This was my first time buying a used car and honestly very glad I came here. From the start with…read moreShushan she was extremely responsive and helpful with the car I wanted. We went down and test drove it and fell in love with the car. With all used cars not everything is perfect, there was a few things that needed attention on the car and Vahe went above and beyond to fix everything I had concerns about. Just want to say thank you again and it was a pleasure doing business with you! Would definitely recommend this place.

Everyone on staff was super helpful and made the entire process easy. Low pressure environment…read moreunlike other car lots where salespeople push and push. They all have a great attitude and are there if you have any questions. HIGHLY RECOMMEND

I traded in my 2020 Chevy Silverado High Country at this dealership on December 8th for a Ford…read moreF-250. At the time of the deal, I owed more on the Chevy than they were willing to allow for the trade, so $8,000 in negative equity was rolled into the Ford loan. Both vehicles were financed through TVA Credit Union. Three weeks later, I discovered that my Chevy truck payment was still being drafted from my bank account. After contacting TVA, I learned that the dealership never paid off the original loan, meaning I currently have TWO active auto loans for ONE vehicle. Even worse: * The dealership still has my Chevy * They have listed it for sale on their lot * They do not legally own it, because the loan was never satisfied * As of today, they are holding a vehicle worth approximately $31,000 without paying for it This has put me in an impossible position: * Make two truck payments * Or miss a payment for the first time in my life and damage my credit, through no fault of my own When I attempted to resolve this: * I was hung up on * Staff became rude and dismissive * Calls are now ignored * I have effectively been blocked after asking legitimate questions There was also a verbal agreement made at the time of purchase regarding new tires for the Ford. I was offered either $900 off the price or replacement tires. I chose the tires. That agreement is now being denied. While I acknowledge that was verbal and on me for trusting a salesperson, it further demonstrates the lack of integrity involved in this transaction. This dealership has: * Failed to complete a trade-in payoff * Listed a vehicle they do not own for sale * Caused financial harm and credit risk to a customer * Refused to communicate or correct their mistake This has been the most stressful and unprofessional car buying experience I've ever had UPDATE: After having my truck in their possession for over a month, and after failing to pay off the lien, the dealership is now telling me to obtain a payoff order for the loan. This is despite the fact that the payoff amount and lender were already documented in the Buyer's Order they prepared and signed. Attempting to shift responsibility back to the customer after a month of inaction further demonstrates negligence and bad-faith handling of this transaction.

We bought a car from NCA last fall. It was the most painless car buying experience I have ever had…read more Kirill was so helpful and did not give us the hard sell or hold us hostage with stereotypical car dealer nonsense. Go in educated about the car you want, and it will be a great experience. The car has been great too - a 2017 Ford Fusion.

Excellent experience buying a car here . Our salesman helped us for a couple weeks with trying to…read morefind the exact car we wanted . Kept in contact with us thru the entire process giving us updates along the way . Give this place a try if you're looking for a used car . They can ship cars from many locations to here. Ask for Korey. He was wonderful ! Took such good care of us .

From the owner: Enterprise Car Sales in Knoxville makes buying your next used car easy. Search our inventory of…read morecars, trucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

First and for most Thank you Scott , you were kind and not pushy , willing to negotiate the price …read more This is the second used car I got for them in 4 yrs first was a tundra very clean very nice , this one is a pathfinder also very nice and very clean. Their warranty for use cars I think is great . Also the maintenance plan . Fox Toyota is the no 1 car deal in East Tennessee

Fox Toyota does a good job once you actually get checked in! I have been a customer for over a…read moredecade and now when I drop my car for service it takes over 30 minutes to even get checked in with a service advisor while sitting in my car waiting! Fox Toyota needs a better check in process!

If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

We had a car battery issue and being that we were on vacation, I had no tools and it was close to…read moremidnight. Tre responded immediately. He picked up the battery needed for our vehicle came to our location and had it swapped out in under an hour. This man had a great attitude and was very kind, considerate, and polite. He saved our vacation! I hope that I will not need mechanical services again, but if I do, I know exactly who I'm calling! Thank you Tre!!!

Great communication and effort !! I love this car dealership he was honest and trustworthy.read more

Warning to Carriers: Payment Refusal despite Proof of Delivery…read more I am posting this as a formal warning to all auto transporters. Our company, Mountain Transport, LLC, accepted a load for Wheels Auto Sales in Knoxville with an explicit agreement that we would be paid upon delivery. When we arrived at the lot to drop off the vehicle, no one was there to meet us or provide the payment as promised. Because we trusted they were an honorable, professional company, we completed the delivery and documented it. We have time-stamped, GPS-verified photos of the vehicle successfully delivered and sitting on their lot. Despite having the vehicle in their possession and adding it to their inventory, Mike and the management team are now refusing to pay the transport fee and are ghosting our professional attempts to collect. This is a clear case of theft of services and a total breach of trust. We have initiated a formal complaint with the Tennessee Motor Vehicle Commission and are pursuing legal action in Knox County. Do not haul for this dealership unless you get paid upfront.

BEWARE! DO NOT BE SCAMMED!! Drove 2 hours to pay cash on a vehicle here for my 16 year old daughter…read moreand the car we purchased made it around 150 miles before problems arose. Now it's gong to cost way more than it's worth to fix the vehicle. Called the dealership and they said tough luck and have a nice day. This is extremely bad customer service and care. I even talked with the dealer while buying the car about how I really just want a reliable car for my daughter to keep her safe and not get stuck on the side of the road and he agreed on how important that is with out thinking twice about selling me a car with problems. Sadly they don't stand behind their business or product once cash is in hand. I strongly urge buyers to look elsewhere!

From the owner: Welcome to Tennessee Auto Network LLC, located in Knoxville, TN, your number one source for quality…read moreused vehicles. With our impressive inventory of cars, trucks, and SUV's, we're sure to meet your needs and budget. Our team is made up of automotive professionals you can trust and we guarantee a hassle-free, satisfying car buying experience. We look forward to serving you in the near future!

BUYERS BEWARE!!! I…read morerarely leave negative reviews, but I believe consumers deserve to know about my experience. In May 2025, my wife and I purchased a 2025 Ram 1500 from Gary Yeomans Ford Knoxville. Before the purchase, we repeatedly advised the dealership that we already had financing through our own bank and did not authorize the dealership to run our credit. Despite that, hard credit inquiries later appeared on BOTH my credit report and my wife's credit report. The dealership later acknowledged that the credit inquiries were made without our authorization and described the incident as a "mistake". The matter is now the subject of pending federal litigation. I have since learned of at least 3 other individuals claiming similar issues with Gary Yeomans Ford Knoxville. Unfortunately our problems did not even end there. The truck was sold with a non-OEM Ford battery installed in what was essentially a brand-new Ram truck with only about 5,000 miles. When the battery failed, a Ram dealership refused warranty coverage because the correct OEM battery had been replaced with an aftermarket Ford battery. I was forced to pay out of pocket for a new battery and incur rental vehicle expenses. Despite being made aware of the situation, Gary Yeomans Ford Knoxville has still not made this issue right either. I encourage anyone purchasing a vehicle to carefully review every document, verify what has been submitted in your name, and check your credit reports after your purchase. If you purchased a vehicle from Gary Yeomans Ford Knoxville (or Lance Cunningham Ford Knoxville before the name change) and experienced something similar--such as: a hard credit inquiry without your authorization, your credit being accessed after you brought your own financing, financing submitted when you did not request it, or other issues involving your transaction, I would appreciate hearing from you. You can contact me privately. I'm not asking anyone to share personal information publicly, I'm simply trying to determine whether others have had similar experiences. 423-426-0430

Deceptive pricing practices. Would not honor advertised price unless extended warranty was purchasedread more

I truly appreciate Brian Henderson & Will for their attention to detail & willingness to answer all…read moremy questions which made this process seamless! We arrived right before closing time, and they did not rush us! The entire staff was welcoming. They explained the features of the car, went over the carfax, and agreed on fixing a cup holder that was malfunctioning without haggling. Their patience & expertise made all the difference! We commend you for your exceptional service!

Absolutely game changer in used cars. BEST price around, the nicest people to deal with, and I was…read morecompletely comfortable without feeling any pressure at all. SO much better than any other experience in a long time. Will was wonderful to us!!! Ask for him! 30-day best price guarantee is marvelous!