Everyone on staff was super helpful and made the entire process easy. Low pressure environment…read moreunlike other car lots where salespeople push and push. They all have a great attitude and are there if you have any questions. HIGHLY RECOMMEND

This is the first time we bought a car from a used car dealer and everything went well. Jace and…read moreAnastacia make a great sales team and they both helped us with the buying process. They were both very friendly, knowledgeable, and easy to work with. Jace explained everything to us in detail and made us feel comfortable during the time we spend there. Buying a used car can be scary, but this team made it an easy and pleasurable experience.

Excellent experience buying a car here . Our salesman helped us for a couple weeks with trying to…read morefind the exact car we wanted . Kept in contact with us thru the entire process giving us updates along the way . Give this place a try if you're looking for a used car . They can ship cars from many locations to here. Ask for Korey. He was wonderful ! Took such good care of us .

From the owner: Enterprise Car Sales in Knoxville makes buying your next used car easy. Search our inventory of…read morecars, trucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

te (bathrooms too). I've always brought my smaller children (4,5, 7) with me and from management,…read moreto finance, to service, all of the staff have gone out of their way to make us not only feel comfortable but like family, I love it. Since I'm military, I've lived a ton of places and have gone through the song & dance of 100 different dealerships... I'll tell you... I'll never buy a car from anywhere else. The process at FOX TOYOTA is streamlined, everything is put on paper up front. No "magic pen" that puts down mystery dollar amounts and fees. No "computer errors" in finance that load more fees...Walt is 100% forthcoming with everything and has no issues breaking down anything from vehicle specs to financial terms. The WORST feeling is to drive away from a dealer in a vehicle you aren't completely satisfied with with a sinking feeling about the finances behind it... I've been there, BUT , never at FOX TOYOTA. Everything about them is fantastic and I'm a customer for life. !! Thank You Walt & Fox crew This is the 3rd Car I purchased from this location with Walt... first off the dealership itself is immaculate (bathrooms too). I've always brought my smaller children (4,5, 7) with me and from management, to finance, to service, all of the staff have gone out of their way to make us not only feel comfortable but like family, I love it. Since I'm military, I've lived a ton of places and have gone through the song & dance of 100 different

I had a great experience buying a vehicle from Fox Toyota. My salesman, Bryson was knowledgeable…read moreand personable and explained everything throughout the process, down to every number, which was a big help considering I'd never purchased a vehicle on my own. I didn't feel pressured making any decisions. All the employees I spoke with were friendly and helpful. The engine light came on in my car 3 days after leaving the lot and when I called, they took it in same day free of charge and provided me with a loaner car until they can solve the issue.

If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

The project was to install a new headlamp assembly for my Lexus GS300 2005. First he quoted $300…read morefor the job and when I declined he lowered it to $200. It was a bit of struggle for him to take the old assembly and put the new one. On the road the left blinker is dead and I have asked him to fix it but he wanted to charge me more. I don't think this professional to charge more to fix a problem that have been caused by him. I will definitely not use his service again.

Great communication and effort !! I love this car dealership he was honest and trustworthy.read more

Warning to Carriers: Payment Refusal despite Proof of Delivery…read more I am posting this as a formal warning to all auto transporters. Our company, Mountain Transport, LLC, accepted a load for Wheels Auto Sales in Knoxville with an explicit agreement that we would be paid upon delivery. When we arrived at the lot to drop off the vehicle, no one was there to meet us or provide the payment as promised. Because we trusted they were an honorable, professional company, we completed the delivery and documented it. We have time-stamped, GPS-verified photos of the vehicle successfully delivered and sitting on their lot. Despite having the vehicle in their possession and adding it to their inventory, Mike and the management team are now refusing to pay the transport fee and are ghosting our professional attempts to collect. This is a clear case of theft of services and a total breach of trust. We have initiated a formal complaint with the Tennessee Motor Vehicle Commission and are pursuing legal action in Knox County. Do not haul for this dealership unless you get paid upfront.

First I would like to say that giving bad reviews has always been hard for me. I'm the type of…read moreperson that hates to say negative things. However, I would be doing the world a disservice if I didn't warn others about this dealership. In September of 2017, my husband and I purchased a Chrysler 200 through this lot. We financed this car through the lot's partner, a company called Credit Acceptance Corporation. After doing some "paperwork with Credit Acceptance", we were informed by the dealership's owner that my husband would need to pay $3,000 down if he were to buy the vehicle alone. Or, with me as a co-signer, we would need $2,500 as a down payment in order to finance this car. We agreed, paid our money, and the dealer rushed us through the paperwork. (That should have been a red flag.) In August of 2018, we decided to trade this car in for something new. It was then we discovered a number of things. 1) That I was not actually the co-signer for my husband, but rather I was listed as the primary buyer--something we were not aware of. 2) My husband was actually approved by Credit Acceptance to finance the car with $0 down. Our dealer had actually pocketed our $2,500. 3) Our dealer had given our vehicle a 20,000 mile warranty and did not tell us. Bumpy the time we found out we had a warranty on this car, we had already exceeded the mileage. 4) While financing this car, we almost always mad me our payments on time. However, during financially tight months, we sometimes were a day or two late. If we were ever even a day late, we would receive 5+ harassing phone calls each day, starting at 8:00am. Buyers please beware.

Just an update, I bought that damn truck and love her! Love ya, Nick! Keep doing what you do man,…read moreshe's a top! Upgrading her a bit here and there to make her mine, couldn't be happier!

Really nice and great people! Dropped off my truck to have an issue fixed and ceramic coated and…read morethey had it all done in a day and delivered it back to me!

Customer service is the absolute worst. Making promises they cannot keep. Promised a detail job,…read morepromised my glove box to be fixed it's still broken, and worse than it was before. I'm beyond pissed. After services, they had the nerve to ask me to not give below 5 stars!! How insane