the BMW back and less than 24 hours later, while driving the vehicle gets a "drivetrain malfunction" warning and shuts down. This happened on the 4th of July when nothing is open and it was very hot out. The vehicle would not start, and had to wait hours for roadside. My wife and 4 year old were stranded due to this body shop reassembling the vehicle incorrectly. My wife's family knows the owners of this shop so she took it there against my wishes of bringing it to the BMW dealer. Big mistake. I'm livid with this shop and they literally put my 4 year old daughter in danger. This literally just happened today and my blood is boiling. Seriously F you to Pacheco Automotive. Scumbags

PD team did a masterful job matching my super bright (yet ten years old) blue Subaru color when…read morethey replaced the rear bumper. other shops said because of the hue and age of the car a color match would not be possible. PD Autobody did the body work and it's a perfect bid. They also completed the repair for a lower fee. This is a very capable and fair place to get car work done.

My wife and I have taken our cars to PD Auto Body for years. I have a ton of mechanic friends, but…read moreI always opt for Phil instead. Everyone there is knowledgeable, considerate, and trustworthy. But, more importantly, Phil always shoots you straight and gives you an incredibly fair price. Despite always being busy, they always have a quick turnaround time. And if you're ever in a market for a used car, you should check them out, too. My brother purchased a Volvo a couple years back and got a great deal on a fantastic car. I've recommended PD Auto Body to my friends and family, and I definitely recommend them to you.

Ray the boss of Alcon Auto body is one of the rudest business people I've ever met. You can't tell…read morehim anything about parts. He won't give you a free estimate.He now charges $50 for it . He doesn't want to be transparent. He is not affiliated with the BBB because he doesn't want them telling the complaints. Everyone gives him a good rating because Ray a good con artist. He over charged me on my because he knows the insurance company is going to pay for it. He charged my insurance company $3000 just to paint a scratch door. That's why he does good work . No other auto body charges you $50 for what is supposed to a " Free estimate" He has to rob the insurance companies to stay ahead of the game. I will definitely not ever go back to that crook. The Feds should be involved in. Maybe after I post it then they will be watching him.

I needed some body work done on my car and being new to the area I wasn't quite sure where to go. I…read moreread a few reviews about this place and decided to take a chance. Alcon really knocked it out of the park!! Their work is impeccable and the pricing is very reasonable. I would go back in a heartbeat. Thanks to Ray and all your staff!!

Quality was excellent. My car looked close to the first day I purchased. They also cleaned the…read moreinterior. Wonderful job.

They dont even deserve 1 star. Be very careful they will scam the shit out of your insurance, and…read morewill do a Mickey Mouse job on your car. They also rig their gas at American Petroleum down the street from the auto body. When you use their gas you will notice your car stutter.