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    Nathan's Hvac Services

    5.0 (1 review)
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    2 years ago

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    Indoor Climate Control

    Indoor Climate Control

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    Right from the quote process Brian set himself apart from other contractors. Brian's quote had a…read morelot of technical information behind it that made our decision easy, none of the other quotes contained that information. I was impressed with his calculations of our needs. Other contractors were just going to replace equipment. His team did an excellent job installing and troubleshooting issues. I was 100% satisfied with their work. I recommend Indoor Climate Control; you won't be disappointed.

    So this is some story, after 7 years of owning a heat pump I never knew it could work this good…read more My wife and I were resigned to the fact our heating was sub par because we had the two "big heater companies" come out and give us a list of why our stuff is broke. One of them said we were low on freon and tried to bend us over for 500 bucks, and when I got a second opinion the second big company said the freon level was fine. Neither of them fixed the machine, one said they wanted 15 grand for a new system, and the other was not helpful either. So after years living with a cold house and using emergency heat, I called this company and Tony sent Gabriel out and he put a capacitor on the machine and it works so well I can't even imagine it. Mine you we installed a pellet stove because of how bad this heater is, well our heater works fine, but the two large heating companies that work in Petaluma are horrible, I wont mention names. The one named after a guys name in the garden of eden wasn't as bad as the other company, but they wont even service you two months out they are so busy. These guys came within hours. After talking to Martin I gave them a shot, very satisfied, bill under 400 dollars and the heater works better then ever.

    Mountain House Mechanical - Mitsubishi SUZ Heat Pump Outdoor

    Mountain House Mechanical

    (46 reviews)

    HIGHLY RECOMMEND! I've been in the real estate development business for over 25 years. I've worked…read morewith hundreds of contractors (big and small) for all sorts of projects (HVAC, mechanical, electrical, plumbing, life safety, etc.). Mountain House Mechanical has been by far, without a doubt, the smoothest and most professional vendor I've ever hired. This was no small project. Mitsubishi mini-split system with two outdoor units and 6 indoor units. They took their time, the install was impeccable. Communication was superb. The day I signed the contract, they were onsite within 24 hours to begin work. They completed the project in the timeframe they quoted. Could not be more pleased with the work.

    I first encountered Tyler's exceptional service when he arrived to repair my AC on the 4th of July…read more I was prepared to wait given the holiday, but his commitment to resolving the issue immediately was impressive. After a thorough inspection, he provided a temporary recharge that kept the system running perfectly for nearly a year. When the unit recently began acting up again, Tyler honored the warranty and returned to troubleshoot. When the initial fix didn't hold, he returned a third time--at no additional charge--to perform a final diagnostic. He concluded that a replacement was necessary and provided a very fair, transparent quote. Having worked for a contractor in Marin for years, I have high standards for tradespeople; Tyler & Mikayla's integrity, professionalism, and dedication to customer service are unmatched. He is now my sole recommendation for HVAC work.

    Jazz Heating, Air Conditioning and Plumbing - 7

    Jazz Heating, Air Conditioning and Plumbing

    (94 reviews)

    I scheduled an appointment by phone for the following day between 4 and 8 p.m. After waiting…read morethrough the entire four-hour window with no one arriving, I called after 8 p.m. and learned that my appointment had actually been scheduled for a different day. When I was offered another appointment, I asked whether they could provide a smaller arrival window since I had already spent four hours waiting for an appointment that had been scheduled incorrectly. They were not able to offer one. What was most disappointing was how the scheduling error was handled. I spoke with the same person who had originally scheduled the appointment, but there was no acknowledgment that the appointment had been entered for the wrong day and no apology. I was told they understood that the situation was frustrating, but that felt very different from taking responsibility for the mistake. I understand that scheduling errors happen. What mattered to me was how the error was handled once it was discovered, and unfortunately the response did not give me confidence in scheduling another appointment.

    Super disappointed with the quality of service and the additional ~$3,500 dollar damage left behind…read moreafter Jazz Home services installed a new furnace in our home. The repair team scratched the stairwell and stair rail, and they left the house very dirty. Our wash basin was also damaged in the process (picture attached). They came back and said all the issues were fixed - but the wash basin remained damaged. I let it go. A month later, our functioning AC broke and stopped working in the summer. We had another vendor install a new AC Cooling coil. Through their inspection, they found that the plastic condensate drain pan of the older AC system was cracked and broken, leading to water dripping onto the new furnace. According to their assessment, it appears that this damage could've only occurred during the installation of the new furnace. We identified a few open items and visible damages right after installation with Jazz home services and we let the broken wash basin go (Repair cost $1,000). The broken drain pan was not visible when they left and this breakage ended up costing an additional $2,500. I attempted to reach out but no response. This was totally unprofessional, resulting in poor quality service overall that ultimately cost us more headaches and additional damages that we had to fix and pay for.

    Nathan's Hvac Services - hvac - Updated October 2026

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